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Subaru of Wesley Chapel

Wesley Chapel, FL

4.7
163 Reviews
Subaru of Wesley Chapel transcends the traditional dealership experience; we are Your Subaru GIANT! Your local Subaru dealership goes beyond merely selling cars–it revolves around building a strong sense of community. Proudly ingrained into the north Tampa Bay area, we place a high priority on customer satisfaction while remaining committed to community initiatives and actively supporting many local charities. Come visit the team and see why we are a top-rated dealership, known for providing excellent service and a fantastic experience with every visit.
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26570 Silver Maple Pkwy

Wesley Chapel, FL

33544

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Showing 163 reviews

September 09, 2026

Justin was an amazing service advisor. He assisted me with every thing that I needed. Five Stars All Around! More

by GSUAREZ2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Heiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Mixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2026 -

Subaru of Wesley Chapel responded

Thank you for the five-star rating and for recognizing Justin’s support during your Kia Rio service. Hearing that he assisted you with everything you needed means a lot to our service department.

September 09, 2026

Very welcoming,great atmosphere and depending on the service you're getting you'll be in and out . More

by jnobles09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcom Shavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Heiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Mixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2026 -

Subaru of Wesley Chapel responded

Our service team enjoyed welcoming you and providing efficient care for your Subaru WRX. Knowing you found our atmosphere inviting and our process efficient means a lot to us.

September 08, 2026

I am very satisfied with the Customer Service at Subaru of Wesley Chapel so far. I will keep coming back over and over. More

by MARIA.BELL49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2026 -

Subaru of Wesley Chapel responded

Hearing that our customer service makes you want to return again and again means a lot to us. We’re glad Zach and the rest of our team could provide attentive care for your Subaru Forester.

September 08, 2026

Overall, my experience with the dealership has been mixed. The buying process was smooth, and the staff was helpful. However, I purchased a 2018 Ford Fusion Hybrid from the dealership only about a mont More

by lauren.gaerlan2005
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Brad Wernsing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2026 -

Subaru of Wesley Chapel responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 08, 2026

Great service at a fair price. No hard sell for things you don't want or need More

by rick1333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2026 -

Subaru of Wesley Chapel responded

Thanks for the five-star rating and kind words. We’re happy you found our service fair and appreciated our straightforward, no-pressure approach.

September 08, 2026

I've been to Subaru Wesley Chapel for service on several occasions. Always greeted and helped promptly. Staff is very friendly & professional. Dealership is bright, clean and comfortable. I was kept upd More

by Renee E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Heiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2026 -

Subaru of Wesley Chapel responded

Having your Subaru Outback in for service on multiple occasions is truly rewarding. Knowing you find our facility bright, clean and comfortable, with friendly, professional staff, means a lot to us. We’re pleased we could keep you updated throughout the service and that Molly and Justin explained every detail to your satisfaction.

September 04, 2026

Great service and kept updated on the progress of the maintenance. Staff are always very friendly and helpful. Garrett did a great job and so has Zack on previous occasions. More

by Katyryna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Mixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Kelly
Sep 04, 2026 -

Subaru of Wesley Chapel responded

We’re glad you felt kept in the loop during your Subaru Outback’s maintenance. Hearing that Garrett and our staff provided friendly, helpful support means a lot to our service department. Thank you for the five-star rating; we look forward to serving you again.

September 04, 2026

I received fantastic customer service from Zach Kelly. Because of his excellence, I plan to continue bringing my car to Wesley Chapel Subaru for service. More

by CMMUECKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2026 -

Subaru of Wesley Chapel responded

It’s rewarding to hear Zach provided such exceptional support on your Subaru XV Crosstrek. Knowing you’ll continue to choose us for service means a great deal to our service department.

September 03, 2026

Subaru of Wesley Chapel has consistently given us great service every time we bring our Crosstrek in. We purchased the vehicle there and have been very happy with bringing it back there for maintenance. More

by billyart42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Subaru of Wesley Chapel responded

Our service department takes pride in delivering dependable maintenance for your Crosstrek. Hearing that every visit has been positive means a lot to us.

September 01, 2026

This is my third Subaru dealership from which I've purchased cars. Like all, their service department is friendly, helpful and honest. Sales are sales. Friendly but persistent. More

by CSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Mixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2026 -

Subaru of Wesley Chapel responded

Hearing your recognition of our service team’s friendliness, helpfulness, and honesty means a lot to us. Thank you for highlighting our service team’s integrity when working on your Subaru Outback and our sales department’s friendly persistence. We appreciate your loyalty as a repeat Subaru customer.

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