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Suburban Chrysler Dodge Jeep Ram of Farmington Hills

Farmington Hills, MI

4.6
1,582 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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38123 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 1,582 reviews

March 12, 2018

Great in and out day! We had very little time to conduct this re-lease and we handled a lot of thing online and over the phone before going into the dealership to sign pape More

by Dickinsons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Galczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2018 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We are so elated to see that you had such a seamless experience with Bryan and the rest of the staff! Happy driving!

March 12, 2018

Great and Fast Service One of the best car dealerships I've ever done business with in 35 years. They were polite, attentive, fast and great. They got me what I wanted and More

by MackMemphis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caselle Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Marshall
Mar 15, 2018 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We're happy to hear you had such a positive experience with our team!

March 10, 2018

Great experience at suburban chrysler of farmington hills This is the second vehicle we've leased from suburban chrysler of farmington hills and I expect to be back for a third time when this lease is up. Tha More

by Ramforlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Marshall, Corina Szabo
March 07, 2018

Used car shopping Car shopping as a girl isn’t easy, but these guys made that process much easier without putting pressure on me. They’ve been helping find the perfect More

by Lorrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caselle Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Mueller
March 06, 2018

NOT Happy !!!! :( I have been looking for a Truck for a LONG TIME!!!!!. I looked on this web set and said WOW the Perfect truck...got to the dealership right at 9am.... More

by netty,time1289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Crimboli
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2018 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hi Netty,Time1289, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit and would like to learn more about this situation. We are open to working with all orderly citizens during (and sometimes after) normal working hours. We would like to work towards a resolution, so if you are willing, please reach out to General Sales Manager John Timmington at (248) 476-7900 to discuss this further.

March 02, 2018

Amazing service with great price. Amazing service at this dealer. They got me out of my old lease early and put me in a beautiful charger. Caselle was great to work with. They’re reall More

by nick2525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caselle Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Henderson
March 02, 2018

My Last minute nightmare Everything I do is last minute, and that works for me some times and some times not. In this particular situation my lease vehicle was going back on a More

by LarryOsburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caselle Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Ramey
March 01, 2018

Purchase of Jeep Grand Cherokee. This is our second vehicle through Loren, and we have had a great experience both times. He is straightforward, very kind and we will definitely both More

by jashworth6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Zeidman
March 01, 2018

Followed Sales Person from Another Dealership Loren is great and responds great to emails and calls. This is my second Jeep lease with Loren and I would recommend him to anyone. More

by Keep 2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Zeidman
February 28, 2018

Outstanding job, fantastic service I met Rick this past Monday when I stopped in to test drive a car that I found over the weekend on the lot. Rick was fantastic! Never once during th More

by LTB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Poe
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