Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac

UPDATE 4/25/2023: A month and a half after I bought the ZL1, which was on April 24, 2023, I brought the car to my Auto detailer to have it ceramic coated and PPF'd. My detailer gave me a call today Apr the ZL1, which was on April 24, 2023, I brought the car to my Auto detailer to have it ceramic coated and PPF'd. My detailer gave me a call today April 25th to tell me that the car's paint needs correction. The car has swirl marks on quite a few areas. I picked up the car in this condition and just noticed recently. The car sat in my garage till the weather warmed up as driving on the Eagle F1 tires in cold temps is not advisable. And plus, my auto detailer shop was booked for a few weeks. To make a long story short without going into details, Sullivan Chevy was able to resolve the situation. Car was sold with swirl marks but the dealership took care of me and it is what matters in the end. -------------------------------------------------------------------------- This is now my original experience with purchasing the vehicle. I've always leased my vehicles but this time I wanted to own a special vehicle. I contacted Sullivan via the Internet at first. The Internet Sales rep gave me all the info I needed. I scheduled an appointment and came to see Vin. Vin is a a "straight to the point" individual as I came to find out and it's what I look for. No beating about the bush, just straight to the point tell me what's up. He told me exactly how things were going to go with the Special vehicle order (ZL1). Next thing you know the vehicle arrived to the dealership and I was out the door. Historically, I've been one to dread stepping into dealerships because it takes a lot of energy out of me as my experience with dealerships in the past haven't been so great. At least, NY dealerships where they're pushing and hawking you down to buy options left and right and they won't let you leave until you say NO 100 times. This wasn't the experience here. Of course, Vin's job is to sell so he offered me options but ultimately it was up to me and he respected that. Big difference here. Another dreadful aspect of stepping into a dealership is the final step when you need to go into the Finance Manager's office to sign the contract and you find other things on the contract not talked about. (True story). Again, not the case here. The contract was written as originally agreed upon. I would recommend Vin and Darren as your go to people when in search of a vehicle. More

Jack was great to work with and great personality. Highly recommend him to anyone buying a new car Highly recommend him to anyone buying a new car More

Enjoyed my car buying experience and all interactions with employees were very positive! Knowledgeable and not pushy. with employees were very positive! Knowledgeable and not pushy. More

Completely lied and wasted my time. Made a simple request to have scratches removed from a vehicle I was purchasing. They said they fixed it which they did not and then made excuses aft Made a simple request to have scratches removed from a vehicle I was purchasing. They said they fixed it which they did not and then made excuses after lying. Never dealt with such dishonest xxxx bags. Stay away More

From the very first communication the friendly folks at Sullivan were both professional and accommodating, working with Jack over the phone it was obvious that his goal and ambition was to provide me the b Sullivan were both professional and accommodating, working with Jack over the phone it was obvious that his goal and ambition was to provide me the best personal service possible. The team at Sullivan made this the smoothest and best buying experience of a new vehicle I have ever had. Thank you to Jack and all of the team at Sullivan Automotive. Best Regards Jesse More

Salesman Vin was excellent. Dealership was clean efficient and polite. Everyone was great me and my wife both were happy Dealership was clean efficient and polite. Everyone was great me and my wife both were happy More

Great experience with the entire team. Appreciate the detail and care put in to my questions and the overall process. Appreciate the detail and care put in to my questions and the overall process. More

Great experience, staff were very polite and helpful. Would definitely make another purchase from them. Thank you Would definitely make another purchase from them. Thank you More

My husband and I have nothing but great things to say about Jack and Sullivan's Northwest Hills Chevy location. From the moment I spoke to Jack on the phone, I knew that he would take care of all of our about Jack and Sullivan's Northwest Hills Chevy location. From the moment I spoke to Jack on the phone, I knew that he would take care of all of our purchasing needs. Thank you, Jack, we love our new baby! Frank and Trish Prior More

Such a great group. Vin was the one that helped and me was incredible. Told me exactly what to expect and made the process very smooth. Thank you! Vin was the one that helped and me was incredible. Told me exactly what to expect and made the process very smooth. Thank you! More