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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.7
1,186 Reviews
At Sullivan Cadillac, we bring the exact standard of Cadillac excellence directly to Marion County. Built by trust and powered by community, our dealership is a foundational pillar of Central Florida and a premier destination within the Sullivan Automotive Group. We operate on a simple promise: delivering an elite, client-centric luxury experience centered around your time, your preferences, and your absolute peace of mind.
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4040 SW College Rd

Ocala, FL

34474

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Showing 1,186 reviews

August 24, 2026

John was so accommodating and helpful! My husband and I had a great experience! Thank you! More

by jennifer.b.holtzclaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
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Aug 25, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review, Jennifer! We’re thrilled to hear that you and your husband had a great experience at Sullivan Cadillac and that John was able to assist you. We appreciate your feedback and look forward to welcoming you back again soon! Sincerely, The Sullivan Cadillac Team

August 24, 2026

Had my 2025 CT5 in for general service. As soon as I drove in, I was greeted by an attendant and promptly directed to Stephanie, my service advisor. Stephanie was very efficient, completi More

by Bill Mck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review, Bill! We are thrilled to hear that you had such a positive experience with your 2025 Cadillac CT5 service and that Stephanie took great care of you. Your satisfaction is our priority, and we appreciate you choosing Sullivan Cadillac. We look forward to seeing you again for your future service needs! Sincerely, The Sullivan Cadillac Team

August 24, 2026

Great customer service and greet you with a smile - thank you fir making our experience smooth More

by AVINAWILLIAM9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review, Avina! We’re thrilled to hear that you had a smooth experience with our team at Sullivan Cadillac. Our goal is to provide excellent customer service with a smile, and it’s great to know we achieved that for you. We look forward to welcoming you back next time! Sincerely, The Sullivan Cadillac Team

August 23, 2026

Hector and Joey made the process great and the fact that we did most of the work by phone and the internet made the buying experience easy. More

by cdadams.mgmt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2026 -

Sullivan Cadillac responded

Thank you for your kind words! We’re thrilled to hear that Hector and Joey made your buying experience smooth and easy. At Sullivan Cadillac, we strive to provide excellent service, and it's great to know that our online process met your needs. We look forward to seeing you again! Sincerely, The Sullivan Cadillac Team

August 22, 2026

Sales, finance and service was all excellent @ Sullivan Cadilla. This my 2nd purchase with them. More

by Ms. Brown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stravensky Raymond
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Aug 23, 2026 -

Sullivan Cadillac responded

Thank you so much for your wonderful review, Ms. Brown! We're delighted to hear that your experiences with our sales, finance, and service teams at Sullivan Cadillac have been excellent. Your loyalty means the world to us, and we are truly grateful for your continued trust in choosing us for your purchases. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

August 22, 2026

Robert Thomas was a tremendous help in making the process go through smoothly as well as the Finance department getting us over the goal line. More

by mshaarman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 23, 2026 -

Sullivan Cadillac responded

Thank you for your kind words! We’re thrilled to hear that Robert and our Finance department were able to assist you in a smooth process. We appreciate your feedback and hope to see you again at Sullivan Cadillac! Sincerely, The Sullivan Cadillac Team

August 21, 2026

Very satisfied with the dealership in general. Easy access on a busy corner street business, helpful, professional, yet caring sales staff. Service Center was also proactive in assisting me with a More

by DBROWN1193
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fredericks
Print
Aug 21, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with us at Sullivan Cadillac. It’s our priority to provide helpful and professional service, and we’re glad our sales staff and Service Center could assist you, especially during the hot weather. Our team appreciates your feedback and looks forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

August 20, 2026

I walked in and John took care of my and explained what needed to be done. It was done in a timely manner! More

by BYOUNG80
Recommend Dealer
Yes
Employees Worked With
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sandiford
Print
Aug 21, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that John took care of you and explained what needed to be done promptly. At Sullivan Cadillac, we strive to ensure our customers have a great experience. We hope to see you again soon! Sincerely, The Sullivan Cadillac Team

August 20, 2026

I think my experience was a pleasant and professional. John kept me informed as to what was happening with my vehicle. More

by BYOUNG80
Recommend Dealer
Yes
Employees Worked With
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sandiford
Print
Aug 21, 2026 -

Sullivan Cadillac responded

Thank you for your kind words! We are delighted to hear that you had a pleasant experience at Sullivan Cadillac and that John kept you informed about what was happening with your vehicle. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

August 20, 2026

They were on time and respected the cleanliness in f my car. Very professional employees. More

by BORNTOSHOPGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 20, 2026 -

Sullivan Cadillac responded

Thank you for your kind words! We appreciate your feedback about our professionalism and commitment to taking care of your vehicle at Sullivan Cadillac. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

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