Alex Deno
Alex Deno at Sullivan Buick GMC

Alex Deno

Service Advisor

Sullivan Buick GMC

4000 SW College Rd
Ocala, FL 34474

4.6
20 Reviews
4.6

20 Reviews

Write a Review

Dealership Experience

2 yrs, 7 mos

Industry Experience

27 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

20 Reviews of Alex Deno

August 09, 2026

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Employee Rating

Alex was very helpful and was able to get my truck fixed. I will definitely come bavk More

by CHANTELANGLIN
Service Price Transparency
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Recommend Dealer
Yes
Aug 10, 2026

Sullivan Buick GMC responded

Thank you for your review! We’re glad Alex was able to assist you in getting your truck fixed at Sullivan Buick GMC. We appreciate your kind words and look forward to welcoming you back soon. Sincerely, The Sullivan Buick GMC Team

August 03, 2026

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The service department and manager were the BEST ever! Efficient and polite with great communication. More

by TBRADEN2
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Recommend Dealer
Yes
Aug 03, 2026

Sullivan Buick GMC responded

Thank you for your review! We greatly appreciate your kind words about our service department and management at Sullivan Buick GMC. It’s great to hear you experienced efficient service and great communication. We look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

August 03, 2026

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WHAT DID YOU DO TO MY NEW CAR? ??? THE WHOLE FRONT END US TORN AOART??? More

by arubadot
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Recommend Dealer
No
Aug 03, 2026

Sullivan Buick GMC responded

Ms. Lubich, thank you for your review. We appreciate your patience with the process and want to assure you we are working diligently to get your vehicle back to you. To clarify, the front bumper is required to be removed in order to replace the headlamp. When we took it off we noticed it had some paint issues, which is why we sent it to the body shop to be touched up. Our team has worked hard to keep you in the loop as the repair progresses, but if you have specific feedback about the process, please feel free to reach out to us directly. Thank you again for your trust and your patience. Sincerely, The Sullivan Buick GMC Team

July 22, 2026

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Sullivan team includeing service and sales take great care of my Family and friends. . Thank you to the Sullivan group More

by protrk
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Recommend Dealer
Yes

Other Employees Tagged: Zach Ellis, Camryen Mingee, Brittany Gioielli, Jay Inman , Steven the sales rep great guy

Jul 23, 2026

Sullivan Buick GMC responded

Thank you for your kind words! We appreciate you taking the time to share your experience with us. It's wonderful to hear that our team is taking great care of your family and friends. We look forward to serving you all again in the future! Sincerely, The Sullivan Buick GMC Team

July 20, 2026

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Alex was helpful and the service was great! My car was ready as promised and the waiting area was comfortable. More

by ADBOHR
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Recommend Dealer
Yes

Other Employees Tagged: Jay Tracey

Jul 20, 2026

Sullivan Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that Alex provided you with helpful service and that you found our waiting area comfortable. It’s great to know your car was ready as promised. We appreciate your feedback and look forward to seeing you again at Sullivan Buick GMC. Sincerely, The Sullivan Buick GMC Team

July 12, 2026

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Sullivan Buick GMC had the difficult job is figuring out the electrical issue with my car. Alex Deno did a good job keeping me informed of the work performed. A vehicle rental was offered to me. The issu More

by Bill Mck
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Recommend Dealer
Yes
Jul 13, 2026

Sullivan Buick GMC responded

Thank you for sharing your experience with us, Bill! We’re glad to hear that Alex kept you informed throughout the process. We appreciate your understanding regarding the backorder situation and are happy that we could resolve the electrical issue for you. Your satisfaction is important to us, and we look forward to assisting you again at Sullivan Buick GMC. Safe travels! Sincerely, The Sullivan Buick GMC Team

July 07, 2026

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They are professional and they take care of the customers even if you don’t have an appointment. More

by GLADQUINONES
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Recommend Dealer
Yes

Other Employees Tagged: Brittany Gioielli, Dylan Braden

Jul 07, 2026

Sullivan Buick GMC responded

Thank you for your kind words, Glad! We truly appreciate your feedback and are glad to hear you had a positive experience with our team. Our staff strives to take care of our customers, whether they have an appointment or not. We look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

June 28, 2026

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I’ve never had a problem here. Honest. Experienced. No pressure. Outstanding service from Alex especially. More

by None
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Recommend Dealer
Yes
Jun 29, 2026

Sullivan Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you’ve never had a problem here. It’s great to know that Alex provided you with honest, experienced, and no-pressure service. Our team truly appreciates your kind words and looks forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

June 12, 2026

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Quick service, great service manager and great service advisor would reccomend. Will definitely return here More

by Goldenrod678
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Recommend Dealer
Yes

Other Employees Tagged: John Terpstra, Dylan Braden

Jun 12, 2026

Sullivan Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our service manager and advisor at Sullivan Buick GMC. Your recommendation means a lot to us and we look forward to welcoming you back on your next visit. Safe travels! Sincerely, The Sullivan Buick GMC Team

May 29, 2026

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Employee Rating

Quick in and out service Alex was very pleasant to work with I will return to him More

by rravery
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Recommend Dealer
Yes
May 30, 2026

Sullivan Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a quick and pleasant experience with Alex at Sullivan Buick GMC. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

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