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Suburban Chrysler Dodge Jeep Ram of Farmington Hills
Farmington Hills, MI
1,651 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,651 reviews
June 17, 2026
Dealership is great everything was awesome the attention, customer service, whole experience was perfect. will come back! customer service, whole experience was perfect. will come back! More
by Baldo Acuna
Employees Worked With
June 17, 2026
Entire team was wonderful especially my salesman Cassele Henry was amazing! And Kenny Riggins and Rob Love did a great job as well! I appreciate everyone working hard to make sure I got the perfect vehicle! Henry was amazing! And Kenny Riggins and Rob Love did a great job as well! I appreciate everyone working hard to make sure I got the perfect vehicle! More
by mkz
June 17, 2026
Caselle made the whole thing easy. I knew exactly what I wanted — a brand new Grand Cherokee — and he got me in it fast, no hassle. Great customer service, super personable, and the wh I knew exactly what I wanted — a brand new Grand Cherokee — and he got me in it fast, no hassle. Great customer service, super personable, and the whole process was quick and smooth. Couldn't have asked for a better experience. Highly recommend! More
by khunter0688
June 17, 2026
This place is always great. Never had any issues with them. Henry Caselle always gets me what I need and Kenny from finance makes the magic happen. Never had any issues with them. Henry Caselle always gets me what I need and Kenny from finance makes the magic happen. More
by dorianclrk
June 11, 2026
Rofeal was great and made sure that I was able to drive off in what I actually wanted off in what I actually wanted More
by Taisha.baker
June 08, 2026
Rofeal and Kelsi were amazing, they got in me in my car fast and efficiently. Helped me in a time of need and expeditiously!! Go see them!! fast and efficiently. Helped me in a time of need and expeditiously!! Go see them!! More
by Russell.brantae45
April 30, 2026
I needed service done and Eric was great at communicating and able to get my vehicle taken care of faster than expected. and able to get my vehicle taken care of faster than expected. More
by christaylor7
Employees Worked With
April 30, 2026
We have bought multiple vehicles through Diane and she has always gotten us the best deal. Friendly and easy to work with. has always gotten us the best deal. Friendly and easy to work with. More
by christaylor7
Employees Worked With
April 25, 2026
As an out of state customer, you rely a lot of the word and conversations with the dealership on what you’re getting, the process, etc. We agreed on a deal that involved the vehicle I purchased to be dri and conversations with the dealership on what you’re getting, the process, etc. We agreed on a deal that involved the vehicle I purchased to be driven/delivered to me, roughly 4 hours from the dealership. The dealership had told me it would be delivered with a full tank of gas, first issue I had which it was delivered with a half tank of gas. Not a huge deal. The other main issues were the vehicle only coming with 1 key, and no paperwork/owners manual. These would not of been a huge deal, but because the dealership never told me about either detail, it became a bigger issue. The 2nd key is important for us as a family of 4, and the paperwork/owners manual was important as it would have included the door security code. I requested assistance with these issues multiple times and the salesman, Caselle, did assist in ways to get at least the door code but was unsuccessful. At the end of the day, the management directly told me there was nothing they could do, and to basically go away. I never did get any sort of communication from a manager of any kind. It feels like basically they see me as an out of state customer, most likely they won’t get my business again, so why go through any sort of effort to fix the situation? Overall the experience was extremely subpar, and I feel extremely shorted. More
by hottinger12
