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Sullivan Cadillac

Ocala, FL

4.6
753 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 753 reviews

February 11, 2024

Our salesman Ronnie was a pleasure to deal with. Straight forward no hidden or unwanted charges. Everyone in this dealership was extremely nice! More

by lgirago
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Jordan
Feb 13, 2024 -

Sullivan Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sullivan Cadillac Team

February 09, 2024

I brought my car in to have the tires changed. Apparently the last time they were changed the technician found a nail in the sidewall of one of the tires. Supposedly he marked the tire and told th More

by PETER82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Feb 12, 2024 -

Sullivan Cadillac responded

Thank you for your feedback, Peter. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, The Sullivan Cadillac Team

February 08, 2024

Always helpful and pleasant to work with. Clean restrooms and waiting area. Thanks for washing and vacuuming my car every visit. More

by SHONEAL322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Betancourt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Sullivan Cadillac responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Sullivan Cadillac special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. We are glad to hear that you were pleased with your visit. We would love to work with you again in the future. Sincerely, The Sullivan Cadillac Team

February 06, 2024

Was good. Took my car right in and did my maintenance service as well as my new tire But best of all everyone was friendly and Matt was helpful But the bes More

by CARMLAZARZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 08, 2024 -

Sullivan Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Sullivan Cadillac Team

February 06, 2024

James is excellent to work with. He is superb at educating you about your new vehicle purchase and takes time with you to go over everything. We always work with James. He's the b More

by DWIESE3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Sullivan Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sullivan Cadillac Team

February 05, 2024

Jared was very helpful in purchasing my 2024 Lyriq. Jared and I communicated over text, phone, and email, and only met when I picked vehicle up. The process was easy and fast. More

by Rob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Sullivan Cadillac responded

Thank you for taking the time to write this 5-star review, Rob. We strive to provide courteous service to all our guests and are glad to hear that Jared helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Sullivan Cadillac Team

February 05, 2024

From Test Drive to Out the door in under 2 hours. Efficient and Effective while still being customer focused. More

by walpole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Jordan
Feb 07, 2024 -

Sullivan Cadillac responded

Thank you for taking the time to share your feedback regarding your experience at Sullivan Cadillac and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Sullivan Cadillac Team

February 05, 2024

everything was taken care of. Service mngr contacted warranty company and got approval’s. Completed in a timely manner. More

by wirelesstech2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Sowell
Feb 07, 2024 -

Sullivan Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sullivan Cadillac Team

February 05, 2024

I had a really great experience purchasing my new vehicle. My sale representatives Jared and Jake took real good care of me. The services at this dealership deserve 10 ⭐️’s!!! More

by jonbluv99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dallett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Jordan
Feb 07, 2024 -

Sullivan Cadillac responded

Jon, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Sullivan Cadillac! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Sullivan Cadillac Team

February 04, 2024

Very good, very happy, very glad we purchased from Sullivan. Service waiting area is great too. More

by wolynski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Sullivan Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Sullivan Cadillac Team

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