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Suburban Chrysler Dodge Jeep Ram of Farmington Hills
Farmington Hills, MI
1,602 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,602 reviews
August 15, 2022
Robert was amazing! Made the process quick and painless and we were in and out. Never wasted our time and was extremely friendly. I would recommend him and this suburban Made the process quick and painless and we were in and out. Never wasted our time and was extremely friendly. I would recommend him and this suburban collection to anyone because of him! More
by C Wilson
August 14, 2022
Carol "Liz" is very passionate and personable. My next car will more than likely be from her. Great addition to any team. Keep finding quality talent like her please. My next car will more than likely be from her. Great addition to any team. Keep finding quality talent like her please. More
by Anonymous Client
Employees Worked With
Carol Nettles
August 09, 2022
Took my car there for service and they said it would be minimum of 2 days even before looking at what problem it might be. In all years of taking vehicles in shop never have I had a dealership tell me that minimum of 2 days even before looking at what problem it might be. In all years of taking vehicles in shop never have I had a dealership tell me that. Always had answer of the problem to fix within 6 hours at other dealers. Then I was told if they don’t have part I can come get car and bring back when part is in. Hmmm wonder will that take 2 days to get them to put new part in? Looking of new dealership with faster responds time cuz really who can be without car for that long? Any suggestions for different dealership what be great. More
by Sue
Employees Worked With
Name not found
August 06, 2022
My husband and I worked with Robert and were noted that the communication skills were phenomenal! We appreciated his honesty and attention to detail. the communication skills were phenomenal! We appreciated his honesty and attention to detail. More
by Richelle
Employees Worked With
Robert Bell
August 04, 2022
Bryan was amazing to work with from start to finish. He made the whole process easy and quick. I appreciate him taking the time to find the perfect vehicle for us just as we wanted plus more! I will def He made the whole process easy and quick. I appreciate him taking the time to find the perfect vehicle for us just as we wanted plus more! I will definitely refer him to friends and family! More
by Shannon
Employees Worked With
August 02, 2022
Joyce Williams gave me one of the best experiences I ever had purchasing a automobile. Bright intelligent courteous and willing to go the extra mile. Their team with myles and Sean can't forget about them ar had purchasing a automobile. Bright intelligent courteous and willing to go the extra mile. Their team with myles and Sean can't forget about them are awesome. I'm a disabled veteran and I like to thank them for their service to me. More
by me.plum
Employees Worked With
Sean and myles along with Joyce Williams, Sean Berry, Joyce Williams
July 27, 2022
Helpful, knowledgeable, quality personnel, honest, easy to relate to - even when our own familiarity with car purchasing is minimal. to relate to - even when our own familiarity with car purchasing is minimal. More
by gsaganski
Employees Worked With
July 26, 2022
Quincy was outstanding from start to finish. I had inquired about potentially buying or leasing a new Ram and he responded promptly and gave honest feedback-that what I wanted was hard to come b I had inquired about potentially buying or leasing a new Ram and he responded promptly and gave honest feedback-that what I wanted was hard to come by. Instead of harassing me and calling me nonstop until I came in, Quincy set our appointment for when I was ready and confirmed the day of. My husband and I came in at our confirmed time and walked out 3 hours later with my new Ram! Excellent experience that was so easy & fun. Everyone was so kind and friendly as they gathered our paperwork and ran around to make sure we were out of there in time to enjoy our anniversary dinner. We cannot recommend this dealership enough! More
by Jessica.brees
Employees Worked With
Myles, Quincy Robinson
July 26, 2022
Quincy and Miles were outstanding to deal with. They made the process seamless and easy. They had the best price around by a long shot. I’ll defiantly be back. They made the process seamless and easy. They had the best price around by a long shot. I’ll defiantly be back. More
by Nbraas.dawood
Employees Worked With
Miles riojas , Quincy Robinson
July 24, 2022
I had a very pleasant experience working with Robert. I felt he was very sincere and upfront about the condition of the vehicle and was invested in all of my concerns and resolving them. We got a great d I felt he was very sincere and upfront about the condition of the vehicle and was invested in all of my concerns and resolving them. We got a great deal of the cost of the vehicle with only minor negotiations. I would absolutely work with him and this dealership again. More
by Cbull
Employees Worked With
Brad Marshall, Robert Bell
