Summit Toyota of Akron

The Best Car Shopping Experience I have Ever Had! After shopping around at two other Toyota dealerships without being impressed with the salemen who were not knowledeable ( received conflicting inf After shopping around at two other Toyota dealerships without being impressed with the salemen who were not knowledeable ( received conflicting information from the salesman and the information that was in the booklet on te Rav 4, so they did not know the basic information that they should have known from their own booklets)., or seemed to unenthusiastic about showing me the car I was interested in (telling me where they were located- not walking me to them), I thought I would try one more time, and gave Summit Toyota a try. I am soooo glad I did! First I looked on the internet to see if I could find any Rav4's that I wanted. I was surprised to have Shannon pop up on a chat screen to answer my questions, and narrow down what I was looking for. We went that afternoon to the dealership, and I was pleasantly surprised to see such a great inventory of the Rav 4. I walked in the door, and was greeted by Shannon who answered questions about our confusion of the interiors with the 4 different styles. She knew the information in that booklet! She circled the differences in packages, that somehow I had missed. We had come a little late in the afternoon, and did not realise that we were there past closing. Shannon was never mentioned to us that they were closing, allowed me time to talk with my husband about the car, and when I had not made up my mind, well after closing, she graciously accepted that I needed a night to think it over as my brain was on overload. I was planning on getting the Rav 4 SE, but Shannon said I should drive both the SE, and the Limited to compare the two rides. I had asked at another dealership what the difference was in therse two styles and the salesman said the options are almost the same, and the SE was the sport model, different grill, wheels. He never mention that the ride was different. I test drove the SE first, and thought it was great, but then I felt the difference driving the Limited, and knew it was the choice for me.I am so glad Shannon had me test drive both cars! She went over the differences in the cars, and options as we drove so I could see some of the really awsome technology and safety features. I found Shannon to be extremely knowledgeable about her cars, and that was very, very important to me. Her professional attitude, friendly patience, and helpful suggestions as to options, made her the best salesperson I have ever dealt with in my 40 years of buying cars. This was truely the best car shopping and buying experience I have ever had! I left confident in my choice of car, and a feeling that I had made all the right decisions with the help of Shannon presenting knowledgeable information, but not pushing a sale. Too often in the past I felt anxiety, and a sick, unhappy feeling that I wasn't really happy with my new car, or that I couldn't stand the salesman who was more eager about selling, and not being honest, or upfront about information or cost. I felt excited, happy , and well informed to make this the very first time I have actually felt comfortable and confident about the whole experience! I would highly recommend this dealership to anyone, and having dealt with Shannon over the last week, would highly recomend her as a salesperson, She calls back to follow up on any questions and has asked me to call if I have any. This is truely the best car shopping experience I have ever had! More

Bill Fischer I have purchase 2 car from them and I have had the best experience from Summit Toyota that I will continue to come back...I would recommend anyone to I have purchase 2 car from them and I have had the best experience from Summit Toyota that I will continue to come back...I would recommend anyone to come there..... More

New car Very friendly and helpful staff. I worked with a few of the salesmen (and woman!) and they were all awesome! Great dealership to get a new car from! Very friendly and helpful staff. I worked with a few of the salesmen (and woman!) and they were all awesome! Great dealership to get a new car from! More

Friendly , detailed oriented it was a pleasure doing busine To purchase a new Tacoma,really nice knowledgeable people made buying a very pleasant experience To purchase a new Tacoma,really nice knowledgeable people made buying a very pleasant experience More

Relaxed, friendly, happy atmosphere The dealership has an overall calm and pleasant environment that helps to ease the stress of buying a new vehicle. The entire staff is friendly and h The dealership has an overall calm and pleasant environment that helps to ease the stress of buying a new vehicle. The entire staff is friendly and helpful and I did not feel pressured into any decisions. They worked with me until I was completely happy with my purchase. More

Super Salesman/Great Car I love my new Scion, bright red and very sporty! Nick Boshara was my salesperson and he was extremely helpful and courteous. He explained everything I I love my new Scion, bright red and very sporty! Nick Boshara was my salesperson and he was extremely helpful and courteous. He explained everything I needed to know and got it all wrapped up very quickly and efficiently. I would recommend Nick and the dealership to anyone . More

Great We have been dealing with this Dealership since it opened as Montrose Toyota. Have purchased 2 New Vehicles from the present Dealership being Summit We have been dealing with this Dealership since it opened as Montrose Toyota. Have purchased 2 New Vehicles from the present Dealership being Summit Toyota. Our dealings with everyone including the very important service Dept. have all ben above GREAT. Mike Maloy and his team take the pain out of Buying a Vehicle . They go above and beyond to make it as simple as possible. Don't have to look anywhere else when your looking for that new or used Vehicle. More

Purchasing a new Highlander with trade-in Summit Toyota began our experience with introductions by the sales manager to the inventory manager Tim Treadway. We were treated with respect and und Summit Toyota began our experience with introductions by the sales manager to the inventory manager Tim Treadway. We were treated with respect and understanding. There was no 'pressure' or arm twisting. Tim immediately offered us a car to test drive that met the specifications we had outlined. He was friendly yet very professional. Mr. Treadway discussed many options and various upgrades but accepted our decisions on each matter. We purchased a new Highlander, our fourth, and couldn't be more happy with the entire day. We will return to Summit Toyota mainly because of our recent experience with Tim Treadway. More

Very impressed toyota dealership are the best that I love Rav4 LE SUV 2016 !!!! see Shannon Swinhehart at Summit Toyota and she is best saleswoman !!! thx very much toyota dealership are the best that I love Rav4 LE SUV 2016 !!!! see Shannon Swinhehart at Summit Toyota and she is best saleswoman !!! thx very much More

Very impressed Sales and finance were incredibly kind and helpful throughout the entire process. I would recommend Summit Toyota to anyone looking to buy a new car. Sales and finance were incredibly kind and helpful throughout the entire process. I would recommend Summit Toyota to anyone looking to buy a new car. More