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Suburban Chrysler Dodge Jeep Ram of Farmington Hills
Farmington Hills, MI
1,473 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,473 reviews
December 24, 2017
Bought a car Very helpful and willing to work with you for anything. Answered all questions and was available to talk about everything. Very friendly staff and nic Very helpful and willing to work with you for anything. Answered all questions and was available to talk about everything. Very friendly staff and nice environment. Would recommend! More
by Finn1ak
Helpful December 22, 2017
Very friendly, fair and professional dealer I highly recommend going to Loren. He is very nice, friendly, knowledgable and professional. He tried to make us comfortable with the car and all the I highly recommend going to Loren. He is very nice, friendly, knowledgable and professional. He tried to make us comfortable with the car and all the features i wanted. He took the time it needed and explained everything very well. I was more than satisfy with him. Even when i picked up the car he explained me every button, looked with me if everything worked and helped me setting up the assist and SOS. He is very good. Thank you!! More
by CarJa
Employees Worked With
Loren Zeidman
December 22, 2017
Great dealer Caselle made it easy when purchasing my 1st fleet vehicle. Vehicle is in great condition. Suburban had a large selection of vehicles. Would highly rec Caselle made it easy when purchasing my 1st fleet vehicle. Vehicle is in great condition. Suburban had a large selection of vehicles. Would highly recommend to buy from Suburban. More
by OnsiteMike
Employees Worked With
December 22, 2017
Great experience Dealership was great. Especially Scott Shawbitz. He found me the perfect Jeep and got it super fast. Just in time for a big snow storm. Dealership was great. Especially Scott Shawbitz. He found me the perfect Jeep and got it super fast. Just in time for a big snow storm. More
by Taylora3
December 21, 2017
Great Buying Experience! . I have not purchased a vehicle in 11 years, because I didn’t want to deal with the whole buying experience. Caselle made me feel comfortable with bu . I have not purchased a vehicle in 11 years, because I didn’t want to deal with the whole buying experience. Caselle made me feel comfortable with buying a vehicle again. Brad went out of his way to find financing I was comfortable with. I would definitely recommend friends and family to buy vehicles here. More
by Jam
December 20, 2017
COMFORTABLE BUYING EXPERIENCE Caselle has made me one happy buyer! I love my Jeep Grand Cherokee-he answered all my questions and the vehicle has made me feel so comfortable while Caselle has made me one happy buyer! I love my Jeep Grand Cherokee-he answered all my questions and the vehicle has made me feel so comfortable while driving through the snow!! Highly recommend Caselle to all friends and family :) Thanks again! More
by Michele
December 20, 2017
Customer friendly Caselle Henry was a great salemen to work with. He was relatable and seemed knowledable. I loved being able to text him with any questions I had. This Caselle Henry was a great salemen to work with. He was relatable and seemed knowledable. I loved being able to text him with any questions I had. This made communicating much easier while working normal business hours. Id say the one down fall with most dealers is having to make the actual deal with the manager instead of giving the salesmen the ability to bargan with their customers. Other than that everything was great and the process was made simple for me. More
by Cjean
December 20, 2017
Car shopping with Caselle Henry Caselle was such a huge help during my car shopping experience. He was quick and concise and made sure i was Informed throughout the entire process. I Caselle was such a huge help during my car shopping experience. He was quick and concise and made sure i was Informed throughout the entire process. I never felt pressured and when it came down to making the tough decisions, Caselle provided me a clear breakdown of all of my options to ensure I was able to make a smart decision. I would highly recommend Suburban Chrysler Dodge Jeep Ram of Farmington Hills to all of my friends and family and Caselle Henry as the go to guy for all of your car shopping needs. More
by Cahershb
December 20, 2017
Great dealership! Even though we didn’t purchase a vehicle through this dealership, I had a great experience working with them to negotiate a price for a vehicle we wer Even though we didn’t purchase a vehicle through this dealership, I had a great experience working with them to negotiate a price for a vehicle we were considering. Caselle also took the extra time to run the vehicle through a quick car wash to clear off the snow before we took it for a test drive. I would definitely work with him again in the future. More
by klong
Employees Worked With
December 20, 2017
Very helpful sales professional I came in looking for price and availablity of a very particular vehicle and options. Corina went out of her way to make sure we found the exact car I I came in looking for price and availablity of a very particular vehicle and options. Corina went out of her way to make sure we found the exact car I was looking for and was able to beat a closer dealer on price the first time around. More
by Brad
Employees Worked With
Corina Szabo
