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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.7
1,186 Reviews
At Sullivan Cadillac, we bring the exact standard of Cadillac excellence directly to Marion County. Built by trust and powered by community, our dealership is a foundational pillar of Central Florida and a premier destination within the Sullivan Automotive Group. We operate on a simple promise: delivering an elite, client-centric luxury experience centered around your time, your preferences, and your absolute peace of mind.
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4040 SW College Rd

Ocala, FL

34474

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Showing 1,186 reviews

July 03, 2026

Estefania did an awesome job communicating with me. Had to come back twice to fix the issue and the service department did a great job troubleshooting the issue and I believe it is now fixed. They kept More

by dapnacek
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Estefania Adaro
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Jul 04, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear that Estefania provided excellent communication and that our service department was thorough in addressing your issue. It’s great to know that Kyle made your experience even better with his driving skills. We appreciate your feedback and look forward to assisting you again at Sullivan Cadillac! Sincerely, The Sullivan Cadillac Team

July 03, 2026

quick, good and knowledgeable, nice waiting room fifteen words is too many to say sometimes More

by Deborah J. Long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 04, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review, Deborah! We’re glad to hear you had a positive experience at Sullivan Cadillac. Our team appreciates your feedback and hopes to see you again soon! Sincerely, The Sullivan Cadillac Team

July 01, 2026

Great overall experience, low pressure process. A fair amount of back and forth but always professional More

by wood_kenneth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review, Kenneth! We’re thrilled to hear that you had a great overall experience at Sullivan Cadillac. We pride ourselves on maintaining a low-pressure environment and professionalism throughout the process. Your feedback means a lot to us, and we look forward to seeing you again! Sincerely, The Sullivan Cadillac Team

June 28, 2026

My advisor Edwin was pleasant helpful and professional. He kept me informed while my vehicle was being serviced. More

by Frank H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review, Frank! We truly appreciate your kind words about Edwin and his professionalism during your service experience. At Sullivan Cadillac, we strive to keep our customers informed and comfortable, and it’s great to hear that we succeeded with you. Looking forward to seeing you again for your next visit! Sincerely, The Sullivan Cadillac Team

June 27, 2026

Thank John for his great service even though I was late arriving for my appointment. We have always done business with Sullivan Cadillac in the past forty years. Will continue do so in the future and than More

by rushfordc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey in sales
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Jun 27, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful feedback, Ron and Carolyn! We truly appreciate your continued loyalty to Sullivan Cadillac over the past forty years. It's great to hear that John provided you with excellent service, even with your late arrival. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

June 26, 2026

John was very pleasant and helpful. He offered us a loaner car while my car was serviced. John kept us informed about my vehicle. I will definitely contact him again if I should need m More

by fmr99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful feedback! We’re thrilled to hear that John provided you with pleasant and helpful service during your vehicle's visit to Sullivan Cadillac. Offering a loaner car and keeping you informed are just part of our commitment to ensuring a great experience for our customers. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

June 26, 2026

I am new to town and most pleased with the dealership and the service dept personnel. More

by DAVEAMYMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jun 26, 2026 -

Sullivan Cadillac responded

Thank you for your kind words, Dave! We're so glad to hear that you're pleased with Sullivan Cadillac and our service department. We appreciate you choosing us and look forward to serving you again in the future. Welcome to the area! Sincerely, The Sullivan Cadillac Team

June 26, 2026

Eric and Joey for very easy to deal with and both very knowledgeable about the CT-5 that I purchased. Eric went over all the options the car had to offer and Joey did a great job on the financial side of More

by pmarchitello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jun 26, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review! We’re excited to hear that Eric and Joey provided you with excellent service while you purchased your Cadillac CT-5. At Sullivan Cadillac, our team prides itself on its knowledgeable team and its ability to assist you with all aspects of the buying process. We look forward to seeing you again in the future! Sincerely, The Sullivan Cadillac Team

June 25, 2026

The best service center ever! ! They are so courteous, knowledgeable and very professional! I will never go anywhere else and I refer everyone to Sullivan Cadillac More

by CHADCORDWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Estefania Adaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jun 26, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review, Chad! We’re thrilled to hear that you had such a positive experience at Sullivan Cadillac. Our team takes pride in providing courteous and professional service, and it’s great to know that you’re referring us to others. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

June 24, 2026

Another find job by Sullivan. I am glad Sullivan Cadillac has Edwin. He is very knowledgeable of his job and very polite and helpful to your customers. More

by DEET655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Mennenga
Print
Jun 25, 2026 -

Sullivan Cadillac responded

Thank you for your kind words! We’re happy to hear you had a great experience at Sullivan Cadillac with Edwin. His knowledge and dedication to customer service truly make a difference. We appreciate your support and hope to see you again soon! Sincerely, The Sullivan Cadillac Team

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