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Sullivan Buick GMC

Ocala, FL

4.6
551 Reviews
At Sullivan Buick GMC, we believe that purchasing and servicing a vehicle should be an exceptional experience from start to finish. Built by trust and powered by community, our Ocala dealership stands as a proud pillar of the Central Florida region. Our operations are anchored to a foundational promise: delivering a transparent, client-centric automotive process centered entirely around your schedule, your preferences, and your absolute peace of mind.
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4000 SW College Rd

Ocala, FL

34474

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Showing 551 reviews

August 29, 2026

The customer service team was great and the technician was very helpful didn’t like the new system to see when things were complete on my phone More

by rickthepestman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Deno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Gioielli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Inman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Braden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2026 -

Sullivan Buick GMC responded

Thank you for your feedback, Rick! We’re glad to hear that you had a positive experience with our customer service team and found our technician helpful. Your input regarding the new system is appreciated, as improving the customer experience is always a priority. If you have any more thoughts or suggestions, feel free to reach out to us at Sullivan Buick GMC. We look forward to assisting you again! Sincerely, The Sullivan Buick GMC Team

August 28, 2026

Well, I called to get my Escolade serviced. Cadillac was too busy, so they took it to the GMC division. I needed a tire sensor rotation and anti-lock brake service. After two days, I was told t More

by ronblum12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany Gioielli
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Braden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2026 -

Sullivan Buick GMC responded

Thank you for sharing your experience with us, Ron. We understand your concerns regarding the service provided for your Escalade. It’s important to us that our customers receive thorough and satisfactory service, and we appreciate your feedback. We would like to encourage you to reach out to us directly so we can discuss your experience in more detail. Your satisfaction is important, and we want to ensure that we uphold our standards of excellence. Thank you again for your feedback. We hope to hear from you soon. Sincerely, The Sullivan Buick GMC Team

August 27, 2026

Service Department is outstanding. The person that helped me was very professional and knowledgeable plus keep me informed. Hope I have that same person for all the services I might ne More

by DON@DSMARTIN.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Deno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2026 -

Sullivan Buick GMC responded

Thank you for your wonderful review, Don! We’re thrilled to hear that our service department met your expectations and that our team member provided you with professional and knowledgeable assistance. We look forward to serving you again at Sullivan Buick GMC for all your future service needs! Your satisfaction is our priority. Sincerely, The Sullivan Buick GMC Team

August 27, 2026

I had a great experience with the service team during my oil change and tire rotation. The Alex Deno was friendly, professional, and efficient, and made the entire process easy and stress-free. My car was s More

by fischettijw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Deno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2026 -

Sullivan Buick GMC responded

Thank you for your review! We’re thrilled to hear you had a great experience with our service team during your oil change and tire rotation at Sullivan Buick GMC. It’s always our goal to provide friendly and efficient service, and we’re glad Alex made the process easy and stress-free for you. Your recommendation is appreciated, and we look forward to seeing you again for your future service needs! Sincerely, The Sullivan Buick GMC Team

August 26, 2026

They do good work, and it done on time. They communicate with you about service More

by jeremiahtoney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camryen Mingee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beach
Aug 27, 2026 -

Sullivan Buick GMC responded

Thank you for your kind words, Jeremiah! We are glad to hear that you had a positive experience with the service at Sullivan Buick GMC. Our team strives to provide timely and effective communication, and we appreciate your recognition of that. We look forward to serving you again in the future! Sincerely, The Sullivan Buick GMC Team

August 26, 2026

the people are always so nice to me. very clean. they make scheduling easy. waiting area is pleasant. I have worked with both Alejandro Deno and Jay Inman. They are both an asset to y More

by jmcintyre64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Deno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Inman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2026 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you have had such positive experiences with our team at Sullivan Buick GMC, especially with Alejandro and Jay. It’s great to know that you appreciate their thoroughness and genuine approach to service. Our team strives to maintain a clean and pleasant environment for our customers, and your feedback truly motivates us. Looking forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

August 24, 2026

This time was only the second time I used your dealership for service and I was pleased both times I was especially pleased with Alejandro keeping my inform when I called More

by HEARTBEAT1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Deno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2026 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with us at Sullivan Buick GMC, and that Alejandro was able to keep you informed during your service. We appreciate your continued trust in us and look forward to serving you again in the future! Sincerely, The Sullivan Buick GMC Team

August 24, 2026

I have been treated with A-1 service since I purchased my Canyon from Sullivan. I am in the market for a full-size truck but will wait until Sullivan finds what I am looking for. The reason is because of all More

by swimwise58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Gioielli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timi Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2026 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you’ve received A-1 service since purchasing your GMC Canyon from Sullivan. It’s great to know that Brittany and our team have made such a positive impression on you. We look forward to helping you find the perfect full-size truck when you’re ready. Please don’t hesitate to reach out when you’re ready to explore your options. Our team appreciates your trust in us! Sincerely, The Sullivan Buick GMC Team

August 22, 2026

Accommodating. Courteous. Helpful. Considerate of my needs. I look forward to returning for service after my trip to Alberta, Canada is completed. More

by paulrose1078
Recommend Dealer
Yes
Employees Worked With
Marc Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Braden and his team of advisors
Aug 23, 2026 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you found our team at Sullivan Buick GMC accommodating, courteous, helpful, and considerate of your needs. We look forward to welcoming you back for service after your trip to Alberta, Canada. Safe travels! Sincerely, The Sullivan Buick GMC Team

August 22, 2026

Always a pleasure, thanks to Dylan Braeden and his entire team! I will be back, after I pass the word around town!! More

by paulrose1078
Recommend Dealer
Yes
Employees Worked With
Marc Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Perez
Aug 23, 2026 -

Sullivan Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with Dylan, Braeden, and our team at Sullivan Buick GMC. We truly appreciate your support and can’t wait to welcome you back. Don’t hesitate to spread the word, and see you next time! Sincerely, The Sullivan Buick GMC Team