About Us
Copyright 2018 DR Media Holdings, LLC
Search
Back

Suburban Imports of Farmington Hills - Service Center

3.7

79 Lifetime Service Reviews

37901 Grand River Avenue, Farmington Hills, Michigan 48335

79 Reviews of Suburban Imports of Farmington Hills - Service Center

Sort by Write a review
February 26, 2018

"Great pleasurable experience "

- Marioh

I gave the rating I did because this is a very clean fast paced dealership.They also provides snacks for the guest which is always a plus.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jarrell Hogan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Feb 28, 2018 -

Suburban Imports of Farmington Hills responded

Hi Marioh, thank you so much for your positive comments about Suburban Nissan of Farmington Hills! We're so happy we were able to help you out!

February 24, 2018

"Friendly Dealer After Care and Service"

- Sugar5057

Each time I go to the dealer for maintenance service, Zac always comes to me and ask, how it's going. We talk for several minutes sharing our love for Mazda CX3 I purchased from him two years ago. Sales and service was just great and I feel like a part of a new family. Mazda is my new forever dealership.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Zack Maki
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Dennis Hardaway for the service work. He is very friendly and courteous to customer's needs.
Feb 24, 2018 -

Suburban Imports of Farmington Hills responded

Thank you for taking the time to share your experience! We will be sure to share your wonderful feedback with Zack and Dennis. Sincerely, Che' Shaydak Retail Operations Manager

February 10, 2018

" Very good service overall. Fast and convenient. "

- Roadster dude

Overall, I have had a very good experience with this dealership. The staff is friendly and helpful. The service for maintenance has been very good and convenient.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Zack Maki
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
February 07, 2018

"My whole family buys cars from Brian Evans."

- Teacher088

Brian Evans is professional - personable - and very knowledgeable. Myself, my two children and recently my brother purchased a car from Brian. He is the man that makes it happen - always making the customer the most important aspect of the deal. I have purchased cars from Brian for years now and will continue to because the product is quality and so is he. He is a major asset to the dealership. Sincerely, Roz Mendelson

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brian Evans
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Feb 08, 2018 -

Suburban Imports of Farmington Hills responded

Thanks for your praise and kind comments about our team and Brian Evans. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Feb 08, 2018 -

Suburban Imports of Farmington Hills responded

Thanks for your praise and kind comments about our team and Brian Evans. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 07, 2018

"Audi Review"

- cari

Great sales staff! Great service staff! Always very friendly and accommodating. Patrick was great to work with while purchasing my new car. He was knowledgeable, engaged, and fair. He worked diligently at finding the car that met my needs and interest.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Hamama
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Feb 08, 2018 -

Suburban Imports of Farmington Hills responded

We appreciate your positive review about your recent experience with us and Patrick! We hope to be of service to you again in the future. Best wishes, Suburban Nissan of Farmington Hills

February 03, 2018

"Great dealership with great sales team and services."

- Anubhav Kulshrestha

This dealership is great at giving perfect service and remind you about your upcoming car maintenance. Brian Evans from Sales team is really an awesome and helping person and very nice to everyone. Everytime with car service, they even wash your car free of cost. It really an awesome dealership.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brian Evans
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Feb 05, 2018 -

Suburban Imports of Farmington Hills responded

Anubhav Kulshrestha, we are so pleased you enjoyed your visit to Suburban Nissan of Farmington Hills! Sincerely John Chatzopoulos GM

December 04, 2017

"GREAT SERVICE "

- YHARA

Torben is the greatest. I have been working with him for a about a month now on my lease turn and he is very professional and a great assest to Audi..He made me feel comfortable and I can't wait till I get my new Audi. THANK YOU TORBEN!!!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Torben Neudoerffer
Dec 11, 2017 -

Suburban Imports of Farmington Hills responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience. We look forward to serving you again in the future!

November 18, 2017

"The epitome of worst"

- Kristoff

I’ve been fooled by this dealership. I questioned a $500 charged on the Purchase receipt stating that it is aftermarkets. Their explanation was that it is for free oil change from 10k to 50k services and no further details of the service package. It was just an email. When I brought the car for it’s 1st oil change, what they’re telling me is different. When I ask for someone to speak with, this dude Jimm seems to ignored it and just want me to leave, dude.. you are so arrogant!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Jim VeuCasovic
Nov 20, 2017 -

Suburban Imports of Farmington Hills responded

Thank you for your valuable feedback. Customer service & satisfaction is always our top priority, and we're sorry to hear that your recent experience with us did not meet those standards. If you would like to speak further we may be able to rectify the situation. Please contact our General Sales Manager, Che Shaydak, at 248-471-0800 or cshaydak@suburbancollection.com, at your earliest convenience.

September 13, 2017

"Worst Servicing"

- Ravi

I recently visited Suburban Nissan Service center to do my 3rd servicing of Nissan Rogue (2016). Just to change OIL & replacing air filter, cabin filter they charged me 172$. They not even told me the estimate of servicing. Service rep handed over key to me in less than 20 mins. service was very bad; no vacuum, washing was not proper. I could see dirt everywhere under viper, backside of my vehicle. I never go back to this service center. These guys are cheaters

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Don't Now
Sep 29, 2017 -

Suburban Imports of Farmington Hills responded

We are sorry to hear about your recent experience with us. Please kindly contact our Service Manager, Kevin Hoover, at 248-471-0800 or khoover@suburbancollection.com at your earliest convenience and we will do our best to resolve this issue.

June 07, 2017

"Awesome experience! "

- jjuco

Mark is always pleasant to work with and the other service guys at suburban audi! Very nice experience, professional and courteous! Thank you Joel Juco

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mark Driscoll
Jun 13, 2017 -

Suburban Imports of Farmington Hills responded

Thank you! We’re looking forward to working with you again in the future!

1
...
1 - 10 of 79 results