Summit Automotive Ford

Everyone I dealt with was great. Listened, and conversation was easy. Cody is an exceptional young man. Listened, and conversation was easy. Cody is an exceptional young man. More

He worked with me and made the sale easy. Danah worked hard by trying to help me get approved a loan. Danah worked hard by trying to help me get approved a loan. More

They did everything they could before I even got there! ! Because I had to make such a long trio ! Because I had to make such a long trio More

Tanner had a very good disposition and didn’t pressure us to buy a car. Danah was very nice and helped us out and explained everything so we could understand. to buy a car. Danah was very nice and helped us out and explained everything so we could understand. More

Thank you Jamie and Danah for making the car buying experience so smooth and painless. experience so smooth and painless. More

Xander and team were excellent; they walked me through the process and didn’t try to strong arm me into buying or adding anything on that I didn’t want or need. They addressed my concerns and made the tra the process and didn’t try to strong arm me into buying or adding anything on that I didn’t want or need. They addressed my concerns and made the trade in and purchase seamless. I will buy from them again and recommend friends and family. More

I contacted Josiah by telephone to inquire about an Aviator I saw on Summit's website. He was very professional and helpful, After a bit of negotiation, we decided to trade our Continental in on the Av Aviator I saw on Summit's website. He was very professional and helpful, After a bit of negotiation, we decided to trade our Continental in on the Aviator. When we drove up from Iowa to make the trade, we had some issues do to our Trust, so Danah said she would work out the details. So we drove our car back home while she finished the paperwork and I wired the money to them. As a sign of good will and very good Customer Service. at no cost to us, they had a driver bring the Aviator to our home and drive our trade-in back to the Dealership. We are very satisfied. Nice Job Josiah and Danah! More

I purchased a 2022 F-350 XLT from Summit Ford. Cody, my salesman, was personable, responsive, and the bright spot of the experience. Unfortunately, the rest of the process left a lot to be desired Cody, my salesman, was personable, responsive, and the bright spot of the experience. Unfortunately, the rest of the process left a lot to be desired. I originally held off on updating my review because I wanted to give Summit Ford a few weeks to make things right. They told me they would work with my local Ford dealer to resolve the missing factory keypad code issue, but ultimately did not follow through. Since I live almost two hours away, returning to Summit Ford was not realistic. After owning the truck for about two weeks, I checked the fluids and found the engine was missing the oil cap entirely, the coolant was still low after they said it had been filled, and the windshield washer fluid reservoir was empty. I had to order and replace the oil cap myself. On top of that, after less than 1,000 miles, the brakes are already making noise consistent with worn pads despite being told they were in acceptable condition. I also paid for a ceramic/paint package and detail service, but the results were underwhelming. The truck still had fingerprints, dust, and marks on the windows, and much of the interior appeared barely cleaned. To make matters worse, management showed little interest in resolving concerns and even claimed over the phone that my trade-in was a “junk” vehicle they had to dump over $4,000 into, despite their own posted repair history not supporting those claims. I genuinely tried to give Summit Ford the opportunity to correct these issues before updating my review. Unfortunately, based on my experience, I would have very little confidence in their service department or management team. Update 6/17/26, Summit Ford has refused to respond to my local dealer to rectify my door code. Furthermore, when I took delivery of the truck, the shifting felt off. I asked the salesman and he assured me it was normal and there was no issue. I had it looked at today at a ford dealer and the shift cable was on the verge of snapping and very worn. Now I have to pay $600 to have it replaced when it was an issue at the dealership. Beware of Summit Ford. More