Back

Suburban Chrysler Dodge Jeep Ram of Farmington Hills

Farmington Hills, MI

4.6
1,612 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
Contact Dealership

38123 W 10 Mile Rd

Farmington Hills, MI

48335

Directions

By Type

Showing 1,612 reviews

July 29, 2025

The employees here are very friendly and have excellent customer service and communication skills. I would recommend them to all of my family and friends. If there’s a delay of any kind they offer you snac More

by Enidurr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rofeal Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hamah Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for sharing your experience with us! We're pleased to hear our team left a great impression. Your recommendation is highly valued, and we look forward to serving you, your family, and friends in the future. Safe travels!

July 18, 2025

The associates at Suburban were very friendly and attentive. They have great customer service skills. They make sure you are satisfied and happy when you leave the lot. More

by Enidurr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rofeal Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hamah Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for sharing your glowing review of Suburban Chrysler Dodge Jeep RAM of Farmington Hills! We appreciate your business and will pass along your feedback to the team.

July 17, 2025

Zack was absolutely amazing throughout the entire car-buying process. He helped me and my family find the perfect vehicle that fit both our needs and budget. Not only did he offer the best prices in More

by Michael Beydoun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Zindani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hi Michael, we're glad to hear that Zack took such great care of you and your family! Thank you for coming to Suburban Chrysler Dodge Jeep Ram of Farmington Hills and for sharing your support. We hope you are loving your new car!

July 15, 2025

I made an appointment with a friendly service agent to check on the vehicle memory due to yellow engine light and to check on some annoying hummling noise. Mentioning that I have to rent a car while my ca More

by Volker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont want to mention
Jul 15, 2025 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hi Volker, I'm sorry to hear about your experience with the service and communication delays. It's clear we fell short in meeting expectations during your visit, and I apologize for any inconvenience caused by this situation. Please feel free to reach out if you'd like to discuss further or need assistance resolving these issues. Thank you, Leonard Lightner - Service Manager - leonardklightner@suburbancollection.com

July 14, 2025

Great customer service. I could not be more satisfied. John did explain and clarified any question I had. In less than 2 hours, I was driving back to my home in a new vehicl More

by edmundo.carrasco82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John X
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Congratulations on your new vehicle! We are thrilled that John made you feel confident in your purchase and got you back on the road so quickly. Thank you for choosing Suburban Chrysler Dodge Jeep Ram of Farmington Hills!

July 14, 2025

John, did an excellent job at helping me through the purchase of my Jeep. He also, helped me understand all the new features of the vehicle. Excellent job !!! More

by capmex222
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenny Riggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
John X
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We're so glad that John and our team gave you a five-star car-buying experience! Thank you for choosing Suburban Chrysler Dodge Jeep Ram of Farmington Hills and congratulations on your new Jeep!

July 07, 2025

I bought a Jeep back in April.   I'm out of state.  They gave me 2 month temporary tags.  However, they never sent me the temporary title I need to register and get plates in my sta More

by michaelwleininger
Recommend Dealer
No
Employees Worked With
Kenny Riggins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Love
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hi Michael, I'm truly sorry to hear about the difficulties you've faced with your paperwork and communication. This isn't the level of service we strive for, and I apologize for any inconvenience caused. Please reach out directly so we can address this issue promptly. Thank you, Paul Alfonsi - General Manager - paulalfonsi@suburbancollection.com

July 03, 2025

The dealership and everyone have been excellent. 10 out of 10. I highly recommend suburban jeep More

by gsfields1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Galczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Bacon, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for the 10/10 review and your recommendation! We look forward to working with you again at Suburban Chrysler Dodge Jeep Ram of Farmington Hills.

June 28, 2025

I've been working with Rofeal Miller for years—he's my go-to guy when it comes to anything car-related, and he never disappoints. From the very first experience to the most recent, Rofeal consistently del More

by Honey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rofeal Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Rucker
Jun 30, 2025 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for sharing such a glowing review of your experiences with Rofeal Miller at Suburban Chrysler Dodge Jeep Ram of Farmington Hills! We're delighted to hear that his expertise and dedication have consistently provided you with exceptional service. We appreciate your recommendations and look forward to continuing to serve both you and those you've referred in the future!

June 27, 2025

John was terrific! !! Answered all our questions and took us through the process without any questions left unanswered. PLUS he sold us a really great car. Will be co More

by marymartin3860
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John X
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

It is wonderful to hear that John provided such a thorough and helpful experience at Suburban Chrysler Dodge Jeep Ram of Farmington Hills! Enjoy your new car, and we look forward to welcoming you back in the future.

1
...