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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.7
1,128 Reviews
At Sullivan Cadillac, we bring the exact standard of Cadillac excellence directly to Marion County. Built by trust and powered by community, our dealership is a foundational pillar of Central Florida and a premier destination within the Sullivan Automotive Group. We operate on a simple promise: delivering an elite, client-centric luxury experience centered around your time, your preferences, and your absolute peace of mind.
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4040 SW College Rd

Ocala, FL

34474

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Showing 1,128 reviews

July 28, 2026

Another great experience and great results with my service. I enjoyed the quality of my appointment and will visit again More

by cinnaminari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that you had another great experience with your service at Sullivan Cadillac. Your satisfaction is our priority, and we look forward to welcoming you back for your next appointment. We appreciate your support! Sincerely, The Sullivan Cadillac Team

July 27, 2026

Fast, knowledgeable, courteous service Fast, knowledgeable, courteous service, they are friendly and the service department gets the job done right. More

by RDKINGCLASS
Recommend Dealer
Yes
Employees Worked With
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sandiford
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Jul 28, 2026 -

Sullivan Cadillac responded

Grateful for you sharing this lovely experience with us! We appreciate your kind words about our fast, knowledgeable, and courteous service at Sullivan Cadillac. It's great to hear that our team made your experience a positive one. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

July 27, 2026

Prompt and courteous service. Accommodating with my down time while car is being serviced. Appreciate Rich Gruber always making certain things are run smoothly for the customer More

by JFINKECONSULTING
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2026 -

Sullivan Cadillac responded

Thank you for making our day with your review! We truly appreciate your feedback and are delighted to hear that you received prompt and courteous service at Sullivan Cadillac. Rich is indeed a valuable member of our team, and we're glad he ensured a smooth experience for you. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

July 27, 2026

Very satisfied with Erik and the Cadillac It was a pleasure to work with Erik Garcia More

by KDLOCK2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2026 -

Sullivan Cadillac responded

Thank you for your review! It's great to hear you had a positive experience working with Erik at Sullivan Cadillac. Your satisfaction is our priority, and we appreciate you taking the time to share your feedback. We look forward to serving you again! Sincerely, The Sullivan Cadillac Team

July 26, 2026

Dealer replaced 4 tires in December, but bumpy & noisy with uneven air pressure. At this visit, tires were rotated & aligned, air pressure increased & an alignment printout showed improvement. I’m used to More

by landshirley
Recommend Dealer
Yes
Employees Worked With
Julian Arced
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Jul 26, 2026 -

Sullivan Cadillac responded

Thank you for sharing your experience with us, Shirley. We appreciate you bringing the tire concerns to our attention following your recent visits. A smooth, quiet ride is an important part of the Cadillac experience, so it's encouraging to hear the alignment and tire rotation made a noticeable difference. If the issue hasn't been fully resolved, please don't hesitate to contact us directly at Sullivan Cadillac. Our team would be happy to continue working with you to achieve the ride quality you expect. Thank you for choosing Sullivan Cadillac. Sincerely, The Sullivan Cadillac Team

July 24, 2026

Absolutely the best dealership experience I've ever had. They are extremely helpful and understanding. They work as a complete team and they believe in the product heavily. Fantastic experience. Highly reco More

by Fordman55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review! We are thrilled to hear that you had the best dealership experience ever. Our team takes pride in being helpful and working together to ensure our customers are satisfied. We truly appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

July 24, 2026

This is a very professional group! I will tell all my friends and family to visit Sullivan! More

by CHADCORDWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful feedback, Chad! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with our team at Sullivan Cadillac. We look forward to welcoming you and your friends and family in the future! Sincerely, The Sullivan Cadillac Team

July 23, 2026

One if not the best dealership in the state of Florida. Always treated like a person. Never high pressure sales and stand behind their products More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review, Dan! We’re glad to hear that you had such a positive experience at Sullivan Cadillac. It’s our goal to treat every customer with respect and ensure a pressure-free environment. We appreciate your support and look forward to welcoming you back in the future! Sincerely, The Sullivan Cadillac Team

July 20, 2026

Had an appointment at 730 and wasn't completed until 1030. Only needed an oil change but they did some 60k stuff too. Nobody mentioned that would take more time More

by matthew.waggoner
Recommend Dealer
Yes
Employees Worked With
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sandiford
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Jul 21, 2026 -

Sullivan Cadillac responded

Thank you for sharing your experience, Matthew. We understand the importance of knowing what to expect during a scheduled service visit, especially when additional maintenance is included. Your feedback regarding the extended wait time and the communication about the additional service helps the team at Sullivan Cadillac review your concerns. Please contact us directly so we can discuss your visit further. We are committed to providing clear information about recommended services and helping customers have a smoother service experience. Sincerely, The Sullivan Cadillac Team

July 19, 2026

The part needed was out of stock, so it took a bit for it to come in, not their fault. Once it did my service appointment went smoothly, they were even able to take my SUV in early! Great job! More

by bajger
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review! We appreciate your understanding regarding the part's availability and are glad your service appointment went smoothly. It's great to know that we could accommodate your SUV early. We look forward to serving you again at Sullivan Cadillac! Sincerely, The Sullivan Cadillac Team

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