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Sullivan Cadillac

Ocala, FL

4.6
797 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 797 reviews

November 02, 2023

My experience at Sullivan GMC Buick here in Ocala Florida was nothing short of exceptional. Car shopping is typically associated with stress and anxiety, but Sullivan GMC Buick managed to completely redefine More

by SolHotFl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony and Stephen
Nov 03, 2023 -

Sullivan Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sullivan Cadillac Team

October 31, 2023

The GM Richard Gruber and my sales person Bob Vitrano went above and beyond to make my purchase completely stress free.They were courteous and professional. I would recommend Sullivan Cadillac to anyone More

by frankie2times1
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Sullivan Cadillac responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Sullivan Cadillac Team

October 31, 2023

I have purchased a lot of cars in my lifetime and I can say this was one of the best experiences purchasing a car that I can remember. My salesman, Bob, was awesome. He was helpful, patient and professio More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Sullivan Cadillac responded

Congratulations on your new vehicle, Brian. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Bob was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Sullivan Cadillac Team

October 29, 2023

I did not experienc any service problems during the last visit . Service completed in a timely manner. More

by Shicrawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra
Oct 31, 2023 -

Sullivan Cadillac responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Sullivan Cadillac Team

October 28, 2023

The best dealer and service in Ocala very professional and courteous . I am very pleased 😀. More

by BUTTONS34472
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Dagel, Janie Mosley
Oct 31, 2023 -

Sullivan Cadillac responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Sullivan Cadillac Team

October 27, 2023

Wayne has had to deal with me 3 times now and I can't brag enough on how well he treated me. I bought a used XT5 last week after chosing between a couple of the same model and close to same color. When More

by lynnjordan954
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wayne, Harris
Oct 30, 2023 -

Sullivan Cadillac responded

Lynn, we loved reading this review! Happy customers are our aim, and it appears Wayne really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Sullivan Cadillac Team

October 26, 2023

Highly recommend Mike. He was very helpful, patient and really went the extra mile to make the experience as easy as possible. More

by lilreddiver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dallett
Oct 27, 2023 -

Sullivan Cadillac responded

At Sullivan Cadillac, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Sullivan Cadillac Team

October 26, 2023

Service was very prompt and efficient. The staff was courteous and it took less time than what was estimated. More

by SALVINAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janie Mosley
Oct 27, 2023 -

Sullivan Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sullivan Cadillac Team

October 25, 2023

Reliable quality service was provided. I was kept informed by my service writer and did not have reasons to complain. I will continue to use Sullivan for my Corvettes, GMC Yukon, and Lyric More

by davidrosser777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Sullivan Cadillac responded

David, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Sullivan Cadillac. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Sullivan Cadillac Team

October 25, 2023

Dealing with the service representative, Jaime, was a delight. She is professional and was very helpful More

by MAMDOUH.H.IBRAHIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Oct 26, 2023 -

Sullivan Cadillac responded

Mamdouh, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jaime does for Sullivan Cadillac and our customers. Hope to see you again soon! Sincerely, The Sullivan Cadillac Team

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