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Suburban Chrysler Dodge Jeep Ram of Farmington Hills
Farmington Hills, MI
1,590 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,590 reviews
March 24, 2022
Great work Caselle! Thanks for the help with the Jeep Compass! It was a perfect 16th birthday gift. Thanks for the help with the Jeep Compass! It was a perfect 16th birthday gift. More
by briancsandberg
Employees Worked With
March 23, 2022
I was an online out of town buyer trying to buy a vehicle a thousand miles away. When I first contacted the dealership they connected me with Robert who was off for two days instead of assigning me to someo a thousand miles away. When I first contacted the dealership they connected me with Robert who was off for two days instead of assigning me to someone who was immediately available. I then reached out to the dealership and Dennis Crimboli was re-assigned to me. He is a nice person but is not a good communicator. I did all the calling and texting and he along with his Manager Rick Poe seem to be reactive sales Reps and not Pro active customer service driven Reps. I did not get the feeling that they cared whether i bought the vehicle or not. I love my jeep but was saddened that they were not a customer centric organization. More
by pozinf
March 17, 2022
Excellent sales person ! He answered all our questions .. Highly recommend Thanks for helping with our purchase, He answered all our questions .. Highly recommend Thanks for helping with our purchase, More
by jaimepantoja
Employees Worked With
March 16, 2022
I drove from an hour away to purchase a car - Caselle made sure the car was available for me to see & ready to go. From the moment I walked in the door, the staff of Suburban were GREAT! Caselle was easy made sure the car was available for me to see & ready to go. From the moment I walked in the door, the staff of Suburban were GREAT! Caselle was easy to work with, friendly, and gave prompt responses and excellent communication. I will definitely recommend Caselle to anyone and will be buying more cars from him in the future! More
by Cjpeelman
Employees Worked With
March 16, 2022
I bought my last 4 pacific from this dealer. Everyone I have been working with here is nice and helpful. They consider all and every concern I have and provide the answer. Everyone I have been working with here is nice and helpful. They consider all and every concern I have and provide the answer. More
by Shaomei
Employees Worked With
March 12, 2022
Castle is an amazing sales men so is Robert 5 out 5 always great customer service . Those 2 are the sales people we will use , they treat you right and are genuine good people . Chris DeLaGarza always great customer service . Those 2 are the sales people we will use , they treat you right and are genuine good people . Chris DeLaGarza More
by Delagarza_fett
March 06, 2022
Bryan is a great guy and very easy to work with. Very straightforward that usually you don't need to negotiate. He is very knowledgeable and very helpful throughout the process. I will definitely re Very straightforward that usually you don't need to negotiate. He is very knowledgeable and very helpful throughout the process. I will definitely recommend him. I bought ram 1500 and now I order another jeep with the help of Bryan. More
by Naqeeb
Employees Worked With
March 05, 2022
The dealership was great the whole process of ordering my car from start to finish was easy and stress free. We had the best salesman, he kept us informed throughout the whole process. car from start to finish was easy and stress free. We had the best salesman, he kept us informed throughout the whole process. More
by Chrismichelle1214
March 05, 2022
Great guy and good salesman, very personable and got me a great rate on insurance great rate on insurance More
by ben-enderby
Employees Worked With
