Suburban Toyota of Farmington Hills

Feeling like the most important customer on earth!! In my life, I’ve purchased multiple new vehicles! I’ve bought 3 BMWs 2 Cadillac 2 Mercedes Benz 1 Audi A7 and 1 Yukon Denali... My point, I recently p In my life, I’ve purchased multiple new vehicles! I’ve bought 3 BMWs 2 Cadillac 2 Mercedes Benz 1 Audi A7 and 1 Yukon Denali... My point, I recently purchased a used KIA Sorento and not only do I love the vehicle, the service I received from Toyota Farmington Hills was second to none... Of all the luxury vehicles I’ve purchased, Steven Littles showed me more attention to my needs than I’ve ever had before!! Here’s an example, I accidentally forgot my checkbook and could not move further with my purchase because I needed to provide that info for my insurance... To say I was disappointed was a HUGE understatement!! Next thing I knew, Steven pulled out his own personal debit card to cover that expense... Not only has that never happened to me before, I’ve never even heard a story of such amazing customer service!! As stated, I absolutely loved that dealership, but I will follow Steven to any dealership he works at to buy all my vehicles going forward!!! A+ rating isn’t even high enough for such over the top sales support!!! Steven, you are truly 2nd to none!!! Thank you a million times over... I hope your employers realize how valuable you are to their organization!!! I can honestly say, you have a customer for life!!! Thank you so much!!! Sincerest appreciation, Scott More

Our deal could have been completed sooner; points loss Mrs. Speight was fantastic. If management would have accepted my first or at least in the neighborhood agreement they would have had my business (mec Mrs. Speight was fantastic. If management would have accepted my first or at least in the neighborhood agreement they would have had my business (mechanic/body work) easily. Yet they made a disable veteran sit. More

Excellent service Very professional and helpful. Helped me every step of the way, I would highly recommend this dealership. Make sure you get ahold of Don. He will take Very professional and helpful. Helped me every step of the way, I would highly recommend this dealership. Make sure you get ahold of Don. He will take excellent care of you. More

Satisfied customer! Don and sales manager James were incredibly helpful and pleasant to work with. I came to the dealership with the expectation of simply “looking” and w Don and sales manager James were incredibly helpful and pleasant to work with. I came to the dealership with the expectation of simply “looking” and was not planning to purchase. However when I saw the unique 2019 Tacoma at the dealer, I fell in love and had to have it. Don and James made it happen. Great people and knowledgeable of the product which is always a plus when working face to face with the customer. More

Awesome service!! Purchase my new truck with Don, James and Zach. Great people, fast services. I would recommend Don to everyone. Very knowledgeable person. Got a great Purchase my new truck with Don, James and Zach. Great people, fast services. I would recommend Don to everyone. Very knowledgeable person. Got a great deal from these guys. More

Amazing Customer Service I’ve been getting my 2 older Toyota vehicles serviced here for about 4 years since we moved out to Farmington Hills, and thought about purchasing some I’ve been getting my 2 older Toyota vehicles serviced here for about 4 years since we moved out to Farmington Hills, and thought about purchasing something new for awhile. Well, when a complex situation arose, I’m so grateful the 3 team members I worked with made the purchase of a brand new car such a pleasure. Don, was my point man for getting a deal done in a timely manner, I didn’t think could get completed without a lot of back and forth negotiations. But I came in and discussed my situation and we had agreed on a proposal within an hour or so! Don was very busy with other customers, but he always got back with me with important information in a timely manner to meet our delivery date of a new avalaon hybrid. I’m truly blessed to have had the opportunity to work out a very tricky deal in my eyes but they made the deal go through so smoothly, it truly showed me the professionalism and experience they have in making sure customer satisfaction was their main goal and accomplished. James the sales manager went above and beyond to get me a very fair trade in value, and Zach the financial services manager was very supportive in getting all the details completed and to my surprise without any “catches” along the way. Truly wish this dealership continued success in the future! Without a doubt the best experience I’ve had buying a new car! Thanks again Don, Zach, James, and the whole team at Suburban Toyota of Farmington Look forward to working with you guys again. Satisfied Customer, Andy More