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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.7
1,086 Reviews
At Sullivan Cadillac, we bring the exact standard of Cadillac excellence directly to Marion County. Built by trust and powered by community, our dealership is a foundational pillar of Central Florida and a premier destination within the Sullivan Automotive Group. We operate on a simple promise: delivering an elite, client-centric luxury experience centered around your time, your preferences, and your absolute peace of mind.
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4040 SW College Rd

Ocala, FL

34474

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Showing 1,086 reviews

May 29, 2026

Great service, but very expensive for labor! !! Nothing more to say. OK, great service, but expensive labor prices!! More

by laxtonsupdate
Recommend Dealer
Yes
Employees Worked With
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sandiford
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May 30, 2026 -

Sullivan Cadillac responded

Thank you for your feedback! We appreciate your kind words about the service at Sullivan Cadillac. We understand that labor costs can be a concern, and we strive to provide quality service while maintaining competitive pricing. If you have any further questions or would like to discuss this matter, please feel free to reach out to us. We hope to see you again soon! Sincerely, The Sullivan Cadillac Team

May 29, 2026

I have always received excellent service and genuine care for my vehicle at Sullivan Cadillac. Edwin is attentive and always keeps me apprised of all the necessary needs for my vehicle. More

by djanice12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review, Janice! We are thrilled to hear that you have consistently received excellent service and genuine care at Sullivan Cadillac. It's great to know that Edwin has been attentive and keeps you informed about your vehicle's needs. We appreciate your kind words and look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

May 28, 2026

Tim was awesome. He listened to what we wanted . Have us some good choices OK, He didn’t pressure us. It gave us the positive reasons to purchase our new Cadillac More

by apexarena7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear that Tim provided you with such a positive experience at Sullivan Cadillac. It’s great to know that he listened to your needs and made the purchasing process smooth for you. We’re delighted that you love your new Cadillac! Looking forward to seeing you again and hope you enjoy every drive. Sincerely, The Sullivan Cadillac Team

May 22, 2026

Polite and professional explanations provided were informative. Appreciate the attention to details and time taken to assure.we understood. More

by RONN.HOME
Workmanship
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timmy Phillops
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May 23, 2026 -

Sullivan Cadillac responded

Thank you for your kind words, Ronn! We’re thrilled to hear that you found our explanations informative and that our team took the time to ensure you fully understood everything. At Sullivan Cadillac, we strive for attention to detail and appreciate your recognition of our efforts. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

May 22, 2026

He did a great job explaining everything that they had to do the mechanic did a great job. My only problem is your garage is too expensive charges enormous amount of money to get your car repaired as to say More

by RKELLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2026 -

Sullivan Cadillac responded

Thank you for your feedback. We’re glad to hear that our mechanic did a great job explaining everything thoroughly. We appreciate your concerns regarding pricing and understand that repair costs can be a consideration. If you’d like to discuss this further or explore options, please feel free to reach out to us directly at Sullivan Cadillac. We value your input and hope to have the chance to serve you again in the future. Sincerely, The Sullivan Cadillac Team

May 10, 2026

Tim delivered us an excellent performance and service. I tried others before but no comparison More

by manganancy2017
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
N/A
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May 10, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that Tim provided you with excellent performance and service at Sullivan Cadillac. We appreciate your feedback and are glad you found us to be the best. Our team looks forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

May 09, 2026

Friendly, professional and very competitive. . Was looking for a specific model that needed to be ordered. I was kept updated right up to delivery. Closing paperwork was completed in a timely More

by richcole1720
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2026 -

Sullivan Cadillac responded

Thank you for your review, Rich! We're glad you had a friendly and professional experience while ordering your specific model at Sullivan Cadillac. It's great to know you felt well-informed throughout the process and that the closing paperwork was handled efficiently. We appreciate your feedback and hope to see you again soon! Sincerely, The Sullivan Cadillac Team

May 08, 2026

Hailey and Enoch exceeded my expectations. They got me the car I wanted and were able to lower my monthly payment. 10/10 would recommend shopping at Sullivan Cadillac. More

by sotoy003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hailey Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2026 -

Sullivan Cadillac responded

Thank you so much for your review! We're happy to hear that Hailey and Enoch exceeded your expectations and helped you find the perfect car while lowering your monthly payment. Your recommendation means a lot to us at Sullivan Cadillac. We look forward to serving you again! Sincerely, The Sullivan Cadillac Team

May 08, 2026

Very courteous and prompt when I first called up to schedule an appointment and then when I showed up on the 1st to have a car serviced.. More

by jj6941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review! It's fantastic to hear that you experienced courteous and prompt service at Sullivan Cadillac. We strive to provide excellent service, and your feedback reinforces our commitment. Our team looks forward to seeing you again for your next appointment! Sincerely, The Sullivan Cadillac Team

May 01, 2026

All went well, easy and efficient. Shelby and John were attentive and awesome to work with. More

by rickwsacco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Moscorelli
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May 01, 2026 -

Sullivan Cadillac responded

Thank you for your amazing review, Rick! We’re thrilled to hear that your experience at Sullivan Cadillac was easy and efficient, and that Shelby and John made a positive impact. Your kind words are appreciated, and we hope to see you again soon! Sincerely, The Sullivan Cadillac Team

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