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Sullivan Buick GMC - Service Center

Ocala, FL

4.2
154 Reviews
Call Service Center (352) 433-0935

154 Reviews of Sullivan Buick GMC - Service Center

Sort by
July 11, 2025

They were able to diagnose the electrical problem, but once they found it they fixed it quickly. More

by MILLIEHARTNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Deno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Braden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Small
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2025 -

Sullivan Buick GMC responded

Thank you for your kind words, Millie! We're glad to hear that we were able to diagnose and fix the electrical problem quickly for you. At Sullivan Buick GMC, our team strives to provide efficient and effective service for all our customers. We look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

July 09, 2025

I had a 0830 appointment, I showed up at 0845 a grumpy guy told me wait until ( can’t remember the name) this guy shows up. On of the staff interceded got me checked in the Yukon was taken back for servi More

by clcampbell01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Gioielli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2025 -

Sullivan Buick GMC responded

Thank you for your feedback! We're glad to hear you had a positive experience with your Yukon service at Sullivan Buick GMC [Ocala, FL]. We appreciate your patience and are pleased that our team was able to assist you efficiently. Your support means a lot to us, and we look forward to serving you again in the future! Sincerely, The Sullivan Buick GMC Team

July 09, 2025

No comment. I don't do surveys to promote companies good or bad. Thank you More

by andrewslynn69
Recommend Dealer
Yes
Employees Worked With
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
KENNY HUNTER
4.0
This rating includes all reviews, with more weight given to recent reviews.
ANTHONY SINGH
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2025 -

Sullivan Buick GMC responded

Thank you for your feedback! We appreciate you taking the time to leave a review for Sullivan Buick GMC [Ocala, FL]. If you have any specific concerns you wish to share, please feel free to reach out to us directly. We look forward to assisting you in the future! Sincerely, The Sullivan Buick GMC Team

July 04, 2025

Great service she was very nice and efficient repair was faster than originally thought it would. More

by BEEPMERCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Gioielli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2025 -

Sullivan Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you experienced great service and that our team was nice and efficient. It's always our goal to complete repairs faster than expected at Sullivan Buick GMC [Ocala, FL]. We look forward to seeing you again! Sincerely, The Sullivan Buick GMC Team

July 04, 2025

Alex was incredibly helpful in helping me deal with my mother’s car issue long distance. A++! More

by MND9807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Deno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2025 -

Sullivan Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that our team at Sullivan Buick GMC [Ocala, FL] was able to assist you with your mother’s car issue. Your satisfaction means a lot to us. We look forward to helping you again in the future! Sincerely, The Sullivan Buick GMC Team

July 02, 2025

They were able to get my truck fixed and back to me the same day with communication throughout the day. More

by jjkrazykustoms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antoinette Tipton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2025 -

Sullivan Buick GMC responded

Thank you for your kind words! We're glad to hear that we were able to get your truck fixed and returned to you on the same day. At Sullivan Buick GMC [Ocala, FL], we always strive to maintain clear communication and provide prompt service. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

July 02, 2025

The service department is very professional. Craig was nice and helpful. I have been coming here for years. I have purchased 3 cars from Sullivan More

by al-mart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PRINCESS MERCEDES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Small
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2025 -

Sullivan Buick GMC responded

Thank you for your wonderful review! It's fantastic to hear that you've had consistently positive experiences at Sullivan Buick GMC [Ocala, FL] and appreciate your loyalty over the years. We're also glad to know that Craig was able to assist you effectively. We look forward to serving you again for your future vehicle needs! Sincerely, The Sullivan Buick GMC Team

June 24, 2025

Better communication between customer. and Service personnel. Now I have to take the car back for service. Plus all the extra arrangements that needs to be made. More

by ALEXLAMOUR91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, very polite and professional.
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Jun 25, 2025 -

Sullivan Buick GMC responded

Thank you for your feedback, Alex. We appreciate your comments regarding communication at Sullivan Buick GMC. We understand that effective communication is key to a smooth service experience, and we value your input as we strive to improve our processes. If you would like to discuss your experience further, please feel free to reach out to us directly. We look forward to assisting you again! Sincerely, The Sullivan Buick GMC Team

June 22, 2025

The service was friendly, courteous, informative, and efficient. I would recommend Sullivan Buick service to anyone who asks. Excellent service!! More

by THESMARTHOUSEPROJECT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRANDON LARGE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

Sullivan Buick GMC responded

Thank you so much for your wonderful review! We are thrilled to hear that you had a friendly and efficient experience at Sullivan Buick GMC [Ocala, FL]. Your recommendations mean a lot to us! We look forward to welcoming you back for any future service needs. Sincerely, The Sullivan Buick GMC Team

June 20, 2025

Great service and they kept me informed about what they were doing. They finished quicker than I expected. More

by jimmy.pullings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ZACH ELLIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2025 -

Sullivan Buick GMC responded

Thank you for your feedback, Jimmy! We're happy to know you had a great experience with us at Sullivan Buick GMC [Ocala, FL]. Keeping our customers informed and providing quick service are top priorities for us. We appreciate your feedback and look forward to serving you again on your next visit. Sincerely, The Sullivan Buick GMC Team

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