Suburban Ford of Waterford

Awesome! Jamie was fantastic to deal with! Far too often we find the time to negatively criticize something or someone when things don’t go our way. This is not one of those times. From the Far too often we find the time to negatively criticize something or someone when things don’t go our way. This is not one of those times. From the moment I made contact with you Jamie, you made me feel like I was your number one priority and I knew that I had made the correct choice in choosing Suburban Ford and more importantly- You to guide me through this search for the perfect vehicle for my needs and to commission you with the covert mission you accompanied me on! You couldn’t have been more helpful! From making the arrangements for me to purchase the vehicle and informing me every step of the way of any and all information, all the way up to the delivery of my vehicle when I saw you bend down to clean the floor mats of my vehicle! Who does that!? For anyone seeking to purchase a used or new vehicle who want the most exceptional service available, I highly recommend Suburban Ford and Jamie Waring! Sincerely, James G. Rashid More

Fantastic Service Norm was so wonderful to work with. The speediness of the service was unbelievable. We spoke to him about a new Expedition and he had arranged to have Norm was so wonderful to work with. The speediness of the service was unbelievable. We spoke to him about a new Expedition and he had arranged to have it delivered the very next day! My husband and I were not expecting that. I would recommend Norm to anyone who is interested in buying :o) More

Ford Flex Quick and easy. Couldn't have asked for a better sales guy to help with looking for a vehicle. Absultley love it. I would recommend this place to anyo Quick and easy. Couldn't have asked for a better sales guy to help with looking for a vehicle. Absultley love it. I would recommend this place to anyone and everyone. Very welcoming very well-kept. More

Very well done Thanks for helping me out everything was easy from the paperwork all the way to getting the right car i wanted thanks again for all the help Thanks for helping me out everything was easy from the paperwork all the way to getting the right car i wanted thanks again for all the help More

1st. Class Jamie provided a friendly no pressure sales experience she has extensive knowledge of the product and worked tirelessly to get me the best price possi Jamie provided a friendly no pressure sales experience she has extensive knowledge of the product and worked tirelessly to get me the best price possible highly recommended!! More

Awesome Sales Person Jamie is outstanding. Customer service at the highest level. Not aggressive or pushy. Mike Barker was easy going and easy to understand and again n Jamie is outstanding. Customer service at the highest level. Not aggressive or pushy. Mike Barker was easy going and easy to understand and again not pushy about warranties. The manager Mike Duley was generally concerned about customer satisfaction. More

Easy understanding Knowledgeable Dave is always patient and listens to me each visit. This means a lot to a senior citizen. He explains what will be done with my vehicle so it’s under Dave is always patient and listens to me each visit. This means a lot to a senior citizen. He explains what will be done with my vehicle so it’s understanding. More

Ed Rogin-Very helpful, great customer service This was my husband and my first experience with Suburban Ford of Waterford. I found a hard-to-find low mileage used vehicle on cars.com and Ed contac This was my husband and my first experience with Suburban Ford of Waterford. I found a hard-to-find low mileage used vehicle on cars.com and Ed contacted me almost immediately with the result of my inquiry. He was very accommodating in scheduling our test drive and was willing to stay late to help us get the right financing that met our needs. Mike Barker was very knowledgeable of the financing options and very patiently explained all of our options. We would both highly recommend Suburban Ford of Waterford based on this all-around outstanding experience. More

Great Experience! After recommendations from numerous friends/co-workers, I contacted Dana Waxler to located a vehicle for me. Dana was incredibly helpful and went abo After recommendations from numerous friends/co-workers, I contacted Dana Waxler to located a vehicle for me. Dana was incredibly helpful and went above and beyond. He was not the "normal" dealer. I also had contact with Don, the sales manager. He was great to work with as well. Our family took a trip right after purchasing our vehicle and experienced a mechanical issue. I dropped it at the Suburban Ford service center and was contacted by Dave. Prompt and courteous attention and got me back on the road quickly! After my experience with these three guys, I will make Suburban Ford my #1 stop for our family vehicle needs! Thank you!!!! More

Early Return My wife and I came in last month following up from the reminder that her lease was coming up. Our previous sales associate retired and was pointed tow My wife and I came in last month following up from the reminder that her lease was coming up. Our previous sales associate retired and was pointed towards Sam. He was honest and professional from start to finish. He was direct and to the point of what I was looking for and beyond accommodating. This is now my 5 vehicle I have done business with this dealership and I intend to continue to do so in the future. More