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Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
1,640 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle!
Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan.
Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,640 reviews
July 26, 2023
Reginald Williams was great to work with. He was quick to respond to my texts when I had questions and helped educate me in the car buying process. Genuine, kind and trustworthy. I would reco He was quick to respond to my texts when I had questions and helped educate me in the car buying process. Genuine, kind and trustworthy. I would recommend Reggie to anyone looking for a pleasant car buying experience. More
by lm123
Employees Worked With
July 25, 2023
Joshua was great. He helped me through the car buying process with ease and expertise. I would definitely visit again the next time I needed a vehicle. He helped me through the car buying process with ease and expertise. I would definitely visit again the next time I needed a vehicle. More
by gianfrancs
Employees Worked With
July 24, 2023
As a single woman I was nervous about buying a new vehicle. I brought a male friend from the car industry. Unlike other dealers who insisted on asking all their questions to my male friend, Brendan sp vehicle. I brought a male friend from the car industry. Unlike other dealers who insisted on asking all their questions to my male friend, Brendan spoke directly to me and took great care. Justin was also terrific. Made me feel comfortable and found a way to work with me. More
by Siochain40771
July 20, 2023
Anthony Abdullah was outstanding, he was courteous, professional and extremely communicative through the entire process. He made the process of buying our vehicle very pleasant. professional and extremely communicative through the entire process. He made the process of buying our vehicle very pleasant. More
by Teresa
Employees Worked With
Anthony Abdullah
July 19, 2023
Maria made the process of my lease of a Compass easy from Beginning to end. She is very knowledgeable, and answered all my my questions very quickly. She is the best sales consultant I have ever had in all Beginning to end. She is very knowledgeable, and answered all my my questions very quickly. She is the best sales consultant I have ever had in all my years of driving. EXCELLENT CUSTOMER SERVICE! More
by jstevenson213
July 19, 2023
Maria made the process easy from the beginning to the end. Very knowledgeable and answered my questions in a very timely manner. The best sales consultant I have ever had in all my years of driving. E end. Very knowledgeable and answered my questions in a very timely manner. The best sales consultant I have ever had in all my years of driving. EXCELLENT CUSTOMER SERVICE!! More
by jstevenson213
July 18, 2023
Josh was a great salesman. He was very thorough and worked hard to get all of our concerns and questions taken care. overall great experience. He was very thorough and worked hard to get all of our concerns and questions taken care. overall great experience. More
by dlc3288
July 17, 2023
I cannot seem to get the sales manager Tom Brown or my sales person Dylan to return my calls regarding ordering a Grand Cherokee. I have never had such a difficult time trying to get someone to sell me a sales person Dylan to return my calls regarding ordering a Grand Cherokee. I have never had such a difficult time trying to get someone to sell me a new car. Edit: I called back after I got a response to my google review (the number is just the main number to the dealership) and got ahold of Tom Brown (who hadn’t returned two messages from last week), I was told the car I agreed to buy originally had somehow sold during our dealing last week, which I already knew from Dylan. What I wanted to do was place an order for the same car, but it seems once a car is sold no more calls to the interested party are returned. Maybe placing an order for a car is more work than the deal is worth. No explanation for the unreturned calls or the mix up with selling of the car was offered. Either way, I placed an order for a 61k Grand Cherokee with a different dealership due to my experience. I stand by my 1 star review. More
by Jacob
July 17, 2023
The dealership was great, everyone was very friendly and helpful. My only disappointment was my car was not clean when I picked it up after purchase & paying the detailing fee. It was clearly not detailed o helpful. My only disappointment was my car was not clean when I picked it up after purchase & paying the detailing fee. It was clearly not detailed or cleaned More
by nicole.seng00
July 16, 2023
Overall the dealership is very nice and professional. Jake made my experience smooth and great Jake made my experience smooth and great More
by dejapitts1015
