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Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac
Torrington, CT
573 Reviews
Sullivan's Northwest Hills Dealerships is a family run business with competitive pricing and great customer service! It can be very difficult finding the right car at the right price and choosing a dealer you are comfortable doing business with. Tayloring the needs of each individual customer to ensure an enjoyable (and fun) purchasing experience is our highest priority. Let us show you why so many choose to buy not one, but several vehicles from us. Please stop by in person or visit us 24/7 at www.nwhcars.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 573 reviews
February 20, 2019
Easiest Lease End Transaction Ever! The lease on my 2016 Tahoe was coming up, and I was debating a less expensive lease (although my first choice was always another Tahoe). I worked with The lease on my 2016 Tahoe was coming up, and I was debating a less expensive lease (although my first choice was always another Tahoe). I worked with Roger (I believe he is the sales manager), and he and I went back and forth about a Tahoe, possible colors or another vehicle all together. There were many phone calls and emails (as I live an hour from the Northwest Hills dealership where I got my 2016 Tahoe), and Roger gave me a lot of time, info and patience. In the end, I traded in my 2016 for a 2019 Tahoe. I love this car and the ease of working with this dealership! We had to bring our 4 year old with us and Northwest Hills did so much work before we got there, just so we could get in and out as quickly as possible. The man who did the terms and finances was quick and great at his explanations. After that, Sam in sales helped us wrap up the sale and get into the new car. It was so seamless and more efficient than any other dealer I’ve dealt with. I’ll be back in 39 months, at the end of this lease, for my next Tahoe. More
by HHGauth
Helpful February 18, 2019
My wife was selecting her car. My wife had driven an all mechanical stick shift for years and was not eager to purchase a car was heavily electronic. The sales person was very help My wife had driven an all mechanical stick shift for years and was not eager to purchase a car was heavily electronic. The sales person was very helpful and during the test drive and demonstration of the features was clear and concise enough that she was willing to purchase the car and is quite satisfied with it and most of the features. More
by Metrofan
February 15, 2019
My purchase of my 2019 Chevy Blazer From the second I walk in the door Jack was very helpful, new about my GM discount, and explained the Blazer and what I was getting. He made sure I From the second I walk in the door Jack was very helpful, new about my GM discount, and explained the Blazer and what I was getting. He made sure I understood what I was getting. I would send family or friends up and ask for Jack. Darren was also very helpful. When I left I was very satisfied with the customer service. More
by monsypag
February 12, 2019
Thank you All we can say is Vin was really wonderful. He got right to business assessing our vehicle needs & truly guided us to the perfect vehicle. He is a p All we can say is Vin was really wonderful. He got right to business assessing our vehicle needs & truly guided us to the perfect vehicle. He is a professional in every aspect & we felt like we were in good hands. If you don’t have tons of time to waste without feeling rushed, this is your guy! Even when we pushed for a better price, he treated us the same which is very much appreciated!! More
by T & G
February 11, 2019
Inviting Dealership Sam, Roger and Brian where great to deal with. I was unsure of the exact SUV vehicle I wanted when I first came to the dealership. Sam spent many ho Sam, Roger and Brian where great to deal with. I was unsure of the exact SUV vehicle I wanted when I first came to the dealership. Sam spent many hours with me, driving and discussing different vehicles. He gave me the time and space I needed to make my decision. Sam and Roger listened to my wants and needs and found the exact vehicle I wanted, with the options I was looking for, and most importantly worked with me on the price. Darren in finance was great also. He took the time to make sure I was comfortable with all the paperwork and monthly payment. I would recommend northwest dealership to any one buying a vehicle. Thanks to all, Eric More
by Eric
January 28, 2019
Great customer service Vin was very knowledgeable about the truck I was interested in. He explained the whole process and everything went very smooth. I would definitely rec Vin was very knowledgeable about the truck I was interested in. He explained the whole process and everything went very smooth. I would definitely recommend Vin to all my friends and family..I traveled 3 dealerships away to find the exact truck I wanted and I'm glad I did.thanks again Vin... Mike and Betty More
by GMIKEMG
January 07, 2019
Excellent Customer Service, Smooth Transaction Lenny has excellent customer service skills, he's very friendly and great salesman. I am very happy with my new SUV that I purchased from Northwest Hi Lenny has excellent customer service skills, he's very friendly and great salesman. I am very happy with my new SUV that I purchased from Northwest Hills Dealership! I definitely recommend Lenny as your Salesman to purchase your next dream car, I guarantee you, that you wont be disappointed. Thanks, Lenny! More
by Justyna123
Employees Worked With
Lenny Mamudi
January 04, 2019
Highly Recommend I had a very good experience with Northwest Hills. After visiting several dealerships in CT/MA I settled on a vehicle here. Vin was great, to the po I had a very good experience with Northwest Hills. After visiting several dealerships in CT/MA I settled on a vehicle here. Vin was great, to the point, and answered all questions. He seems like an honest salesman which is hard to find. I would recommend Northwest Hills to others looking for a vehicle. More
by kuciana4
January 03, 2019
***** In it to Vin it.....***** First time purchasing from Sullivan’s and Salesman Vin was amazing. Over a month he sent information and updates to inventory and available cars (none First time purchasing from Sullivan’s and Salesman Vin was amazing. Over a month he sent information and updates to inventory and available cars (none of the typical salesman pressure). When the one that checked all the boxes was available Vin handled everything fast and friendly. Would give him 6 stars if available... car buying has never been my favorite thing... but VIn made the day great! “In It to Vin It Baby” More
by GraySlider
Employees Worked With
January 02, 2019
Vin did it again! Vin is my ' go to guy'. I told him what I was looking for in a new a truck and he worked his tail off to find it. Many Thanks Vin is my ' go to guy'. I told him what I was looking for in a new a truck and he worked his tail off to find it. Many Thanks More
by Teknrg70
