Alex Deno
Alex Deno at Sullivan Buick GMC

Alex Deno

Service Advisor

Sullivan Buick GMC

4000 SW College Rd
Ocala, FL 34474

4.7
12 Reviews
4.7

12 Reviews

Write a Review

Dealership Experience

2 yrs, 5 mos

Industry Experience

27 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

12 Reviews of Alex Deno

June 12, 2026

Dealership Rating
Employee Rating

Quick service, great service manager and great service advisor would reccomend. Will definitely return here More

by Goldenrod678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Terpstra, Dylan Braden

Jun 12, 2026

Sullivan Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our service manager and advisor at Sullivan Buick GMC. Your recommendation means a lot to us and we look forward to welcoming you back on your next visit. Safe travels! Sincerely, The Sullivan Buick GMC Team

May 29, 2026

Dealership Rating
Employee Rating

Quick in and out service Alex was very pleasant to work with I will return to him More

by rravery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2026

Sullivan Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a quick and pleasant experience with Alex at Sullivan Buick GMC. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

May 08, 2026

Dealership Rating
Employee Rating

Always a pleasant experience at Sullivan Buick. People are very friendly and makes me feel welcome and part of "the team"! Very professional. Highly recommend Sullivan Buick for your automobile More

by SWAITES05
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ZACH ELLIS, Antoinette Tipton

May 08, 2026

Sullivan Buick GMC responded

Thank you for your kind words! We're pleased to hear you always have a pleasant experience at Sullivan Buick GMC. Our team takes pride in making our customers feel welcome and valued. We appreciate your recommendation and look forward to assisting you with your automobile needs in the future! Sincerely, The Sullivan Buick GMC Team

February 17, 2026

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Employee Rating

We came into service at 7:30 am after being hit from behind by a semi truck. Had to put the spare tire on the night before and had damage with trim hanging loose. He got the tire replaced with a More

by rongell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2026

Sullivan Buick GMC responded

Thank you for your wonderful review, Ron! We're delighted to hear that we could assist you so efficiently after your unfortunate incident. It's great to know that you were pleased with the tire replacement and trim repair at Sullivan Buick GMC. We wish you a safe and pleasant journey to Phoenix, and we hope to see you again in the future! Safe travels! Sincerely, The Sullivan Buick GMC Team

January 02, 2026

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Excellent service. Fantastic customer service. Did everything possible to make purchasing a car a positive experience. The manager was fantastic!!! I walked out with a More

by rverbridge
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: KENNY HUNTER, ANTHONY SINGH , Ed in sales.

Jan 03, 2026

Sullivan Buick GMC responded

Thank you so much for your kind words! We are thrilled to hear that you had an excellent experience at Sullivan Buick GMC. Our team works hard to ensure our customers have a positive car-buying journey, and it’s wonderful to know we succeeded with you. We appreciate your feedback and hope to see you again soon! Sincerely, The Sullivan Buick GMC Team

August 13, 2025

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Employee Rating

Staff was very courteous and helpful because I had my 5 yrs old granddaughter with me who was being very active. More

by asturd7065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Inman , 2 female who worked in office.

Aug 13, 2025

Sullivan Buick GMC responded

Thank you for your review! We're glad to hear that our staff at Sullivan Buick GMC [Ocala, FL] was courteous and helpful during your visit, especially with your granddaughter being active. We value your feedback and look forward to seeing you both again soon! Sincerely, The Sullivan Buick GMC Team

August 03, 2025

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Employee Rating

Every person on the floor or on services good people they tack to you as a family,i love my Sullivan Deadly 💝 More

by 3447ARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2025

Sullivan Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you feel like part of the family here at Sullivan Buick GMC. Our team works hard to provide a welcoming and supportive environment, and we're glad you love your experience and your vehicle! We look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

July 31, 2025

Dealership Rating
Employee Rating

Very pleased with Alex and service department in getting vehicle repaired in a timely manner. More

by DJLEEMOKRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2025

Sullivan Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you were pleased with Alex and our service department at Sullivan Buick GMC [Ocala, FL]. Timely repairs are very important to us, and it's great to know we met your expectations. We look forward to serving you again in the future! Sincerely, The Sullivan Buick GMC Team

July 23, 2025

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Employee Rating

After waiting over 2 hours for an oil change I finally was told I had a stripped lug .nut and that my tires could not be rotated It took 2 1/2 hours for a oil change that I had made an appointment for More

by COOKCOOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dylan Braden

Jul 23, 2025

Sullivan Buick GMC responded

Thank you for sharing your feedback. We would sincerely appreciate more information regarding your experience. Unfortunately, we’re unable to locate any customer information in our system based on the name associated with this review. If you could please reach out to us directly, we’d be more than happy to look into this further. Sincerely, The Sullivan Buick GMC Team

July 21, 2025

Dealership Rating
Employee Rating

Great service and an invested interest in my particular problem. Flexible and willing to work with me regarding scheduling. Explained everything that would be done and when in detail. More

by Robert Bickler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2025

Sullivan Buick GMC responded

Thank you for your wonderful feedback, Robert! We're thrilled to hear that you received great service and that our team was flexible in accommodating your scheduling needs. At Sullivan Buick GMC, we strive to provide thorough explanations and support for each customer's unique situation. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

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