Sullivan Buick GMC
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The customer service team was great and the technician was very helpful didn’t like the new system to see when things were complete on my phone was very helpful didn’t like the new system to see when things were complete on my phone More
Well, I called to get my Escolade serviced. Cadillac was too busy, so they took it to the GMC division. I needed a tire sensor rotation and anti-lock brake service. After two days, I was told t Cadillac was too busy, so they took it to the GMC division. I needed a tire sensor rotation and anti-lock brake service. After two days, I was told the tires are 8 years old . After 3 days, I was told they would not change the sensors, and the anti-lock brake light would not come on. Ok, they said I need a new stabilizer bar, which I approved. In addition, they wouldn't even rotate the tires; they gave me a quote of 1900-plus for new tires. Nothing was done; 500 dollars later, I had a new Stabilizer bar. next day took the auto to Firestone they put new sensors in and rotated the tires !!!!!! More
Service Department is outstanding. The person that helped me was very professional and knowledgeable plus keep me informed. Hope I have that same person for all the services I might ne The person that helped me was very professional and knowledgeable plus keep me informed. Hope I have that same person for all the services I might need. Don Martin More
I had a great experience with the service team during my oil change and tire rotation. The Alex Deno was friendly, professional, and efficient, and made the entire process easy and stress-free. My car was s oil change and tire rotation. The Alex Deno was friendly, professional, and efficient, and made the entire process easy and stress-free. My car was serviced promptly, and everything was handled with care. I appreciate the excellent customer service and attention to detail. I would definitely recommend this technician and will be returning for future service. More
They do good work, and it done on time. They communicate with you about service They communicate with you about service More
the people are always so nice to me. very clean. they make scheduling easy. waiting area is pleasant. I have worked with both Alejandro Deno and Jay Inman. They are both an asset to y very clean. they make scheduling easy. waiting area is pleasant. I have worked with both Alejandro Deno and Jay Inman. They are both an asset to your team. They make sure to review my car history to see if there is anything else that needs to be done. When they make a recommendation, I don't feel like they are just trying to sell me on something. More
This time was only the second time I used your dealership for service and I was pleased both times I was especially pleased with Alejandro keeping my inform when I called for service and I was pleased both times I was especially pleased with Alejandro keeping my inform when I called More
I have been treated with A-1 service since I purchased my Canyon from Sullivan. I am in the market for a full-size truck but will wait until Sullivan finds what I am looking for. The reason is because of all Canyon from Sullivan. I am in the market for a full-size truck but will wait until Sullivan finds what I am looking for. The reason is because of all of the people at Sullivan especially Brittany in service. More
Accommodating. Courteous. Helpful. Considerate of my needs. I look forward to returning for service after my trip to Alberta, Canada is completed. Courteous. Helpful. Considerate of my needs. I look forward to returning for service after my trip to Alberta, Canada is completed. More
Always a pleasure, thanks to Dylan Braeden and his entire team! I will be back, after I pass the word around town!! team! I will be back, after I pass the word around town!! More


