Alex Deno
Alex Deno at Sullivan Buick GMC

Alex Deno

Service Advisor

Sullivan Buick GMC

4000 SW College Rd
Ocala, FL 34474

4.5
38 Reviews
4.5

38 Reviews

Write a Review

Dealership Experience

2 yrs, 9 mos

Industry Experience

27 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

38 Reviews of Alex Deno

October 28, 2026

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Employee Rating

My front end collision system continues to give me a warning light. The dealership states that it is environmental. The issue continues. More

by lovepd.3878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Braden

Oct 29, 2026

Sullivan Buick GMC responded

Thank you for sharing your experience with us. We understand your concern regarding the front-end collision system warning light and appreciate you bringing it to our attention. At Sullivan Buick GMC, we take such matters seriously and strive to ensure our customers are satisfied. Our team encourages you to reach out to us directly so we can further assist you. Your feedback is important to us, and we’re here to help. Sincerely, The Sullivan Buick GMC Team

October 25, 2026

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GMC Service Dept is top notch! Always greeted with a smile and so friendly! I own a Chevy and a GMC but will not go to the Chevy dealership for service due to rude employees in the More

by Ron & Hiedi
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brittany Gioielli

Oct 25, 2026

Sullivan Buick GMC responded

Thank you for your fantastic feedback, Ron and Hiedi! We’re delighted to hear that you have such a positive experience with our service department at Sullivan Buick GMC. Our team always strives to provide friendly and welcoming service, and we're glad it shows. We appreciate your loyalty and look forward to assisting you with your Chevy and GMC vehicles in the future! Sincerely, The Sullivan Buick GMC Team

October 17, 2026

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Always a good response to maintenance requests at Sullivan Buick. Made to feel welcome and ready to assist in every way. Personnel very friendly and helpful. Thank you for making the experience pl More

by SWAITES05
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 17, 2026

Sullivan Buick GMC responded

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us at Sullivan Buick GMC. Our team always strives to make our customers feel welcome and supported during their maintenance visits. Your kind words about our friendly and helpful personnel mean a lot to us, and we look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

October 11, 2026

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Although I had my coupon with me, I forgot to present it at the dealership. I realized it in less than a half hour and called the service department. Alex told me to send him a picture of the coupon and t More

by renee.ocala.fl
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rich Bouker

Oct 12, 2026

Sullivan Buick GMC responded

Thank you for sharing your experience with us, Renee. We appreciate your feedback and understand your frustration regarding the coupon situation. We are glad to hear that Rich was able to assist you in resolving the matter. Your experience is important to us, and our team strives to maintain high standards at Sullivan Buick GMC. If you have any further concerns or need assistance in the future, please feel free to reach out. We value your business and hope to serve you better next time. Sincerely, The Sullivan Buick GMC Team

October 10, 2026

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Daniel may have taken on an impossible task when Zack asked for his expertise with helping us out with a truck we purchased 6 months ago. His professionalism and dedication to making a deal that was so m More

by richeleschwab
Sales Price Transparency
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Recommend Dealer
Yes
Oct 10, 2026

Sullivan Buick GMC responded

Thank you for your wonderful review, Richele! We're thrilled to hear about your positive experience with Daniel and that he was able to help you find a truck that you love. At Sullivan Buick GMC, we strive to provide exceptional service, and it’s great to know that Daniel’s dedication made such a difference for you. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

October 07, 2026

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The service I received from the Service Department was excellent. They were on time and took care of my car. I did not have to wait too long to get my car back as I was waiting for it which was greatly ap More

by LMSDRESSAGEINC
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marc Perez

Oct 08, 2026

Sullivan Buick GMC responded

Thank you for your feedback! We're pleased to hear you had an excellent experience with our Service Department at Sullivan Buick GMC. It's great to know that our team was able to take care of your car promptly and minimize your wait time. We appreciate your support and look forward to serving you again! Sincerely, The Sullivan Buick GMC Team

September 21, 2026

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I had Alex lie to me and sent me to palm chevrolet to get my 2026 canyon fixed that should have been under warrantee. Because of this I will never buy another car or truck from sullivan gmc More

by mikemiller85311
Service Price Transparency
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Recommend Dealer
No
Sep 21, 2026

Sullivan Buick GMC responded

Thank you for your feedback, Mike. We understand your concerns about your experience with the warranty on your 2026 Canyon. We value your input and would like to look into this matter further. Please reach out to us directly at Sullivan Buick GMC so our team can address your concerns and work towards improving our service. Your satisfaction is important to us. Sincerely, The Sullivan Buick GMC Team

September 18, 2026

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Completed the job and gave the completed check list my after oil change! Chevrolet wildwood stopped doing this. Now a GMC fan. More

by krystlstv
Service Price Transparency
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Recommend Dealer
Yes
Sep 19, 2026

Sullivan Buick GMC responded

Thank you for your wonderful review! We are happy to hear that you appreciated our thoroughness and the checklist after your oil change at Sullivan Buick GMC. It’s great to know that you’ve joined the GMC family! We look forward to seeing you again for your next service. Safe travels! Sincerely, The Sullivan Buick GMC Team

September 16, 2026

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Always receive excellent service & Alex keeps me well informed during the visit. Very good service More

by ZUHAUSE1295
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 17, 2026

Sullivan Buick GMC responded

Thank you for your wonderful review! We’re pleased to hear that you consistently receive excellent service at Sullivan Buick GMC. It's great to know that Alex keeps you well informed during your visits. We appreciate your kind words and look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

September 05, 2026

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Employee Rating

Everyone is always helpful and courteous. I always have the best sevice. Service was prompt. More

by JBARBER58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2026

Sullivan Buick GMC responded

Thank you for your wonderful review! We are delighted to hear that you always receive helpful and courteous service at Sullivan Buick GMC. We strive to provide prompt service to all our customers, and it's great to know that we have met your expectations. Our team looks forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

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