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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.7
1,266 Reviews
At Sullivan Cadillac, we bring the exact standard of Cadillac excellence directly to Marion County. Built by trust and powered by community, our dealership is a foundational pillar of Central Florida and a premier destination within the Sullivan Automotive Group. We operate on a simple promise: delivering an elite, client-centric luxury experience centered around your time, your preferences, and your absolute peace of mind.
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4040 SW College Rd

Ocala, FL

34474

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Showing 1,266 reviews

September 25, 2026

Mike and the entire Sullivan Cadillac team were great to work with in the purchase of our XT4! More

by wtucci9801
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Ruiz
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Sep 26, 2026 -

Sullivan Cadillac responded

Thank you for your feedback! We're glad to hear that you enjoyed working with Mike and our Sullivan Cadillac team during your purchase of the Cadillac XT4. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

September 25, 2026

I just bought a new Cadillac from this dealership and I believe I got a great deal on it. More

by rickplesea
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2026 -

Sullivan Cadillac responded

Thank you for sharing your experience, Rick! We’re delighted to hear that you found a great deal on your new Cadillac at Sullivan Cadillac. We appreciate your feedback and look forward to seeing you again soon! Enjoy your new vehicle! Sincerely, The Sullivan Cadillac Team

September 24, 2026

O’Sullivan always listens to me about my car and usually something is wrong they realize that I have had my car for quite while and just know when something is going on More

by Ajdelcorio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2026 -

Sullivan Cadillac responded

Thank you so much for your thoughtful review, Aj! It's great to know our team has been attentive to your needs regarding your vehicle. At Sullivan Cadillac, we strive to listen and understand our customers' concerns, ensuring your car is always in top shape. We appreciate your trust in us and look forward to serving you again! Sincerely, The Sullivan Cadillac Team

September 23, 2026

I have been bringing my vehicle here for 15 years outstanding customer service and excellent service Estefanie is amazing very knowledgeable and friendly always a pleasure to see her More

by SHARILYN14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Larson
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Sep 24, 2026 -

Sullivan Cadillac responded

Thank you for your kind words, Sharilyn! We truly appreciate your loyalty to Sullivan Cadillac over the past 15 years. It’s great to hear that Estefanie has consistently provided you with outstanding customer service. Our team looks forward to seeing you again and providing you with the same level of excellence in the future! Sincerely, The Sullivan Cadillac Team

September 23, 2026

I thank Estefania for advising me not to drive my car and to talk to OnStar about the problem which I did and the results worked out perfectly. and i give Sullivan 5 stars for having a service rep like her. More

by jwhitney34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 23, 2026 -

Sullivan Cadillac responded

Thank you for your kind words! We appreciate you taking the time to share your positive experience with Sullivan Cadillac and recognizing Estefania for her excellent service. We're thrilled to hear that everything worked out perfectly with your car and OnStar. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

September 22, 2026

Timmy was such a great salesperson. He was very knowledgeable and let us lead on what we needed and wanted. Never felt pushed or pressured to buy the car. Would definitely recommend him More

by jennypatrick1985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2026 -

Sullivan Cadillac responded

Thank you for your feedback, Jenny! It's great to know Timmy provided you with a knowledgeable and pressure-free experience at Sullivan Cadillac. Your recommendation means a lot to us, and we appreciate you sharing your experience. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

September 20, 2026

OUTSTANDING, Erick is probably the best salesperson my wife & I have ever had the opportunity to work with, and we have work with many. He was extremely knowledgeable, helpful, and understanding about our More

by Allen Friedrich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 20, 2026 -

Sullivan Cadillac responded

Thank you so much for your kind words, Allen! We are thrilled to hear that you and your wife had such a positive experience at Sullivan Cadillac. Erick and the entire team strive to provide exceptional service, and it’s wonderful to know that their efforts made a difference for you. We appreciate your support and hope to see you again soon! Sincerely, The Sullivan Cadillac Team

Sep 21, 2026 -

Allen Friedrich responded

OUTSTANDING, Erick is probably the best salesperson my wife & I have ever had the opportunity to work with, and we have work with many. He was extremely knowledgeable, helpful, and understanding about our wants and needs. We really appreciate the professionalism of not only Erick, but also the entire staff. As I said OUTSTANDING!!! Thank you for a truly GREAT experience.

September 19, 2026

The salesman did an excellent job while helping me to the car I wanted everybody did a proffesionslaljob More

by christensengary53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 20, 2026 -

Sullivan Cadillac responded

Thank you for your fantastic review, Christen! We're thrilled to hear that our salesman provided excellent service and helped you find the car you wanted. At Sullivan Cadillac, our team strives for professionalism in all aspects of our business. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

September 19, 2026

Normally Sullivan is a 10 out of 5, however this experience seemed to have slipped through all possible cracks. No communication More

by joe@zuccolottodesigns.com
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Estefania Adaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Managers
Print
Sep 20, 2026 -

Sullivan Cadillac responded

Thank you for your feedback, Joe. We appreciate you taking the time to share your experience with Sullivan Cadillac. We understand that communication is key, and it’s concerning to hear that we fell short in this instance. Your insights will be invaluable as we work to enhance our communication, and we hope to improve your experience in the future. Sincerely, The Sullivan Cadillac Team

September 17, 2026

Tim our salesman was very courteous knowledgeable and didn’t push us Sold us a car last year and came back got another one this year. We love him. More

by ranewagner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 18, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review, Rane! We're thrilled to hear that you had such a positive experience with Tim at Sullivan Cadillac. It's great to know you came back, and we truly appreciate your continued trust in us. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

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