Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor

Okay but won't return. I normally don't give bad reviews but I recently purchased a Ford fusion used, I was only given 1 key as I was leaving. I was told to contact Brian fo I normally don't give bad reviews but I recently purchased a Ford fusion used, I was only given 1 key as I was leaving. I was told to contact Brian for an extra. I have called several times and left messages. He hasn't followed up. I won't buy my next vehicle there. The rest of my experience was great with John, Paul was exceptional, and Jason. More

Great buy It was the best deal that I ever got with used car. Kirk Trost was a very kind and warm, care your concerns. Initially I was planning to go to Ohio to It was the best deal that I ever got with used car. Kirk Trost was a very kind and warm, care your concerns. Initially I was planning to go to Ohio to buy my car, but changed my mind after visiting Kirk. He gave me the right deal. Kirk Trost was very professional, patient, courteous. He is very much committed to his words, very pleasant to work with him. I will go again for another in the near future. More

Dodge Ram 1500 beats them all. Sorry Chevy and Ford. Pros:Finally a dealer who listen and cares. After many visits to different dealerships, customer care was a positive experience. This dealership made Pros:Finally a dealer who listen and cares. After many visits to different dealerships, customer care was a positive experience. This dealership made me feel I matter with follow up, where other dealerships drop the ball here. Con: After taking delivery of my new Ram, getting home and signing up for U Connect - I was amazed to find out my vehicle was under a Recall! This is an important step that should have been communicated to me in the selling process. Part on back order. My truck did not have the best wash job when I took delivery. It appeared to be rushed. Otherwise I am pleased with the whole process. More

new car! Doug really helped me find a great car that fit all the things I was looking for. I really appreciated it! He did a great job and he was very helpful Doug really helped me find a great car that fit all the things I was looking for. I really appreciated it! He did a great job and he was very helpful in getting me the best service possible. I LOVE MY CAR! More

Love my new car! I found my car online and knew this was the one i just had to have. Since i live 8 hours away from the dealership Brooke and I took care of everythin I found my car online and knew this was the one i just had to have. Since i live 8 hours away from the dealership Brooke and I took care of everything over the phone. The paperwork was sent overnight and i had my new car in 3 days! And yes they brought it to me!!!! More

Round 2 I love Paul and Jason and I feel at home every time I visit them. I recently visited another dealership and felt soooooooooooooooooooooooo bad..I knew I love Paul and Jason and I feel at home every time I visit them. I recently visited another dealership and felt soooooooooooooooooooooooo bad..I knew it wasn't the same...They totally ignored me when I arrived and I waited over a hour although I had a appt. (to much)...Once I got to S.C.J.D of Ann Arbor I went right into the office and got straight to work.Paul knew exactly what I wanted and even worked with me getting my down payment..I refer everyone I know here and I post there cards every where.. not once but twice did they out do their selves ion 1 year... and when I first called I spoke to Brooke about my situation, she stay on top of everything and I never had to call and ask for updates she'd email or call with no problem..I LOVE SUBURBAN CHRYSLER DODGE JEEP RAM OF ANN ARBOR.. More

Customer Service and Dedication is Brooke VandeKerckhove I have been working with Ms. VandeKerckhove for about 4 months, trying to locate and purchase two vehicles from Brooke. I must say she went that extr I have been working with Ms. VandeKerckhove for about 4 months, trying to locate and purchase two vehicles from Brooke. I must say she went that extra mile everytime we contacted each other and at times I thought she had given up. Not the case here. You want to talk about dedication and never giving up, is what Brooke is all about. She will do everything in her power and knowledge to get what you want or demand from her... She did not let me down on either case. Again tonight she delivered another vehicle to me and went to extreams to make it happen. I would strongly recommend Brooke to anyone wanting to purchase a new or used or leased vehicle. She believes in what she sales and will work hard for you. More

First Car! We were very apprehensive about getting our first car. We came in, Doug was smiling and put us @ ease immediately! We gave our price range and he foun We were very apprehensive about getting our first car. We came in, Doug was smiling and put us @ ease immediately! We gave our price range and he found one immediately. We went for a test drive, and I knew immediately that this was my car!. He worked with us all day, literally to make it work for us. And @ the end of the day, we drove out with our first car, paid in full! What a great feeling that was! And I truly believe that it was because of Doug and all he did for us. He went above and beyond just "selling" a car!!! He bacame a friend as well!! More

She found the vehicle I was looking for I have been working with Brooke for sometime on replacing my existing vehicle. She touched base with me once a month over the past year as a quick rem I have been working with Brooke for sometime on replacing my existing vehicle. She touched base with me once a month over the past year as a quick reminder. Once I was ready, I told her the make, model and color I was looking for. The Acadia was at the dealership within 24 hours and I purchased it that evening. Thank you again for not pressuring but reminding of what service you have to offer, Brian More

Fantastic Sales Team Thank you for spending the time, attentive to my needs, and making the sale worry free, Eric! Couldn't be more pleased with my vehicle. You will hav Thank you for spending the time, attentive to my needs, and making the sale worry free, Eric! Couldn't be more pleased with my vehicle. You will have a repeat customer in the future! More