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Suburban Subaru

Troy, MI

3.4
187 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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1821 Maplelawn Rd

Troy, MI

48084

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Showing 187 reviews

January 21, 2014

I recently purchased a Subaru Cross-Tek from the dealership and am so happy with my new vehicle. The entire experience at Subaru was wonderful. All the employees were helpful, attentive, and beyond More

by SarahMalczynski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Ciccarelli
January 21, 2014

I recently purchased a 2014 Subaru Outback from Suburban, and the entire experience was great. This is my first car purchase, and the staff were all incredibly helpful. I felt I received a good price, and th More

by jordraph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Ciccarelli
October 28, 2013

My experience with Suburban Subaru was both professional and pleasant. The salesperson (Artur) was knowledgable about the vehicle(s) and service was prompt. I was treated with respect and felt comfortable More

by saratruscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artur Zmiyov
Oct 29, 2013 -

Suburban Subaru responded

Thank you for visiting our store and giving your feedback. We're happy to have been able to serve you and we hope that you will come again. Have a great day!

October 27, 2013

When I came to this dealership to buy a new Subaru Crosstrek, I had a great experience. Everyone at the dealership was friendly and helpful. My salesman, Dustin Ciccarelli, was very knowledgeable More

by kellera71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Ciccarelli
Oct 29, 2013 -

Suburban Subaru responded

We're glad that you enjoyed working with Dustin and the rest of our staff, and we look forward to working with you again in the future. Enjoy your new Crosstrek!

October 15, 2013

The lease on my 2010 Imprezza was up so I extended it a few months to decide if I wanted to get a 2013 0r 2014 . My last experience with a Metro Subaru dealer was very negative so I went in search online f More

by Starbella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2013 -

Suburban Subaru responded

We appreciate you choosing Suburban out of all of the other Subaru dealers in the area, and we're happy that Katie was able to assist you in selecting the option that worked best for you. We hope that you enjoy your new Imprezza, and that you will come back in to see us again soon!

September 30, 2013

I just purchased a 2013 Subaru Legacy from Suburban Subaru. I couldn’t have been more content with the service I received during the purchase. I worked with Brian Plauman, and he went beyond my expecta More

by ajl178
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Plauman
Oct 01, 2013 -

Suburban Subaru responded

Thanks for the great review! We're happy that Brian and the rest of the Suburban Subaru team was able to provide you with such a good experience. We hope that you will come back and see him again when it's time get into your next vehicle. Enjoy your new Legacy!

September 23, 2013

The dealership was really helpful in getting the exact model I wanted. They were friendly and made the entire experience of buying a car enjoyable. More

by rohitpkt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artur Zmiyov
Sep 25, 2013 -

Suburban Subaru responded

We're glad that the team at Suburban Subaru was so helpful and made your buying experience an enjoyable one. We look forward to seeing you in again. Take care.

September 21, 2013

Both my wife and I well delighted with the treatment we received from Brian Plauman and Dana Tidwell at Suburban Subaru. We purchased our fourth Outback, and the entire process, from evaluating our trade-i More

by bmiller29
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Plauman
Sep 25, 2013 -

Suburban Subaru responded

Thank you for visiting Suburban Subaru and allowing Dana to assist you. We are excited to hear of the great buying experience that you had, and we hope that you have an excellent time in your FOURTH Outback!

September 13, 2013

Brian was extremely helpful in selecting a vehicle that fit my needs. As a first time buyer, I came into Suburban Subaru interested in the Forester, and I test drove the car right away during my visit. He More

by katykate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Plauman
Sep 16, 2013 -

Suburban Subaru responded

Katy, We're so glad that Brian was able to provide you with a pleasant purchase process as a first time buyer, and we look forward to working with you again in the future. Enjoy your new Forester!

September 13, 2013

I came into Subaru after looking at a couple of vehicles throughout the week. I knew what I wanted but Dustin made me and my family feel really comfortable. He gave us a great deal on the used car we had More

by MattLew079
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Ciccarelli
Sep 16, 2013 -

Suburban Subaru responded

Matt, Thank you for the excellent review! We strive for perfection and the highest levels of guest satisfaction, so we're happy that Dustin was able to make you feel comfortable and to provide you with 5-star service. We appreciate your positive feedback and look forward to working with you again in the future.

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