Suburban Chrysler Dodge Jeep Ram of Troy

I had a very smooth experience financing a vehicle today. Jermaine Rollins was very polite and informative. He got me into the car that I wanted and I am very satisfied with the price and experience overall. Jermaine Rollins was very polite and informative. He got me into the car that I wanted and I am very satisfied with the price and experience overall. More

Reginald did an amazing job with setting me up with my jeep wrangler! He did a phenomenal job and went above and beyond! Will definitely come back jeep wrangler! He did a phenomenal job and went above and beyond! Will definitely come back More

I had a great experience and I followed Todd Traynor from his last dealership. Todd and Scott did an amazing job. his last dealership. Todd and Scott did an amazing job. More

This was the best experience I've had purchasing a vehicle. From the minute I walked in the door, to driving away in my new Jeep, the staff was attentive, friendly and professional. Jerod was determin vehicle. From the minute I walked in the door, to driving away in my new Jeep, the staff was attentive, friendly and professional. Jerod was determined to find a vehicle that was perfect for me. He made time and worked around my schedule work. Alan in financing was also top tier, He had me smiling and at ease while we went through the paperwork. What a team! The entire process was above and beyond my expectations. I will be happy to recommend Suburban DJRT of Troy to family and friends in the future. More

Brought the same vehicle in for the same issue 3 times in the past 4 months. A day after the last pickup, same issue re-occurred. This last time my vehicle was in the shop for 2 weeks, the only communicati the past 4 months. A day after the last pickup, same issue re-occurred. This last time my vehicle was in the shop for 2 weeks, the only communication initiated by Kyler was a text asking me to give him a 10 rating (note this text was sent after my vehicle was checked in, before service was started). Did not initiate any other communication, nor give me updates. When we called for a status, was slow to return communications. When picking up my car, he held out the keys, which were picked up by another technician. The only words spoken to me were "I'll send you the paperwork." No pleasantries, no details, no assurance of what was done. Kyler's demeanor made me feel like I was the annoyance to him, for wanting my vehicle fixed correctly. Dismissive and impatient. This guy is costing the service center business. More

Anthony Abdullah made the process of me selling my car to the dealership as easy as it could have been and did a great job. Thanks for the help! I’d definitely go back when I’m in the market for a new car. the dealership as easy as it could have been and did a great job. Thanks for the help! I’d definitely go back when I’m in the market for a new car. More

Kristine is amazing, she helped me with my first lease and now my new lease, I won’t go anywhere but to her! She got me into a Grand Cherokee quickly and smoothly. I honestly wouldn’t recommend anyone el and now my new lease, I won’t go anywhere but to her! She got me into a Grand Cherokee quickly and smoothly. I honestly wouldn’t recommend anyone else but her! More

Large inventory, and fast service! It’s the place to go to get what you are looking for! It’s the place to go to get what you are looking for! More

My salesman, Ryan was great to work with. I struggled a bit with their sales manager but in the end was able to come to a satisfactory resolution. I struggled a bit with their sales manager but in the end was able to come to a satisfactory resolution. More

“I was fortunate enough to get a company car from my place of work and therefore had to get rid of my current Jeep Grand Cherokee. As a single woman I was worried I was going to get treated unfairly. Af place of work and therefore had to get rid of my current Jeep Grand Cherokee. As a single woman I was worried I was going to get treated unfairly. After speaking with Anthony over the phone he immediately put my worries at ease. I did my homework as to what my car is worth and Anthony helped me attain my number. I would refer my friends and family to Anthony if they want to sell their car. Thanks again!” More