Suburban Ford of Sterling Heights
Sterling Heights, MI
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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not a friendly guy ron did not seem to friendly no hand shakes, seemed almost i was more of a bother thats ok there's alot of ford dealers out there. ron did not seem to friendly no hand shakes, seemed almost i was more of a bother thats ok there's alot of ford dealers out there. More
2018 Ford Escape buying experience Jeremy helped me in completing the transaction on my 2018 Escape. He was very helpful. Jeremy You D Man. Thanks, to Caleb as well. Thanks for all the Jeremy helped me in completing the transaction on my 2018 Escape. He was very helpful. Jeremy You D Man. Thanks, to Caleb as well. Thanks for all the help guys. More
Great Experience I walked in wanting to compare three different vehicles. Nicole and Matt helped me select, weed through options and drive away in an excellent car tha I walked in wanting to compare three different vehicles. Nicole and Matt helped me select, weed through options and drive away in an excellent car that fits my requirements. They worked together as a team that could anticipate each other's actions. I would buy a vehicle from either of these two in the future and have already recommended them to a friend. More
Mark Zolnoski Auto Dealer Professional Mark is my “go to” person whenever I need advice or upgrades to my vehicle collection. I have dealt with him in California and in Michigan, and he is Mark is my “go to” person whenever I need advice or upgrades to my vehicle collection. I have dealt with him in California and in Michigan, and he is the most honest person I know in the auto dealership business. More
A review that should have been written sooner Brandon, you completed the purchase of my second car (in 18 months) with some assistance from Marcus Martin. The shopping experience was great as the Brandon, you completed the purchase of my second car (in 18 months) with some assistance from Marcus Martin. The shopping experience was great as there was no hard selling and you listened to my criteria and found cars that met my criteria not wasting my time or yours. This was my second time I purchased a car there in about 12 months and each time I did not purchase the car or cars that I found online however I am the one who chose a different car. I wanted to commend you and the others that have assisted me in purchasing a car for myself about six months ago. This was not my first purchase at Suburban Ford this was actually the second car that I purchased from Suburban in the past 15 months. My experiences at both of the purchases were excellent and to tell you the truth I would not have come back to Suburban Ford if they were not. . I would recommend and have recommended the Suburban Ford Used Car dealership to others. Keep up the great work. More
I had a wonderful experience Terry was very kind to the Japanese who is not good at English. Sometime he sent me email in Japanese, it must have been very tough work for him. De Terry was very kind to the Japanese who is not good at English. Sometime he sent me email in Japanese, it must have been very tough work for him. Despite my first time shopping, I had a wonderful experience. More
Professional Perfect answer to all questions, friendly and professional. Walked in got everything I wanted, walked out happy with the car I wanted. Thanks Nathan Perfect answer to all questions, friendly and professional. Walked in got everything I wanted, walked out happy with the car I wanted. Thanks Nathan Reese. More
Good salesman, bad dealership I had a horrible experience at this dealer but i can't blame the salesman Mike C. He did the best job he could with the process he was givin. He was c I had a horrible experience at this dealer but i can't blame the salesman Mike C. He did the best job he could with the process he was givin. He was courteous and polite and tried to handle the issues but his hands were tied by the useless policies and people above him. I would deal with Mike again but never the dealer. Being big and forgetting how to take care of the customer is what the dealer forgot how to do. More
The best first time buying experience Joe and Mazin did an amazing job in finding me my first car. Joe was able to get me the exact car I wanted within my budget quickly and without any is Joe and Mazin did an amazing job in finding me my first car. Joe was able to get me the exact car I wanted within my budget quickly and without any issue. They were able to make things very easy for me and helped answer any questions I had. Great service, great guy, great dealership. Couldn't be happier!! More
Great service Craig, Todd, and Don B did an awesome job on my car. A tree branch fell on it so a lot of parts had to be replaced. Now my car looks like nothing ever Craig, Todd, and Don B did an awesome job on my car. A tree branch fell on it so a lot of parts had to be replaced. Now my car looks like nothing ever happened to it! My car was returned on time and clean inside and out, and Craig was available to answer any questions I had. I couldn’t have asked for better service. Thank you! More