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Sullivan Cadillac

Ocala, FL

4.6
750 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 750 reviews

March 25, 2024

**Title: Driving Pleasure Redefined: My Experience with buying a new car** I recently made an exhilarating addition to my life by purchasing the 2024 XT5, and I couldn't be more thrilled to share my exp More

by kensdeli005
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Sullivan Cadillac responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Sullivan Cadillac Team

March 24, 2024

Jared made my buying process as easy and smooth as possible, had all my paperwork ready when I walked in. Walked me through the car options and I was on my way in about 30 minutes! More

by Imran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Sullivan Cadillac responded

Your kind words mean a lot to us, Imran. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Sullivan Cadillac Team

March 22, 2024

Our sales person Jared was knowledgeable and professional. Our transaction was efficient and without any of the nonsense often encountered at car dealerships. As we are “car” people this is very More

by fishermanscove
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Sullivan Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Sullivan Cadillac Team

March 22, 2024

Another great service appointment at Sullivan Cadillac. Edwin greeted us and very efficiently process our service order double checking what exactly we were having done. The service was finished in a reas More

by repete8850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Sullivan Cadillac responded

We are glad to hear you enjoyed your recent visit to our service department. At Sullivan Cadillac we believe clean cars make happy customers and are pleased to hear you appreciated your car wash! Sincerely, The Sullivan Cadillac Team

March 20, 2024

Took delivery of new XT4. No driver assist features worked. Have been back for 2 appointments in 1.5 months. Driver assist worked for a few miles and quit. Now scheduled f More

by BDOTSON30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Sullivan Cadillac responded

We take your feedback seriously and would appreciate the opportunity to discuss your experience at our Service Center. Please contact us at your earliest convenience. We look forward to speaking with you. Sincerely, The Sullivan Cadillac Team

March 18, 2024

I’m just used to going to the dealership I’m familiar with in Jacksonville & Atlanta my gut tells me that my car was getting better service. More

by henderstimmothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure no person exactly.
Mar 20, 2024 -

Sullivan Cadillac responded

Thank you for reaching out to us. Please contact us to further discuss your experience so we may continue to grow as a dealership and continue to provide excellent customer service. Sincerely, The Sullivan Cadillac Team

March 17, 2024

Bob our salesman was outstanding. He was very knowledgeable about all the vehicles. He is a great asset to your dealership. More

by cynklesz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob S
Mar 19, 2024 -

Sullivan Cadillac responded

Hi, and thank you for this great review! We're happy to hear that Bob took care of you! They are a great asset and we appreciate all that they do. Sincerely, The Sullivan Cadillac Team

March 16, 2024

I was so impressed with the organization of your service department. Jeff greeted me upon my arrival. He listened to what I said I was experiencing with the car and had my car in the shop within minutes. My More

by STEVENHOLLY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff in the Service Department
Mar 19, 2024 -

Sullivan Cadillac responded

We appreciate your input, Steven. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Sullivan Cadillac Team

March 15, 2024

Jake is an extremely plesant and knowledgable young man. We came in a couple of times over a period of about 4 months. He was always patient to our questions and found the answers. When the time was right, More

by KENTHUESER
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Jordan
Mar 18, 2024 -

Sullivan Cadillac responded

Thank you for your review, Kent. We're glad to hear that you found the process of buying your vehicle from us to be enjoyable. We look forward to working with you again! Sincerely, The Sullivan Cadillac Team

March 14, 2024

From start to finish this was a pleasure. Jake was very informative, personable, and quick to respond. The financial officer was on point with all my concerns. Would definitely do business he More

by GOGOLF2DAY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Jordan
Mar 15, 2024 -

Sullivan Cadillac responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Sullivan Cadillac Team

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