Alex Deno
Alex Deno at Sullivan Buick GMC

Alex Deno

Service Advisor

Sullivan Buick GMC

4000 SW College Rd
Ocala, FL 34474

4.6
32 Reviews
4.6

32 Reviews

Write a Review

Dealership Experience

2 yrs, 8 mos

Industry Experience

27 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

32 Reviews of Alex Deno

September 21, 2026

Dealership Rating
Employee Rating

I had Alex lie to me and sent me to palm chevrolet to get my 2026 canyon fixed that should have been under warrantee. Because of this I will never buy another car or truck from sullivan gmc More

by mikemiller85311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 21, 2026

Sullivan Buick GMC responded

Thank you for your feedback, Mike. We understand your concerns about your experience with the warranty on your 2026 Canyon. We value your input and would like to look into this matter further. Please reach out to us directly at Sullivan Buick GMC so our team can address your concerns and work towards improving our service. Your satisfaction is important to us. Sincerely, The Sullivan Buick GMC Team

September 18, 2026

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Employee Rating

Completed the job and gave the completed check list my after oil change! Chevrolet wildwood stopped doing this. Now a GMC fan. More

by krystlstv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2026

Sullivan Buick GMC responded

Thank you for your wonderful review! We are happy to hear that you appreciated our thoroughness and the checklist after your oil change at Sullivan Buick GMC. It’s great to know that you’ve joined the GMC family! We look forward to seeing you again for your next service. Safe travels! Sincerely, The Sullivan Buick GMC Team

September 16, 2026

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Always receive excellent service & Alex keeps me well informed during the visit. Very good service More

by ZUHAUSE1295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2026

Sullivan Buick GMC responded

Thank you for your wonderful review! We’re pleased to hear that you consistently receive excellent service at Sullivan Buick GMC. It's great to know that Alex keeps you well informed during your visits. We appreciate your kind words and look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

September 05, 2026

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Employee Rating

Everyone is always helpful and courteous. I always have the best sevice. Service was prompt. More

by JBARBER58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2026

Sullivan Buick GMC responded

Thank you for your wonderful review! We are delighted to hear that you always receive helpful and courteous service at Sullivan Buick GMC. We strive to provide prompt service to all our customers, and it's great to know that we have met your expectations. Our team looks forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

September 02, 2026

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Employee Rating

Good maintenance service on the Yukon, however we requested the car to be washed due to our leaving to go out of town, and we did not have time to clean it. Unfortunately, the requested service was n More

by KFLOYD1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2026

Sullivan Buick GMC responded

Thank you for your feedback regarding your recent service experience with your GMC Yukon at Sullivan Buick GMC. We're glad to hear that you were satisfied with the maintenance service. However, we understand your disappointment regarding the car wash not being completed, and we appreciate you bringing this to our attention. We strive to provide comprehensive service, and it's important to us that all requests are fulfilled. Please feel free to reach out to us directly so that we can address this matter and ensure a better experience for you in the future. Looking forward to assisting you again! Sincerely, The Sullivan Buick GMC Team

August 31, 2026

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Employee Rating

Brittany got me in on short notice and completed the service in a timely manner and everything was fine. More

by jclemmermen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany Gioielli

Sep 01, 2026

Sullivan Buick GMC responded

Thank you for your positive feedback! We’re glad to hear that Brittany was able to assist you on short notice and that your service experience was smooth and timely. We appreciate your support and look forward to seeing you again at Sullivan Buick GMC! Sincerely, The Sullivan Buick GMC Team

August 29, 2026

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Employee Rating

The customer service team was great and the technician was very helpful didn’t like the new system to see when things were complete on my phone More

by rickthepestman
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 30, 2026

Sullivan Buick GMC responded

Thank you for your feedback, Rick! We’re glad to hear that you had a positive experience with our customer service team and found our technician helpful. Your input regarding the new system is appreciated, as improving the customer experience is always a priority. If you have any more thoughts or suggestions, feel free to reach out to us at Sullivan Buick GMC. We look forward to assisting you again! Sincerely, The Sullivan Buick GMC Team

August 27, 2026

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Employee Rating

Service Department is outstanding. The person that helped me was very professional and knowledgeable plus keep me informed. Hope I have that same person for all the services I might ne More

by DON@DSMARTIN.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2026

Sullivan Buick GMC responded

Thank you for your wonderful review, Don! We’re thrilled to hear that our service department met your expectations and that our team member provided you with professional and knowledgeable assistance. We look forward to serving you again at Sullivan Buick GMC for all your future service needs! Your satisfaction is our priority. Sincerely, The Sullivan Buick GMC Team

August 27, 2026

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Employee Rating

I had a great experience with the service team during my oil change and tire rotation. The Alex Deno was friendly, professional, and efficient, and made the entire process easy and stress-free. My car was s More

by fischettijw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2026

Sullivan Buick GMC responded

Thank you for your review! We’re thrilled to hear you had a great experience with our service team during your oil change and tire rotation at Sullivan Buick GMC. It’s always our goal to provide friendly and efficient service, and we’re glad Alex made the process easy and stress-free for you. Your recommendation is appreciated, and we look forward to seeing you again for your future service needs! Sincerely, The Sullivan Buick GMC Team

August 26, 2026

Dealership Rating
Employee Rating

the people are always so nice to me. very clean. they make scheduling easy. waiting area is pleasant. I have worked with both Alejandro Deno and Jay Inman. They are both an asset to y More

by jmcintyre64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Inman

Aug 26, 2026

Sullivan Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you have had such positive experiences with our team at Sullivan Buick GMC, especially with Alejandro and Jay. It’s great to know that you appreciate their thoroughness and genuine approach to service. Our team strives to maintain a clean and pleasant environment for our customers, and your feedback truly motivates us. Looking forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

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