Sullivan Buick GMC

We felt very fortunate that we were able to tell the sales lady our needs and she was up front and honest with us sales lady our needs and she was up front and honest with us More

The service manager was great. Parts did need to be ordered but we were given a timeline for repair. Parts did need to be ordered but we were given a timeline for repair. More

We had a very smooth transaction, a fair, trade-in and attentive salesman Brandon Large, Steven Jones, and finance Anthony Singh. We were introduced to Buick in Ocala when we purchased a car for our son f attentive salesman Brandon Large, Steven Jones, and finance Anthony Singh. We were introduced to Buick in Ocala when we purchased a car for our son four months ago and we came back to look at another vehicle when we came in for servicing for our son‘s car. We are very happy with our deal, very happy with our payment very happy with our trade-in and we would recommend and come back to Sullivan Buick GMC More

We came into service at 7:30 am after being hit from behind by a semi truck. Had to put the spare tire on the night before and had damage with trim hanging loose. He got the tire replaced with a behind by a semi truck. Had to put the spare tire on the night before and had damage with trim hanging loose. He got the tire replaced with an exact match and trim secured in one hour. So we could continue our 2300 mile journey to Phenoix, Az. Excellent, very pleased. More

Brittany was amazing and very instrumental along with the service manager who assisted in my warranty items on my truck. Thank you all. service manager who assisted in my warranty items on my truck. Thank you all. More

Staff was very courteous and helpful because I had my 5 yrs old granddaughter with me who was being very active. yrs old granddaughter with me who was being very active. More

We were very pleased with repaired on air bag and put a new air bag. new air bag. More

Every time I've been there, it is a pleasure. Everyone is very nice and pleasant making the time spent successful. Devin has been great settling up the service needed ahead of time and followi Everyone is very nice and pleasant making the time spent successful. Devin has been great settling up the service needed ahead of time and following thru with necessary personnel, etc. More

I came in around 11am on a Monday. There were no vehicles waiting to be checked in for service, but the service writer was still obviously upset that I came in without an appointment. There were no vehicles waiting to be checked in for service, but the service writer was still obviously upset that I came in without an appointment. I informed him that I called the week before and was told an appointment wasn't required but I'd have to wait. I told the service writer I didn't mind waiting. But he was still upset and wanted to know the person's exact name that told me no appointment was required. I didn't remember who I talked to the week before, it would be crazy to remember someone's name that mentioned it one time during a 1 minute phone call a week ago. The service writer told me I'd have to wait 2 and a half hours. I said no problem. My truck was finished in 1 hour. When I returned, the service department still had zero vehicles waiting. And I was the only customer in their office. It was a very slow day. No reason to be upset when you get a walk in. I've done service writing myself. It's not that difficult, especially on a slow day. Curiously, i called again and again i was told you do offer walk in service for oil changes. So..... Giving a customer attitude about walking in, when you offer walk in service, is unacceptable to say the least. More

My experience with the dealership was very warm I had no problems at all in getting a car while my car was in the shop. problems at all in getting a car while my car was in the shop. More