Suburban Nissan of Farmington Hills

The Best Customer Service I’ve Ever Received! This place is awesome! I bought my first car here with the help of Desiree and it was a wonderful experience! She was so kind to my mom, sister, and I This place is awesome! I bought my first car here with the help of Desiree and it was a wonderful experience! She was so kind to my mom, sister, and I! She offered us water and coffee and made sure we were comfortable while we waited for the paperwork to go through. She also went out of her way to order a new keyfob for my car when she saw that the other one was broken and she’s always gotten back to me quickly to answer any and all questions I have about my car. She’s amazing, I would reccomend anyone looking for a car go and see her! They won’t be disappointed! More

Great customer service was taken care of as soon as I walked into the door. Fair car pricing , and really good deals I 100% recommend this dealership . customer service was taken care of as soon as I walked into the door. Fair car pricing , and really good deals I 100% recommend this dealership . More

ZACK IS AN AMAZING SALESMAN! Zack was very personable in his approach and was very detailed in giving me the necessary information I needed in order to make my decision to purchas Zack was very personable in his approach and was very detailed in giving me the necessary information I needed in order to make my decision to purchase. He is truly an assett to Surburban Imports and I will definitely be referring my family and friends! More

Used cars It was a nice dealer for everyone. The price was good, staff were helpful and kind. As a result I strongly recommend this dealer to everyone. It was a nice dealer for everyone. The price was good, staff were helpful and kind. As a result I strongly recommend this dealer to everyone. More

Amazing Very good service. my sales rep. shaun helped out tremendously and it wasnt an all day experience. he made sure we got what we wanted and did his best Very good service. my sales rep. shaun helped out tremendously and it wasnt an all day experience. he made sure we got what we wanted and did his best to make sure we walked out very happy which we did. i would reccomend this dealership and my sales person Shaun to everyone. More

Awesomeness Mike and Chris!!!! Chris and Mike were so patient with me and very understanding. When I first came in I was not very optimistic all at and Chris stat Mike and Chris!!!! Chris and Mike were so patient with me and very understanding. When I first came in I was not very optimistic all at and Chris stated that we're here to change that. I became extremely frustrated and nervous on my first visit and Mike told me that I guarantee that I'll do whatever I can to put that smile back on your face!!!! Ladies and gentlemen when I say that they both kept their words and I drove out of the dealership with the biggest smile on my face. Thank you so much Mike and Chris!!!!! More

Great from start to finish! Shaun and the rest of the Suburban Nissan staff were great from start to finish. Leasing process was quick and easy. My first new car and I'm highly Shaun and the rest of the Suburban Nissan staff were great from start to finish. Leasing process was quick and easy. My first new car and I'm highly satisfied! More

Brian is wonderful, helpful, honest & dedicated to making yo I was a cash buyer but had kind of a hard “unicorn” hunt after trips to every Nissan dealer in 50 miles of metro Detroit I was encountering no one who I was a cash buyer but had kind of a hard “unicorn” hunt after trips to every Nissan dealer in 50 miles of metro Detroit I was encountering no one who wanted to help me track down the specific/make/model & trim package my husband wanted (which I wanted to surprise gift him) absolutely everyone else sales people/dealership GM’s extra just wanted me to take what they had in stock that the wanted to sell finally in frustration I went online & asked my contact list if anyone had a contact that could actually try to get one of 3 cars I’d indentified at out of state dealerships — a former owner of a Nissan dealership himself pointed me to Brian & his associate Scott. I emailed telling them my disappointments in locating this vehicle & they said come on in & let’s try to make this surprise gift happen. I was so grateful I was will to accept anything treatment-wise — so imagine my surprise & happinesses to arrive at a modern, clean well maintained dealership & be graciously helped by everyone one (3 other sales people who didn’t try to sell me anything but directed me to Brian, got me seated & with a cold beverage while he finished with another customer. Scotte came & met me & tracked the VIN #’s I had, the GM came over to be introduced & a charming salesman Christopher talked cars with me while the other out of state dealership managers were contacted to be negotiated with. To say it was my very best dealership experience in 50 years is to under sell the difference between Brian & his team and the 8 dealerships I went to. I would recommend Brian, Scotte & Chris highly but absolutely everyone I encountered I would be willing to work with in the future. So if you hate how other dealerships treat you when you try to buy what you want & give them you hard earned money then you should definitely come here where they understand who is the customer; ai’m a Realtor so I appreciate great customer aervice! (Oh & I should mention, I didn’t realize it was month end the day I was in & still no one acted like the couldn’t be bothered because my deal wouldn’t be closed by end of day; no one said or acted like “come back later”.). More

Great customer service Brian is an awesome person. He was very helpful and he was able to get me in the car that I really wanted. He was very generous, polite, and friendly. Brian is an awesome person. He was very helpful and he was able to get me in the car that I really wanted. He was very generous, polite, and friendly. I will definitely be back to purchase from him again. More

Friendly and helpful staff The salesman I had, Shaun, really tried to help me with getting my payments down to a manageable amount and it really felt like he was working on my The salesman I had, Shaun, really tried to help me with getting my payments down to a manageable amount and it really felt like he was working on my behalf to get me the best deal possible. Great experience! More