Service was very good, Did not have to wait very long.
I highly recommend this dealer to everyone.
I highly recommend this dealer to everyone.
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by dunct017
Verified Customer
Verified Customer
Service Price Transparency
Oct 10, 2026 -
Sullivan Buick GMC responded
Thank you for your kind words and for recommending us! We’re happy to hear that you had a great experience with our service and that we were able to assist you promptly. We look forward to seeing you again for your future automotive needs!
Sincerely, The Sullivan Buick GMC Team
The service I received from the Service Department was
excellent. They were on time and took care of my car. I did not have to wait too long to get my car back as I was waiting for it which was greatly ap
excellent. They were on time and took care of my car. I did not have to wait too long to get my car back as I was waiting for it which was greatly appreciated.
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by LMSDRESSAGEINC
Verified Customer
Verified Customer
Service Price Transparency
Oct 08, 2026 -
Sullivan Buick GMC responded
Thank you for your feedback! We're pleased to hear you had an excellent experience with our Service Department at Sullivan Buick GMC. It's great to know that our team was able to take care of your car promptly and minimize your wait time. We appreciate your support and look forward to serving you again!
Sincerely, The Sullivan Buick GMC Team
Marc Perez was very friendly and kept me updated on the
car and also worked me in on a Friday afternoon, since we planned to leave on the follow Monday to drive to Maryland. Several weeks before our trip t
car and also worked me in on a Friday afternoon, since we planned to leave on the follow Monday to drive to Maryland. Several weeks before our trip the service engine light came on and wanted it service before we left. It was sensor gone bad on the car that was covered by a warranty, but one week after the sensor was replaced the service engine light came back on, So I had to bring the car back in and waited for a couple hours to find out a hose leading to the sensor that was replaced was cracked and needed to be ordered. Had to come back in again a couple days later on Friday for several more hours waiting. This all should have been noticed and completed on my first trip. Also, all three times I had the car in the shop, whoever moved the car made huge adjustments to my seat settings, I have never had a repair shop adjust my seat, and it was very frustrating to have to get it back to the position I like, would suggest your folks just move the car with customers setting the way they are, moving the car less than a 100 yards.
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by DTHORN4628
Verified Customer
Verified Customer
Service Price Transparency
Oct 06, 2026 -
Sullivan Buick GMC responded
Thank you for your detailed feedback. We appreciate your kind words about Marc and his efforts to keep you updated. Your experience regarding the repeated visits and seat adjustments is important to us. Our team understands how frustrating it can be to have to readjust your seat settings after service. We aim to provide a thorough and efficient service, and your insights will help us improve our processes at Sullivan Buick GMC. If you have further concerns or suggestions, please feel free to contact us directly. Thank you for choosing us, and we hope to serve you better in the future!
Sincerely, The Sullivan Buick GMC Team
Completed the job and gave the completed check list my
after oil change! Chevrolet wildwood stopped doing this. Now a GMC fan.
after oil change! Chevrolet wildwood stopped doing this. Now a GMC fan.
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by krystlstv
Verified Customer
Verified Customer
Service Price Transparency
Sep 19, 2026 -
Sullivan Buick GMC responded
Thank you for your wonderful review! We are happy to hear that you appreciated our thoroughness and the checklist after your oil change at Sullivan Buick GMC. It’s great to know that you’ve joined the GMC family! We look forward to seeing you again for your next service. Safe travels!
Sincerely, The Sullivan Buick GMC Team
Did my oil change but did not give me a receipt they said
they would mail it to me but I didn’t get it had to call to get a email, no paper receipt, also did not notice mail in rear tire
they would mail it to me but I didn’t get it had to call to get a email, no paper receipt, also did not notice mail in rear tire
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by billd598
Verified Customer
Verified Customer
Service Price Transparency
Sep 18, 2026 -
Sullivan Buick GMC responded
Thank you for bringing your feedback to our attention. We understand the importance of having proper documentation and the need for a thorough inspection of your vehicle, including the rear tire. If you still haven’t received your receipt, please feel free to contact us directly at Sullivan Buick GMC so the situation and any concerns can be discussed further. Your satisfaction is important to us, and our team is committed to providing a better experience in the future.
Sincerely, The Sullivan Buick GMC Team
Friendly, very courteous and even delivered my truck to
me at the end of the service
me at the end of the service
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by THOMAS_CASPILLO
Verified Customer
Verified Customer
Service Price Transparency
Sep 14, 2026 -
Sullivan Buick GMC responded
Thank you for your wonderful review, Thomas! We truly appreciate your kind words about our friendly and courteous service at Sullivan Buick GMC. We're delighted to hear that we were able to deliver your truck to you after service. Your satisfaction is our priority, and we look forward to assisting you again in the future!
Sincerely, The Sullivan Buick GMC Team
Marc was great and gave great customer service.
Thank you for all your help. Greatly appreciated it!
Thank you for all your help. Greatly appreciated it!
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by Evbilbrey1
Verified Customer
Verified Customer
Service Price Transparency
Sep 12, 2026 -
Sullivan Buick GMC responded
Thank you for your awesome review! We’re glad to hear that Marc provided you with great customer service at Sullivan Buick GMC. Your appreciation means a lot to us. We look forward to assisting you again in the future!
Sincerely, The Sullivan Buick GMC Team
Overpriced service department it should not cost 588.
00 for an oil change and tire rotation.
00 for an oil change and tire rotation.
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by danny91
Verified Customer
Verified Customer
Service Price Transparency
Aug 31, 2026 -
Sullivan Buick GMC responded
Thank you for sharing your feedback, Danny. We understand your concerns regarding the pricing for the service you received at Sullivan Buick GMC. We strive to provide quality service and appreciate your perspective on our pricing structure. If you would like to discuss this further, please feel free to reach out to us directly. Your input is valuable as we continue to improve our services.
Sincerely, The Sullivan Buick GMC Team
The customer service team was great and the technician
was very helpful didn’t like the new system to see when things were complete on my phone
was very helpful didn’t like the new system to see when things were complete on my phone
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by rickthepestman
Verified Customer
Verified Customer
Service Price Transparency
Aug 30, 2026 -
Sullivan Buick GMC responded
Thank you for your feedback, Rick! We’re glad to hear that you had a positive experience with our customer service team and found our technician helpful. Your input regarding the new system is appreciated, as improving the customer experience is always a priority. If you have any more thoughts or suggestions, feel free to reach out to us at Sullivan Buick GMC. We look forward to assisting you again!
Sincerely, The Sullivan Buick GMC Team
Accommodating.
Courteous. Helpful. Considerate of my needs. I look forward to returning for service after my trip to Alberta, Canada is completed.
Courteous. Helpful. Considerate of my needs. I look forward to returning for service after my trip to Alberta, Canada is completed.
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by paulrose1078
Verified Customer
Verified Customer
Other Employees Tagged:
Dylan Braden and his team of advisors
Aug 23, 2026 -
Sullivan Buick GMC responded
Thank you for your wonderful review! We’re thrilled to hear that you found our team at Sullivan Buick GMC accommodating, courteous, helpful, and considerate of your needs. We look forward to welcoming you back for service after your trip to Alberta, Canada. Safe travels!
Sincerely, The Sullivan Buick GMC Team
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