Sullivan Cadillac

Everything went fine with the salesman. I agree to pay sticker price for the car. I specified do not add anything to the car. Upon going over all the fine print in the paperwork found out t I agree to pay sticker price for the car. I specified do not add anything to the car. Upon going over all the fine print in the paperwork found out that the financial guy took $350 off the sticker price of the car and then charged me 849 for a GPS tracking device that I was never told or explained what it was for and why I was being charged $499 more in the price of the vehicle so they owe me $499 and they can have their GPS tracker back. Maybe if they would explain upfront the purpose and why but they tried to hide it in the paperwork, folded up in an envelope when I left the dealership. More

My experiences with Sullivan Cadillac for my last 3 Cadillac purchases has been very easy. Stephanie is my service writter, she is Always pleasant and informative. Thanks for Your excellent service Cadillac purchases has been very easy. Stephanie is my service writter, she is Always pleasant and informative. Thanks for Your excellent service. Pauletta Erwin More

Joey was awesome. Car was ready to go and paperwork was done. In and out in no time Car was ready to go and paperwork was done. In and out in no time More

I’ve bought 2 cars from Sullivan now. They’re always friendly and willing to make a deal. I’ll definitely be back for my next car. 10/10. My salesman was Bob. He was real easy to work w They’re always friendly and willing to make a deal. I’ll definitely be back for my next car. 10/10. My salesman was Bob. He was real easy to work with. Straight to the point and that’s something I really appreciate when car shopping More

Sullivan Cadillac service was an amazing experience. I would highly recommend them! Nice staff, nice waiting room, good coffee! I would highly recommend them! Nice staff, nice waiting room, good coffee! More

They always say "we cant duplicate" the problem anytime I have an issue with my car. I have a constant "vibration" anytime the car goes in "eco" mode. But they cant duplicate it.....so when I go with them, t have an issue with my car. I have a constant "vibration" anytime the car goes in "eco" mode. But they cant duplicate it.....so when I go with them, then it becomes a "we will put in a ticket with Cadillac, because it doesnt have a check engine light" I never hear from them again.......remind them during my routine service appointment and they start the process all over again. Beyond frustrating They always seem to forget me and most recently never paid attention that I purchased an extended warranty. After a routine oil change/tire rotation, they told me I had an oil leak and it would be 1k repair. I had to remind them again about the warranty. So at least the oil leak is fixed, the vibration continues. Ill eventually need to take it somewhere else cause Sullivan Cadillac clearly has zero interest in helping to figure it out. More

Fastest I ever bought a car. Great salesperson. a a a a a a a Great salesperson. a a a a a a a More

Hailey was amazing. She was so funny, charming, and made the process super easy. The finance person I believe his name was Enoc, was super amazing and made the process s She was so funny, charming, and made the process super easy. The finance person I believe his name was Enoc, was super amazing and made the process so smooth! More

This was our first time using Sullivan Service, having it FREE was a pleasant surprise! FREE was a pleasant surprise! More

Fast, efficient, professional service on purchase of new truck. Highly recommend. Did not play games other dealerships will do. truck. Highly recommend. Did not play games other dealerships will do. More