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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.7
1,087 Reviews
At Sullivan Cadillac, we bring the exact standard of Cadillac excellence directly to Marion County. Built by trust and powered by community, our dealership is a foundational pillar of Central Florida and a premier destination within the Sullivan Automotive Group. We operate on a simple promise: delivering an elite, client-centric luxury experience centered around your time, your preferences, and your absolute peace of mind.
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4040 SW College Rd

Ocala, FL

34474

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Showing 1,087 reviews

February 16, 2026

Well trained professional staff. Outstanding service.A big shout out to James Betancourt this is the second vehicle he sold me. More

by bernard_gray2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2026 -

Sullivan Cadillac responded

Thank you for your kind words, Bernard! We greatly appreciate your feedback and are thrilled to hear about your positive experience at Sullivan Cadillac. A big shout-out to James for his excellent service! We look forward to assisting you again in the future. Enjoy your new vehicle! Sincerely, The Sullivan Cadillac Team

February 13, 2026

Friendly and knowledgeable, lots of choices on vehicles, Still need more time before a definite answer.. More

by Reggie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Enoch Mikell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Reynolds
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2026 -

Sullivan Cadillac responded

Thank you for your feedback! We're glad to hear you found our team at Sullivan Cadillac friendly and knowledgeable, and that you appreciated our wide selection of vehicles. We understand that making a decision takes time, and we're here to assist you whenever you're ready. Please feel free to reach out if you have any questions or need further assistance. We look forward to seeing you again! Sincerely, The Sullivan Cadillac Team

February 10, 2026

Everyone thinks they could get a better deal, but how a customer is treated is worth more than saving a couple of bucks. Chris and the rest of the gang treated me with respect and I appreciated that. Thank More

by BLAMENT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fredericks
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Feb 10, 2026 -

Sullivan Cadillac responded

Thank you for your review! We appreciate your kind words about Chris and our team at Sullivan Cadillac. It’s great to hear that you felt respected during your experience with us. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

February 08, 2026

Found a vehicle my wife was interested in and Joey made it happen. Couldn't be happier with the transaction. Joey was very knowledgeable and made this a smooth transaction from start to finish. Thanks Joey More

by Deuce6597
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2026 -

Sullivan Cadillac responded

Thank you for the wonderful review! We’re glad to hear that you and your wife found the vehicle you were interested in and that Joey provided such a great experience. At Sullivan Cadillac, smooth transactions are a top priority, and it’s fantastic to know that came through for you. Your business is truly appreciated, and we look forward to seeing you again! Sincerely, The Sullivan Cadillac Team

February 07, 2026

John was very professional and helpful. Also very kind and patient. I am from out of town, so it was great to find the dealership and John. More

by PLROBERTSON18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with John at Sullivan Cadillac. We appreciate your kind words and are glad we could assist you, especially being from out of town. We look forward to seeing you again in the future! Sincerely, The Sullivan Cadillac Team

February 07, 2026

Excellent customer service. My service consultant Stephanie Adaro , exemplified the value of service that separates mediocre from excellent customer service. More

by STJO04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear that Stephanie provided you with excellent customer service. At Sullivan Cadillac, we strive to deliver exceptional experiences, and it’s great to know that our team is making a positive impact. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

February 07, 2026

Joey was wonderful to work with! He went above and beyond to make us as a customer happy!! More

by lanajfowler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2026 -

Sullivan Cadillac responded

Thank you for your kind words! We're thrilled to hear that Joey provided you with such wonderful service. At Sullivan Cadillac, we always strive to go above and beyond for our customers. We appreciate your feedback and look forward to seeing you again! Sincerely, The Sullivan Cadillac Team

February 07, 2026

Courteous and professional. Appointment time was honored, services requested performed in a timely manner. Car returned cleaned. More

by shicrawford13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful feedback! We are happy to hear that you experienced courteous and professional service during your visit to Sullivan Cadillac. It's great to know that your appointment time was honored and that your car was returned cleaned and in a timely manner. We appreciate your support and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

February 04, 2026

Went in for an oil change and they addressed my recall and were efficient and quick! More

by sheriff465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that you had a quick and efficient experience at Sullivan Cadillac while getting your oil change and recall addressed. We appreciate your feedback and look forward to seeing you again for your future service needs! Sincerely, The Sullivan Cadillac Team

February 04, 2026

Everyone was great! My vehicle was completed on time and correctly. Can not ask for anything more! More

by LDelgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2026 -

Sullivan Cadillac responded

Thank you for your review! We’re glad to hear you had a great experience with us at Sullivan Cadillac and that your vehicle was completed on time and to your satisfaction. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

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