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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.7
1,086 Reviews
At Sullivan Cadillac, we bring the exact standard of Cadillac excellence directly to Marion County. Built by trust and powered by community, our dealership is a foundational pillar of Central Florida and a premier destination within the Sullivan Automotive Group. We operate on a simple promise: delivering an elite, client-centric luxury experience centered around your time, your preferences, and your absolute peace of mind.
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4040 SW College Rd

Ocala, FL

34474

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Showing 1,087 reviews

March 05, 2026

Great service as always ! John and his team are always very accommodating and work to provide exceptional service More

by williamscaife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2026 -

Sullivan Cadillac responded

Thank you for your kind words, William! We truly appreciate your feedback and are thrilled to hear that John and our team provided you with exceptional service. At Sullivan Cadillac, we strive to ensure every experience is a positive one. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

March 01, 2026

Salesman Tim answered are questions and showed us all the options on the vehicle. The closing department made the process fast and easy. Great overall experience More

by beier.rick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim (salesman)
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Mar 01, 2026 -

Sullivan Cadillac responded

Delighted to receive such a positive reviews, Rick! We're delgihted to hear that Tim was able to assist you and make your experience at Sullivan Cadillac smooth and enjoyable. We appreciate your feedback and hope to see you again soon! Enjoy your new vehicle! Sincerely, The Sullivan Cadillac Team

February 28, 2026

One of the best experiences I've had buying. Joey Frampton, the internet manager, is nice, knowledgeable, and very easy to work with. He got everything handled remotely even though we live in More

by macawvet1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2026 -

Sullivan Cadillac responded

Thank you for your fantastic review! We’re happy to hear that you had such a positive experience with Joey at Sullivan Cadillac. It's great to know that his knowledge and responsiveness made the buying process smooth for you, especially from Jacksonville. We appreciate your feedback and hope to see you again soon! Enjoy your new vehicle! Sincerely, The Sullivan Cadillac Team

February 27, 2026

Great dealership, easy to deal with and finance department was as well. I would recommend. More

by BOBBYSSABRES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2026 -

Sullivan Cadillac responded

Thank you for your wonderful review, Bobby! We’re glad to hear that you had a great experience with Sullivan Cadillac and found our team easy to work with. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

February 25, 2026

All employees were pleasant and easy to work with during the the buying and negotiating phases sales person knew the vehicle details More

by DENNIS_BERTON
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hailey Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fredericks
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Feb 26, 2026 -

Sullivan Cadillac responded

Thank you for your kind words, Dennis! We truly appreciate your feedback about your experience at Sullivan Cadillac. We're glad to hear that our team made the buying process pleasant and that you found our salesperson knowledgeable. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

February 23, 2026

Robert O'Connell found the perfect vehicle for me. He listened carefully to my goals, needs and requirements. Very professional young man with a lot of experience. Highly recommend him. Be went over a More

by AMYTHELOANLADY1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert O'Connell
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Feb 24, 2026 -

Sullivan Cadillac responded

Thank you so much for your wonderful review, Amy! We're thrilled to hear that Robert was able to help you find the perfect vehicle and exceeded your expectations. Your recommendation means a lot to us at Sullivan Cadillac. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

February 22, 2026

The dealership has a very poor service entrance for customers , lacks adequate space. Customer lounge is nice other than TV blasting game shows. More

by alimtall969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Sandiford
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2026 -

Sullivan Cadillac responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us. We understand your concerns regarding the service entrance and the customer lounge environment at Sullivan Cadillac. Your comments are important, and we will take them into consideration as we strive to improve our facilities. If you have any further suggestions or would like to discuss your experience in more detail, please feel free to reach out to us directly. We look forward to serving you better in the future. Sincerely, The Sullivan Cadillac Team

February 19, 2026

Helpful, professional, comfortable wait with coffee and snacks, good service, and pursues excellence in customer satisfaction. More

by TUCCIEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sandiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2026 -

Sullivan Cadillac responded

Thank you for the wonderful review! We truly appreciate your kind words about your experience at Sullivan Cadillac. It's great to hear that you found our service helpful and professional, and that you enjoyed the comfortable waiting area with coffee and snacks. Our team strives for excellence in customer satisfaction, and your feedback motivates us to keep up the good work. We look forward to seeing you again! Sincerely, The Sullivan Cadillac Team

February 18, 2026

Sullivan Cadillac has always been prompt, courteous and willing to assist in any way possible when our vehicle needs service. Edwin Mejia in the Service Department just got added to our Christmas list - he More

by blakegtracing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2026 -

Sullivan Cadillac responded

Thank you for your review! We’re glad to hear that Sullivan Cadillac has consistently provided you with prompt and courteous service. It’s great to know that Edwin has made such a positive impression on you. We appreciate your support and look forward to assisting you again soon. Sincerely, The Sullivan Cadillac Team

February 16, 2026

Sullivan Cadillac was very friendly and accommodating to me when I bought my new Pacifica. Hailey was very helpful and super nice to deal with. More

by nkmaus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hailey Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2026 -

Sullivan Cadillac responded

Thank you for your feedback! We’re glad you had a positive experience at Sullivan Cadillac and that Hailey was able to assist you in your purchase of the Chrysler Pacifica. We look forward to welcoming you back in the future! Sincerely, The Sullivan Cadillac Team

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