Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Ford of Waterford
Waterford, MI
1,277 Reviews
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Ford of Waterford.
"Certified" pre-owned vehicles - Ford has trained our mechanics to inspect and repair our used Ford vehicles to bring them up to the stringent standards required to be classified as Ford certified pre-owned vehicles.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Ford of Waterford is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service.
2,000+ used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Easily accessed location - Located on M-59, Highland Road, we make it very easy to get to our facility from I-75, M-59, US-23, or Telegraph Rd.
CarFax reports - We offer our used car customers access to free CarFax reports to help them become more comfortable knowing more about the used car they are interested in.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
A rating* at the Better Business Bureau - We have the highest rating possible at the BBB and are a "member in good standing".
Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
Professional, customer-focused management team - Our General Mana
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,277 reviews
June 18, 2026
Wally made buying my daughter's first car easy. He is kind and easy to work with. He is kind and easy to work with. More
by SD777
Employees Worked With
June 17, 2026
Kaleb deserves 10 stars for all of his work in facilitating our recent purchase of a Shelby Mustang. He bird dogged the trip thru the service department, searched the whole town for new tires, go facilitating our recent purchase of a Shelby Mustang. He bird dogged the trip thru the service department, searched the whole town for new tires, got all the paperwork together and facilitated delivery. He went way beyond in providing service beyond the sale More
by rcshog
Employees Worked With
June 15, 2026
Walley was great! So helpful and kind. Really made our out of state purchase easy. He was very personable, and he is a genuine sales rep. I have met a lot of bad ones, So helpful and kind. Really made our out of state purchase easy. He was very personable, and he is a genuine sales rep. I have met a lot of bad ones, he is NOT one of them! Would 10/10 recommend him and his manager Kevin. More
by Bmarcellino
Employees Worked With
June 08, 2026
Trevor went above and beyond for me this time around. My previous salesman had departed, and Trevor stepped right in to provide the best service. Not only did he help me order a vehicle, but kept me upda My previous salesman had departed, and Trevor stepped right in to provide the best service. Not only did he help me order a vehicle, but kept me updated on progress and ultimately found me the best option possible in terms of my wants and pricing. I will absolutely be calling him back soon for my other vehicle. More
by gbiddy11
Employees Worked With
June 02, 2026
Wally Jijika was very friendly and knowledgeable and helpful. I was looking for a Maverick hybrid and was having trouble locating one with the color and options I wanted. When I got there Wally had me t helpful. I was looking for a Maverick hybrid and was having trouble locating one with the color and options I wanted. When I got there Wally had me test drive one that had everything I wanted and more. I loved it. Wally was very helpful answering questions, showing me how to use the tech features and pairing my phone to the vehicle and app. I will not hesitate to recommend him to family and friends and would be happy to do business with him in the future. Thank you Wally! More
by DP
May 31, 2026
Wally is very professional and helpful. He will go above and beyond to get the car you want. He will go above and beyond to get the car you want. More
by raed1217
Employees Worked With
May 28, 2026
Brian is the best. He was extremely hands on throughout the process, knowledgeable, smart, and very attentive. I will be back to purchase again in the future. He was extremely hands on throughout the process, knowledgeable, smart, and very attentive. I will be back to purchase again in the future. More
by Sharky
Employees Worked With
Brian Litz, Jim Lutsey
May 21, 2026
Wally at Suburban Ford of Waterford helped us look at a few vehicles. We were focused on the Bronco Sport. We ended up getting a great deal and the dealership did a great job of reconditioning the car to t few vehicles. We were focused on the Bronco Sport. We ended up getting a great deal and the dealership did a great job of reconditioning the car to tip top shop. Will be back for sure More
by deshelman
Employees Worked With
May 12, 2026
Very nice staff and an easy process from start to finish. Everyone was friendly, helpful, and easy to work with. Highly recommend! Everyone was friendly, helpful, and easy to work with. Highly recommend! More
by briannakemerer
Employees Worked With
