Suburban Chrysler Dodge Jeep Ram of Farmington Hills

I was actively shopping lease offers and had a clear timeline to make a decision. I communicated exactly what I needed to move forward, including a full lease breakdown and timing. Initial contact th timeline to make a decision. I communicated exactly what I needed to move forward, including a full lease breakdown and timing. Initial contact through the website resulted in only automated responses, and I ultimately had to reach out directly to get things moving. After that, multiple people responded at the same time, which made the process feel uncoordinated. Despite being ready to move forward, I never received a complete or usable lease quote (VIN, pricing, incentives, and full structure). I ultimately chose another dealership that provided clear, detailed numbers and timely follow-up. This felt like a missed opportunity, as I would have seriously considered doing business here with better follow-through and transparency. More

This dealership actually helped me find what I wanted for the price I wanted. Casselle was great. the price I wanted. Casselle was great. More

What a great experience working with Zack Zindani aka “Mr Wonderful”. They were professional, honest, and made the whole process smooth from start to finish. No pressure, just clear information and genuine h Wonderful”. They were professional, honest, and made the whole process smooth from start to finish. No pressure, just clear information and genuine help in finding the right vehicle. Highly recommend if you want someone who actually looks out for your best interest. I was struggling to find a good sales consultant but Zack came through….what a save! More

I had an AMAZING experience with Rofeal and Rofeal jr! From start to finish they made the whole process smooth, easy, and actually enjoyable. They were patient, knowledgeable, and made sure all of my ques From start to finish they made the whole process smooth, easy, and actually enjoyable. They were patient, knowledgeable, and made sure all of my questions were answered. I never felt pressured and he truly went above and beyond to make sure I drove away happy. If you’re looking for great customer service and someone who really cares, I highly recommend working with him. I absolutely love my car! More

Could not have asked for a more smooth and seamless process. Diane was amazing to work with. We look forward to seeing her again in the future! process. Diane was amazing to work with. We look forward to seeing her again in the future! More

Elliot Caston is the worst salesperson ever. After repeated calls to him telling me he would call me back, he never did. This dealership is the worst I've ever encountered. After repeated calls to him telling me he would call me back, he never did. This dealership is the worst I've ever encountered. More

I recently purchased a vehicle from Suburban Chrysler Dodge Jeep Ram of Farmington Hills, and the experience couldn’t have been better. From the moment I walked through the door, I felt welcomed. I wa Dodge Jeep Ram of Farmington Hills, and the experience couldn’t have been better. From the moment I walked through the door, I felt welcomed. I was greeted by a wonderful woman at the front desk who mentioned she had been with the dealership for 13 years. I wish I could remember her name because she made such a positive first impression. She was warm, knowledgeable about the dealership and the sales team, and immediately made me feel comfortable. My salesperson, Bryan Galczynski, was exceptional to work with. The entire process was refreshingly straightforward. There were no games, no gimmicks, and no pressure, just honest communication and a genuine focus on helping me find the right vehicle. Bryan was professional, knowledgeable, and respectful of my time, which I appreciated. What stood out most was how smooth and transparent everything felt from beginning to end. Buying a car can sometimes feel stressful or overwhelming, but this experience was the exact opposite. Every step of the process was clear, efficient, and handled with professionalism. It’s rare to walk away from a dealership feeling like everything went exactly right, but that’s how I felt leaving Suburban Chrysler Dodge Jeep Ram of Farmington Hills. If you’re looking for a dealership that values honesty and great customer service, I highly recommend Suburban Chrysler Jeep, and I absolutely suggest asking for Bryan Galczynski. I would gladly work with him again for my next vehicle. More

Rob is the best, always going above and beyond to make sure I'm satisfied. The whole crew here makes you feel like you're with family sure I'm satisfied. The whole crew here makes you feel like you're with family More

I was very impressed with Lenny's problem-solving skills. He was professional and handled everything efficiently, which really put me at ease. skills. He was professional and handled everything efficiently, which really put me at ease. More

Don’t treat me like I don’t know anything. An inspection report that doesn’t give details about things like tires is garbage. Then I point them out and you lie saying they still have half the An inspection report that doesn’t give details about things like tires is garbage. Then I point them out and you lie saying they still have half the life. They were 4/32. That’s worn out. NHTSA says so. What kind of dealership takes such little pride in their cars they have a late model used vehicle on their lot with bald tires, broken navigation system, broken safety system and broken adaptive cruise control. What kind of inspection did you do? Then the paperwork doesn’t match the deal we agreed to and the finance manager quotes me a rate 1.71% too high and when I say I’m shopping around he “happens” to find one that much lower? Not to mention the lack of respecting my time. I am disappointed. More