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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
1,063 Reviews
At Sullivan Cadillac, we bring the exact standard of Cadillac excellence directly to Marion County. Built by trust and powered by community, our dealership is a foundational pillar of Central Florida and a premier destination within the Sullivan Automotive Group. We operate on a simple promise: delivering an elite, client-centric luxury experience centered around your time, your preferences, and your absolute peace of mind.
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4040 SW College Rd

Ocala, FL

34474

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Showing 1,063 reviews

May 22, 2026

Polite and professional explanations provided were informative. Appreciate the attention to details and time taken to assure.we understood. More

by RONN.HOME
Workmanship
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timmy Phillops
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May 23, 2026 -

Sullivan Cadillac responded

Thank you for your kind words, Ronn! We’re thrilled to hear that you found our explanations informative and that our team took the time to ensure you fully understood everything. At Sullivan Cadillac, we strive for attention to detail and appreciate your recognition of our efforts. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

May 22, 2026

He did a great job explaining everything that they had to do the mechanic did a great job. My only problem is your garage is too expensive charges enormous amount of money to get your car repaired as to say More

by RKELLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2026 -

Sullivan Cadillac responded

Thank you for your feedback. We’re glad to hear that our mechanic did a great job explaining everything thoroughly. We appreciate your concerns regarding pricing and understand that repair costs can be a consideration. If you’d like to discuss this further or explore options, please feel free to reach out to us directly at Sullivan Cadillac. We value your input and hope to have the chance to serve you again in the future. Sincerely, The Sullivan Cadillac Team

May 10, 2026

Tim delivered us an excellent performance and service. I tried others before but no comparison More

by manganancy2017
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
N/A
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May 10, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that Tim provided you with excellent performance and service at Sullivan Cadillac. We appreciate your feedback and are glad you found us to be the best. Our team looks forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

May 09, 2026

Friendly, professional and very competitive. . Was looking for a specific model that needed to be ordered. I was kept updated right up to delivery. Closing paperwork was completed in a timely More

by richcole1720
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2026 -

Sullivan Cadillac responded

Thank you for your review, Rich! We're glad you had a friendly and professional experience while ordering your specific model at Sullivan Cadillac. It's great to know you felt well-informed throughout the process and that the closing paperwork was handled efficiently. We appreciate your feedback and hope to see you again soon! Sincerely, The Sullivan Cadillac Team

May 08, 2026

Hailey and Enoch exceeded my expectations. They got me the car I wanted and were able to lower my monthly payment. 10/10 would recommend shopping at Sullivan Cadillac. More

by sotoy003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hailey Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2026 -

Sullivan Cadillac responded

Thank you so much for your review! We're happy to hear that Hailey and Enoch exceeded your expectations and helped you find the perfect car while lowering your monthly payment. Your recommendation means a lot to us at Sullivan Cadillac. We look forward to serving you again! Sincerely, The Sullivan Cadillac Team

May 08, 2026

Very courteous and prompt when I first called up to schedule an appointment and then when I showed up on the 1st to have a car serviced.. More

by jj6941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review! It's fantastic to hear that you experienced courteous and prompt service at Sullivan Cadillac. We strive to provide excellent service, and your feedback reinforces our commitment. Our team looks forward to seeing you again for your next appointment! Sincerely, The Sullivan Cadillac Team

May 01, 2026

All went well, easy and efficient. Shelby and John were attentive and awesome to work with. More

by rickwsacco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Moscorelli
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May 01, 2026 -

Sullivan Cadillac responded

Thank you for your amazing review, Rick! We’re thrilled to hear that your experience at Sullivan Cadillac was easy and efficient, and that Shelby and John made a positive impact. Your kind words are appreciated, and we hope to see you again soon! Sincerely, The Sullivan Cadillac Team

April 30, 2026

Everything went fine with the salesman. I agree to pay sticker price for the car. I specified do not add anything to the car. Upon going over all the fine print in the paperwork found out t More

by gmuttick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enoch Mikell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2026 -

Sullivan Cadillac responded

Thank you for sharing your experience with us. We appreciate your feedback and understand your concerns regarding the additional charges for the GPS tracking device. Our team strives for transparency in our transactions at Sullivan Cadillac. We encourage you to contact us directly so we can discuss your concerns further. Your satisfaction is important to us, and we value the opportunity to improve. Thank you for bringing this to our attention. Sincerely, The Sullivan Cadillac Team

May 08, 2026 -

gmuttick responded

The dealer, resolved the additional charges, therefore I will update my review.

May 11, 2026 -

Sullivan Cadillac responded

Thank you for updating your review and for allowing Sullivan Cadillac to address your concerns. We’re glad our team was able to resolve the additional charges to your satisfaction. Your feedback is greatly appreciated, and we look forward to serving you again in the future. Sincerely, The Sullivan Cadillac Team

April 29, 2026

My experiences with Sullivan Cadillac for my last 3 Cadillac purchases has been very easy. Stephanie is my service writter, she is Always pleasant and informative. Thanks for Your excellent service More

by pjrimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review, Pauletta! We’re glad to hear that your experiences with Sullivan Cadillac have been easy and enjoyable throughout your last three Cadillac purchases. It’s great to know that Stephanie has been a pleasant and informative service writer for you. We truly appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

April 28, 2026

Joey was awesome. Car was ready to go and paperwork was done. In and out in no time More

by tommy.quinlan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2026 -

Sullivan Cadillac responded

Thank you for your fantastic review, Tommy! We're thrilled to hear that you had a great experience at Sullivan Cadillac and that Joey provided you with excellent service. We pride ourselves on making the car buying process smooth and efficient and look forward to seeing you again! Sincerely, The Sullivan Cadillac Team

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