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Suburban Chrysler Dodge Jeep Ram of Farmington Hills

Farmington Hills, MI

4.6
1,590 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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38123 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 1,590 reviews

December 30, 2015

Thank you!! I worked with Bryan Galczynski and he was by far the nicest and most helpful sales person I have ever had. He was not pushy and was willing to work w More

by Sammutcms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 30, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your new vehicle and your experience with Bryan met all of those goals! We hope you are enjoying your vehicle, and we look forward to working with you again when your lease is up!

December 27, 2015

Jeep Cherokee Thanks so much to Jeff Truesdell on getting me into a better and more reliable car for my son and I. I love the color of the car and how smooth it dr More

by Barb05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Marshall, Omar Abbo, Jeff Truesdell
Dec 28, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Congrats on the new vehicle! It is so nice to hear that your car buying experience with Jeff was so positive! We strive to have the best customer service and it is great that you were provided that. We hope you are loving your new vehicle and we hope to work with you again soon!

December 27, 2015

Amazing Salesman I went in just to look at Cherokees and I ended up buying one from Vinnie Battani. He was very helpful answered all of my questions. I feel like I got More

by jeepfan112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinnie Battani
Dec 28, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We always appreciate positive feedback and we are happy to hear we met all of your car shopping needs when you purchased your new Jeep Cherokee. We look forward to servicing your vehicle and helping you out with the next one!

December 27, 2015

Never buying another car at this dealership. Bought my car in October and thought Caselle Henry and Adam Hill were being straight up and helpful. The minute problems started showing up with my ca More

by Helen
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Adam Hill
Feb 19, 2016 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Helen, thank you for your feedback. Customer service and satisfaction is our number one priority. We would like the opportunity to hear more about your experience so that we may find a way to rectify the situation. Please contact our Sales Manager, John Timmington, at 248-476-7900 or jtimmington@suburbancollection.com at your earliest convenience.

December 24, 2015

Ask for Cher!! I recently was in DESPERATE need a of a new car but was on a tight budget and seemed to be striking out at every dealer I visited... When I walked in More

by Kailee0127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cher Watkins
Dec 24, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Kailee, congrats on your new Jeep Cherokee! We are so happy that Cher could make your car buying experience so positive and made sure you were a satisfied customer! We hope you enjoy your new Jeep and we look forward to working with you again in the near future!

December 23, 2015

My experience at Surburban Chyrsler Dodge Jeep Ram Unfortunately I had to get a car when I was not expecting to do so. Fortunately, I connected with Doug Mueller at Suburban Chrysler in Farmington Hill More

by Andrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Mueller
Dec 24, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Andrea, thank you for the feedback! It's great that Doug was able to find you a vehicle that you love when you weren't expecting to buy! Customer service is our top priority and it is great that he could return your phone calls and answer any questions that you may have had! We hope you are enjoying your new SUV and we look forward to seeing you again!

December 22, 2015

New 2016 Rubicon After dealing with a couple below average dealerships and sales representatives, I turned to Suburban Chrysler Dodge Jeep Ram of Farmington Hills and More

by Mario22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 23, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Mario, thank you for the positive feedback! We love to hear what satisfied customers like yourself have to say! It is great that Roger was able to get you the car you wanted and could work around your price range! We hope that you are enjoying your new Jeep Wrangler and look forward to working with you again!

December 22, 2015

New Purchase-Jeep Grand Cherokee Limited Sales Person-Diane Marshall did a great job helping me with my decision on choice of vehicle, package and purchase. Diane is professional, knowledgab More

by CKF-Livonia, MI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad Marshall
Dec 23, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thanks for the great feedback! Customer service and satisfaction is always a top priority, and we're glad to hear that you've continued to have a positive experience with us! Congratulations, and enjoy your new Jeep Grand Cherokee! We look forward to working with you when you're ready for your next one, and taking care of all your service needs in between!

December 20, 2015

Go see Scott Shawbitz Scott takes care of everything! I highly recommend that you see him. Courteous, knowledgeable and dependable all describe Scott. So, let him handle yo More

by Hirsheyj
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad Marshall
Dec 21, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We are so happy we were able to make your car buying experience a pleasurable one. Congratulations on the new vehicle and we hope to work with you again in the near future!

December 16, 2015

Will not go back Purchased used Jeep on a Friday, Doud called me on first thing on Monday to see if took care of the instance and mailed the keys and title to my trade More

by Stitch11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug Mueller
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