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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
787 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 787 reviews

January 22, 2024

The car is beautiful. The only negative is that the car has 12 year old tires and Jared never got back with me about getting a small area touched up. More

by crnaed
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

Sullivan Cadillac responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us to discuss anything in greater detail. Sincerely, The Sullivan Cadillac Team

January 20, 2024

Customer comes first, which is rare in the retail market today. Salesman Jake and manager Jay were very good and helpful. Great dealership!!! More

by Larry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Sullivan Cadillac responded

Thank you for leaving us this great review, Larry! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Sullivan Cadillac Team

January 20, 2024

Employees are efficient, knowledgeable and courteous to work with. Waiting room is pleasant and snacks and drinks are appreciated. More

by CHNEWTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Jan 23, 2024 -

Sullivan Cadillac responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Sullivan Cadillac again! Sincerely, The Sullivan Cadillac Team

January 18, 2024

Very good service , checked all engine points also rotated my tires all within a hour More

by gregoryw345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 21, 2024 -

Sullivan Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Sullivan Cadillac Team

January 18, 2024

Jamie is so very accommodating. She kept me informed on everything necessary and also helped me to find ways to reduce my bill. I also appreciate the car washing every time I go i More

by CB
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie in service
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Jan 21, 2024 -

Sullivan Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sullivan Cadillac Team

January 18, 2024

If you weren't the best I would not have purchased a second vehicle from you. More

by xubr8tng
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2024 -

Sullivan Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Sullivan Cadillac Team

January 17, 2024

Bob did an awesome job by giving me the best deal on my trade in. More

by WMB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Sullivan Cadillac responded

Thank you for taking the time to share your kind feedback about Bob. Each employee is a valued member of the Sullivan Cadillac team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Sullivan Cadillac Team

January 16, 2024

He treated me like I expect a Cadillac customer to be treated. He represents Sullivan Cadillac very well. More

by BALDEAGLE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Majia
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Jan 19, 2024 -

Sullivan Cadillac responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Sullivan Cadillac Team

January 14, 2024

Jared and Jessica helped us with the purchase and helping with understanding how to use the features in the features in the 2024 XT5 More

by robertcalling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Perez
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Jan 16, 2024 -

Sullivan Cadillac responded

Robert, we loved reading this review! Happy customers are our aim, and it appears Jared and Jessica really hit the bullseye. We’ll make sure to share your experience with them, and if you have any further questions or worries, we’re always available to help. Sincerely, The Sullivan Cadillac Team

January 14, 2024

AWESOME PEOPLE! STRESS FREE DEAL AND NO SURPRISES AT THE END. THIS WAS MY SECOND PURCHASE FROM THEM. More

by 177s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Trott
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Jan 16, 2024 -

Sullivan Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Sullivan Cadillac Team

Jan 17, 2024 -

177s responded

ITS YOUR PEOPLE WHO MAKE THE DIFFERENCE !

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