Sullivan Buick GMC

I couldn’t ask for a better experience…walked in and walked out with a truck that I wanted! The costumer service is top tier. Also everybody is very informative about each car! Would recommend 10/10. walked out with a truck that I wanted! The costumer service is top tier. Also everybody is very informative about each car! Would recommend 10/10. More

I’ve never had a problem here. Honest. Experienced. No pressure. Outstanding service from Alex especially. Honest. Experienced. No pressure. Outstanding service from Alex especially. More

Very friendly service but a little slow,almost 2 hours to change oil and rotate tires change oil and rotate tires More

Scheduled service because air conditioner did not work. The next day after I scheduled service air was working. Service checked air working fine. Since service it is still going on . It acts like it is ove The next day after I scheduled service air was working. Service checked air working fine. Since service it is still going on . It acts like it is over heating goes off. Cools off air back on. I am talking about the AC button on the dash. Pulls in outside air when goes off. More

Very Nice to work with We will stop by sometime in the near future to purchase another vehicle for my wife..... near future to purchase another vehicle for my wife..... More

Had pleasant experience dealing with Brittany. She also explained how yo reset oil schedule on dash board. Very happy with dealership and my new Envision. She also explained how yo reset oil schedule on dash board. Very happy with dealership and my new Envision. More

Great customer service. Very professional and knowledgeable. Thank you all for making this experience great. Very professional and knowledgeable. Thank you all for making this experience great. More

Princess listened to all of my concerns and what I was really looking for! The dealership was clean and efficient. really looking for! The dealership was clean and efficient. More

Quick service, great service manager and great service advisor would reccomend. Will definitely return here advisor would reccomend. Will definitely return here More

This man has a HORRIBLE attitude and treats customers with disrespect. Everyone else we have dealt with in the dealership was kind and trying their best to assist us with a very unfair situation that occ with disrespect. Everyone else we have dealt with in the dealership was kind and trying their best to assist us with a very unfair situation that occurred to my son during the buying process at this dealership. There is no way this man deserves his position as a sales manager. He was rude, would not listen to our concerns, and made inaccurate assumptions. Even one of his fellow employees, that we were fortunate enough to work with instead of this guy after, said he treats many customers like that and that employee didn’t agree with the way he treats people either. The normal manager, we had been dealing with Zach was busy with another customer. I tried to update Kent on where we were at and I didn’t even get five words in and he told me what I was saying was not true. We already established the truth. I wasn’t there for that, I was there because they were going to make it right for my son and his truck purchase. He told us a dealership doesn’t have to disclose when a vehicle has been in a major accident. He might want to get educated in his occupation because in Florida if it impacts the structure of your vehicle by law, if asked you have to reveal that information. Up to this point we have been very kind dealing with everyone, but my son, in the long run, that went $200 above his comfortable payment and put money down, is at a loss now for what transpired that day during the transaction. With that kind of stress, he’s already dealing with the last thing he needed was a sales manager, like this guy trying to say that we were lying and throw it back on us. very unprofessional. If you are going to be dealing with customers, you may want to have some patience, listen more than you talk, and save your temper for behind closed doors. I am 200% sure there are way better employees that could handle that position at GMC more effectively and efficiently than this guy. More