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Sullivan Cadillac - Service Center

Ocala, FL

4.5
476 Reviews
Call Service Center (352) 732-4700

476 Reviews of Sullivan Cadillac - Service Center

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September 22, 2023

The dealership made the appointment for me last minute. They were very accommodating and very prompt More

by SIMS.SUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 25, 2023 -

Sullivan Cadillac responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Sullivan Cadillac Team

September 22, 2023

The dealership is very attentive to the quality of maintenance provided to me in servicing my Cadillac. More

by STALZERBW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt - service writer
Report | Print
Sep 25, 2023 -

Sullivan Cadillac responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Sullivan Cadillac. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Sullivan Cadillac Team

September 20, 2023

Five star review for the service at Sullivan cadillac . Response was fast and my car was ready for maintenance within 30 minutes. More

by SDMEDLIN123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Apologize, don't see the girl that assisted me in the maintenance department. She was great though.
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Sep 22, 2023 -

Sullivan Cadillac responded

Thank you for taking the time to leave this 5-star rating! We hope to work with you again! Sincerely, The Sullivan Cadillac Team

September 20, 2023

The dealership staff were very helpful and courteous. The waiting g room was filled with snacks and drinks. More

by DSCARANGELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Sep 22, 2023 -

Sullivan Cadillac responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Sullivan Cadillac again! Sincerely, The Sullivan Cadillac Team

September 20, 2023

Very good service. Professional and polite. i would definitely recomend this dealership to someone who is interested in purchasing a car More

by FMARKEY52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2023 -

Sullivan Cadillac responded

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Sullivan Cadillac Team

September 17, 2023

i am pleased with the level of attention. i look forward to having my father's vehicle serviced at Sullivan Cadillac in Ocala Florida. More

by scottcburns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie and Cassandra
Report | Print
Sep 19, 2023 -

Sullivan Cadillac responded

Thank you for this amazing review! We really appreciate your business, Scott! Sincerely, The Sullivan Cadillac Team

September 16, 2023

Service Writer Jaime was outstanding, professional and I really enjoyed our dealings, especially as a new customer to the dealership! More

by ramrace
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Jaime
Report | Print
Sep 19, 2023 -

Sullivan Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Sullivan Cadillac Team

September 15, 2023

Excellent service. Polite and professional staff. Repairs to vehicle were handled quickly and efficiently. Thank you. More

by SJHURST39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Jeff, Matthew.
Report | Print
Sep 18, 2023 -

Sullivan Cadillac responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Sullivan Cadillac. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Sullivan Cadillac Team

September 14, 2023

great service from the service department. Although new (I think) Cassandra was efficient and capable beyond her years. Always a pleasure to bring car in for service. More

by VKSTEVENS0
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service Department - Cassandra.
Report | Print
Sep 15, 2023 -

Sullivan Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sullivan Cadillac Team

September 14, 2023

Service service and more service What was done was in a timely manner When you say price match on tires they do it More

by KEN.BREITENBECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janie Mosley
Report | Print
Sep 15, 2023 -

Sullivan Cadillac responded

We appreciate you for letting others know about your experience, Ken! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sullivan Cadillac Team

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