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Sullivan Buick GMC

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.5
585 Reviews
At Sullivan Buick GMC, we believe that purchasing and servicing a vehicle should be an exceptional experience from start to finish. Built by trust and powered by community, our Ocala dealership stands as a proud pillar of the Central Florida region. Our operations are anchored to a foundational promise: delivering a transparent, client-centric automotive process centered entirely around your schedule, your preferences, and your absolute peace of mind.
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4000 SW College Rd

Ocala, FL

34474

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Showing 270 service reviews

October 29, 2026

I purchased a beautiful used 2012 Cadillac CTS-V with only 34,000 miles. The complete process was great. They were even able to offer a 3 year 36000 mile bumper to bumper warranty on the vehicle which I More

by jfunk774
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Braden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2026 -

Sullivan Buick GMC responded

Thank you for your amazing review! We’re thrilled to hear that you had a great experience purchasing your beautiful 2012 Cadillac CTS-V at Sullivan Buick GMC. It's fantastic that our service department was able to address your concerns so effectively. We appreciate your kind words for Julian, Dylan, and your salesman. Your recommendation means a lot to us! We look forward to welcoming you and your friends and family back in the future. Enjoy your Cadillac! Sincerely, The Sullivan Buick GMC Team

October 28, 2026

My front end collision system continues to give me a warning light. The dealership states that it is environmental. The issue continues. More

by lovepd.3878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Deno
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Braden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 29, 2026 -

Sullivan Buick GMC responded

Thank you for sharing your experience with us. We understand your concern regarding the front-end collision system warning light and appreciate you bringing it to our attention. At Sullivan Buick GMC, we take such matters seriously and strive to ensure our customers are satisfied. Our team encourages you to reach out to us directly so we can further assist you. Your feedback is important to us, and we’re here to help. Sincerely, The Sullivan Buick GMC Team

October 28, 2026

Fast and friendly service. Choose here since they offer Saturday service and Palm Chevrolet does not. Great experience and friendly staff. More

by witelightning29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timi Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 29, 2026 -

Sullivan Buick GMC responded

Thank you for your fantastic review! We’re thrilled to hear that you had a great experience with our fast and friendly service at Sullivan Buick GMC. We appreciate your choice to visit us, especially for our Saturday service. Our team looks forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

October 28, 2026

The staff was very polite. The service team seemed fast. I really don't appreciate being told how many words I have too type. More

by alwayzanewday
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 28, 2026 -

Sullivan Buick GMC responded

Thank you for your feedback! We’re glad to hear that you found our staff polite and our service team efficient. We appreciate your input regarding the review process and will take it into consideration. If you have any further concerns, please feel free to reach out to us at Sullivan Buick GMC. We look forward to serving you again! Sincerely, The Sullivan Buick GMC Team

October 25, 2026

Quick and easy! Booking online was nice and they were prepared to get me in and out. More

by nick6reddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Gioielli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean has been great since the purchase.
Print
Oct 25, 2026 -

Sullivan Buick GMC responded

Thank you for your wonderful review, Nick! We’re thrilled to hear that your experience at Sullivan Buick GMC was quick and easy. Our team strives to provide efficient service, and it’s great to know that we met your expectations. We look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

October 25, 2026

GMC Service Dept is top notch! Always greeted with a smile and so friendly! I own a Chevy and a GMC but will not go to the Chevy dealership for service due to rude employees in the More

by Ron & Hiedi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Deno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Gioielli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 25, 2026 -

Sullivan Buick GMC responded

Thank you for your fantastic feedback, Ron and Hiedi! We’re delighted to hear that you have such a positive experience with our service department at Sullivan Buick GMC. Our team always strives to provide friendly and welcoming service, and we're glad it shows. We appreciate your loyalty and look forward to assisting you with your Chevy and GMC vehicles in the future! Sincerely, The Sullivan Buick GMC Team

October 24, 2026

Britney it amazing and a true professional and General Motors needs to promote her. I was put at ease by Britney More

by Tommy Fisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Gioielli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
Print
Oct 25, 2026 -

Sullivan Buick GMC responded

Thank you for your feedback, Tommy! It's great to know Britney provided you with such a positive experience at Sullivan Buick GMC. We appreciate your kind words and will certainly recognize her professionalism. Looking forward to assisting you again soon! Sincerely, The Sullivan Buick GMC Team

October 24, 2026

Very good, Julian was very curtious and efficient knowledgeable. I would recommend this dealership to everyone More

by DFL.411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camryen Mingee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian
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Oct 24, 2026 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We are thrilled to hear that Julian provided you with courteous and knowledgeable service. Your recommendation means a lot to us at Sullivan Buick GMC. We look forward to seeing you again! Sincerely, The Sullivan Buick GMC Team

October 23, 2026

This is my third vehicle from Sullivan’s and I have never had a bad experience when bringing it in for service. Mark was a great help to me and explained what I was going to need. The next day I called and More

by KENBETZM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 24, 2026 -

Sullivan Buick GMC responded

Thank you for your fantastic review! We’re glad to hear that you’ve had a positive experience at Sullivan Buick GMC, especially with Mark's assistance. It’s our goal to provide top-notch service, and it's great to know that we met your expectations. We appreciate your loyalty and look forward to serving you again with your future vehicle needs! Sincerely, The Sullivan Buick GMC Team

October 21, 2026

I definitely will come back again. Mark was amazing. Alexa was great definitely come back again. More

by gambee13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Braden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 22, 2026 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that Mark and Alexa provided you with an amazing experience at Sullivan Buick GMC. We look forward to welcoming you back again soon! Sincerely, The Sullivan Buick GMC Team

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