My front end collision system continues to give me a
warning light. The dealership states that it is environmental. The issue continues.
warning light. The dealership states that it is environmental. The issue continues.
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by lovepd.3878
Verified Customer
Verified Customer
Service Price Transparency
Oct 29, 2026 -
Sullivan Buick GMC responded
Thank you for sharing your experience with us. We understand your concern regarding the front-end collision system warning light and appreciate you bringing it to our attention. At Sullivan Buick GMC, we take such matters seriously and strive to ensure our customers are satisfied. Our team encourages you to reach out to us directly so we can further assist you. Your feedback is important to us, and we’re here to help.
Sincerely, The Sullivan Buick GMC Team
GMC Service Dept is top notch!
Always greeted with a smile and so friendly! I own a Chevy and a GMC but will not go to the Chevy dealership for service due to rude employees in the
Always greeted with a smile and so friendly! I own a Chevy and a GMC but will not go to the Chevy dealership for service due to rude employees in their service department.
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by Ron & Hiedi
Verified Customer
Verified Customer
Service Price Transparency
Oct 25, 2026 -
Sullivan Buick GMC responded
Thank you for your fantastic feedback, Ron and Hiedi! We’re delighted to hear that you have such a positive experience with our service department at Sullivan Buick GMC. Our team always strives to provide friendly and welcoming service, and we're glad it shows. We appreciate your loyalty and look forward to assisting you with your Chevy and GMC vehicles in the future!
Sincerely,
The Sullivan Buick GMC Team
Always a good response to maintenance requests at
Sullivan Buick.
Made to feel welcome and ready to assist in every way.
Personnel very friendly and helpful.
Thank you for making the experience pl
Sullivan Buick.
Made to feel welcome and ready to assist in every way.
Personnel very friendly and helpful.
Thank you for making the experience pleasant.
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by SWAITES05
Verified Customer
Verified Customer
Service Price Transparency
Oct 17, 2026 -
Sullivan Buick GMC responded
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us at Sullivan Buick GMC. Our team always strives to make our customers feel welcome and supported during their maintenance visits. Your kind words about our friendly and helpful personnel mean a lot to us, and we look forward to seeing you again soon!
Sincerely, The Sullivan Buick GMC Team
Although I had my coupon with me, I forgot to present it
at the dealership. I realized
it in less than a half hour and called the service department. Alex told me to send him a picture of the coupon and t
at the dealership. I realized
it in less than a half hour and called the service department. Alex told me to send him a picture of the coupon and that he would call me to confirm receipt. He did not call after 2 days, so I called again. I was told that he was with a customer but he would be told of my call. He never called, so I called my salesman, Rich Bouker. He was able to settle the matter and get credit for me.
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by renee.ocala.fl
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Rich Bouker
Oct 12, 2026 -
Sullivan Buick GMC responded
Thank you for sharing your experience with us, Renee. We appreciate your feedback and understand your frustration regarding the coupon situation. We are glad to hear that Rich was able to assist you in resolving the matter. Your experience is important to us, and our team strives to maintain high standards at Sullivan Buick GMC. If you have any further concerns or need assistance in the future, please feel free to reach out. We value your business and hope to serve you better next time.
Sincerely, The Sullivan Buick GMC Team
Daniel may have taken on an impossible task when Zack
asked for his expertise with helping us out with a truck we purchased 6 months ago. His professionalism and dedication to making a deal that was so m
asked for his expertise with helping us out with a truck we purchased 6 months ago. His professionalism and dedication to making a deal that was so much better than anything I ever expected. We have a truck now that I am comfortable driving and getting us to where we need to go. Aside from this it’s beautiful as well. We couldn’t be happier and would tell everyone the experience we had with Sullivan GMC and especially Daniel. He is exceptional. All my thanks to all.
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by richeleschwab
Oct 10, 2026 -
Sullivan Buick GMC responded
Thank you for your wonderful review, Richele! We're thrilled to hear about your positive experience with Daniel and that he was able to help you find a truck that you love. At Sullivan Buick GMC, we strive to provide exceptional service, and it’s great to know that Daniel’s dedication made such a difference for you. We appreciate your kind words and look forward to assisting you again in the future!
Sincerely, The Sullivan Buick GMC Team
The service I received from the Service Department was
excellent. They were on time and took care of my car. I did not have to wait too long to get my car back as I was waiting for it which was greatly ap
excellent. They were on time and took care of my car. I did not have to wait too long to get my car back as I was waiting for it which was greatly appreciated.
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by LMSDRESSAGEINC
Verified Customer
Verified Customer
Service Price Transparency
Oct 08, 2026 -
Sullivan Buick GMC responded
Thank you for your feedback! We're pleased to hear you had an excellent experience with our Service Department at Sullivan Buick GMC. It's great to know that our team was able to take care of your car promptly and minimize your wait time. We appreciate your support and look forward to serving you again!
Sincerely, The Sullivan Buick GMC Team
I had Alex lie to me and sent me to palm chevrolet to get
my 2026 canyon fixed that should have been under warrantee. Because of this I will never buy another car or truck from sullivan gmc
my 2026 canyon fixed that should have been under warrantee. Because of this I will never buy another car or truck from sullivan gmc
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by mikemiller85311
Verified Customer
Verified Customer
Service Price Transparency
Sep 21, 2026 -
Sullivan Buick GMC responded
Thank you for your feedback, Mike. We understand your concerns about your experience with the warranty on your 2026 Canyon. We value your input and would like to look into this matter further. Please reach out to us directly at Sullivan Buick GMC so our team can address your concerns and work towards improving our service. Your satisfaction is important to us.
Sincerely, The Sullivan Buick GMC Team
Completed the job and gave the completed check list my
after oil change! Chevrolet wildwood stopped doing this. Now a GMC fan.
after oil change! Chevrolet wildwood stopped doing this. Now a GMC fan.
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by krystlstv
Verified Customer
Verified Customer
Service Price Transparency
Sep 19, 2026 -
Sullivan Buick GMC responded
Thank you for your wonderful review! We are happy to hear that you appreciated our thoroughness and the checklist after your oil change at Sullivan Buick GMC. It’s great to know that you’ve joined the GMC family! We look forward to seeing you again for your next service. Safe travels!
Sincerely, The Sullivan Buick GMC Team
Always receive excellent service & Alex keeps me well
informed during the visit.
Very good service
informed during the visit.
Very good service
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by ZUHAUSE1295
Verified Customer
Verified Customer
Service Price Transparency
Sep 17, 2026 -
Sullivan Buick GMC responded
Thank you for your wonderful review! We’re pleased to hear that you consistently receive excellent service at Sullivan Buick GMC. It's great to know that Alex keeps you well informed during your visits. We appreciate your kind words and look forward to seeing you again soon!
Sincerely, The Sullivan Buick GMC Team
Everyone is always helpful and courteous.
I always have the best sevice. Service was prompt.
I always have the best sevice. Service was prompt.
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by JBARBER58
Verified Customer
Verified Customer
Service Price Transparency
Sep 05, 2026 -
Sullivan Buick GMC responded
Thank you for your wonderful review! We are delighted to hear that you always receive helpful and courteous service at Sullivan Buick GMC. We strive to provide prompt service to all our customers, and it's great to know that we have met your expectations. Our team looks forward to seeing you again soon!
Sincerely, The Sullivan Buick GMC Team