Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sun Toyota
Holiday, FL
10,096 Reviews
Welcome to Sun Toyota, DealerRater’s Dealer of the Year for the state of Florida for 2020. This is Sun Toyota’s third consecutive year to earn this award and we are very honored because this means our focus is on our customers’ overall experience at our dealership and how we are perceived in our community is working.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 7:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 7:00 AM - 3:00 PM
Filter Reviews by Keyword
By Type
Showing 10,096 reviews
November 08, 2017
nice waiting room, quick service and great service writer This was my 5000 mile check in and it was free as it was advertised, thank you. Service writer was great, very informative and helpful. Great idea t This was my 5000 mile check in and it was free as it was advertised, thank you. Service writer was great, very informative and helpful. Great idea to start my service with Sun a great experience. More
by rnljohnsonjr
Employees Worked With
Joe Putchlawski 352201, Jason Heard
November 08, 2017
Efficient, professionals in service dept. Michael in your service area was professional, knowledgeable and friendly. The time spent at your dealership to have my vehicle repaired and serviced Michael in your service area was professional, knowledgeable and friendly. The time spent at your dealership to have my vehicle repaired and serviced was painless. More
by Blessed Norma
Employees Worked With
Michael, service rep.
November 08, 2017
excellent Reference by a friend who compare many dealerships to yours. You came out on top. I was well pleased to work with Pat who accommodated me with our tra Reference by a friend who compare many dealerships to yours. You came out on top. I was well pleased to work with Pat who accommodated me with our transaction. More
by reillyhollow
Employees Worked With
Pat Chaban
November 07, 2017
Great customer experience! I was a very undecided customer and therefore it was hard to make my final decision. Tyler the sales associate was very helpful and patient guiding me I was a very undecided customer and therefore it was hard to make my final decision. Tyler the sales associate was very helpful and patient guiding me through the whole process. I would definitely recommend this dealership to anyone interested in a new or preowned vehicle. More
by Montyfall
Employees Worked With
Tyler St. Onge
November 07, 2017
Great Teamwork, Great Deal on a 2018 Camry I have been a customer of Sun Toyota for about 15 years now. This is the fourth vehicle I have purchased from them, but far and away the best experi I have been a customer of Sun Toyota for about 15 years now. This is the fourth vehicle I have purchased from them, but far and away the best experience to date. Service has always been great too, so when it came to replace my 2011, Sun was my only "real" choice. My main Sales Consultant, Wayne was fantastic and spent a great deal of time with me my first day on the lot. When I had to come in to do a test drive and close the sale on his day off, he set me up to meet with other members of his team who treated me like they would their very own customer. It didn't seem to matter that Paul wasn't going to get commission on this particular sale with me, only that I received excellent service and top notch treatment and that Wayne would do the same for him next time. Willy in Accessories was also terrific, walking me through all my options to make the car "my baby," and gave me honest feedback as to whether an option would be right for me. Super friendly working man's guy. Jeff Johnson in management was terrific when it came to grinding out the details. It's going to be a couple of weeks before I will get my car, but I am sure that experience will also be great. I highly recommend this dealership. They have a huge selection, expertise, clearly love their customers and what they do, -- and who they do it for. More
by Heidi Kay
Employees Worked With
Other Employees :
Willy Patti, Paul Ramirez, Jeffrey Johnson, Wayne Ludwick
November 07, 2017
First new car ever they made it stress free Very friendly kind not pushy family oriented made feel at home will be recommending to friends and family and will buy cars from them in my future end Very friendly kind not pushy family oriented made feel at home will be recommending to friends and family and will buy cars from them in my future endeavors More
by Hopscotch117
Employees Worked With
Pat Chaban, Nael Barjas
November 07, 2017
Horrible Experience. Nothing gets taken care of. I have never had such a horrible experience buying a brand new truck as i had here at Sun Toyota. My husband and I have always bought our vehicle from I have never had such a horrible experience buying a brand new truck as i had here at Sun Toyota. My husband and I have always bought our vehicle from Castriota Chevrolet in Hudson, Fl & have always had such a great experience. But since we have a 1 year old little boy we needed a bigger back seat for the car seat and the Chevy Colorado ( our trade in vehicle at Toyota ) wasn't big enough to suit our needs, so we decided to give Toyota a try. We purchased a brand new toyota tundra crewmax. We thought buying a brand new vehicle that the truck would have everything it needed to drive off the lot & we would be done. Not only was this purchase not done, the nightmare with Sun Toyota had just begun. We were not given key fobs because Sun Toyota lost them. We had to wait almost a week for these as the key maker is only there on Monday’s so i had to wait about a week to finally get them made. The center console emblem is missing. we were told this was due to theft on the lot. It has now been weeks, and although they said they would order this and get it to us right away, Weeks have now gone by, and we are still waiting. I have called so many times to check on this part, I have lost count. Each time I call I get the run around. As of today, still no part for our new truck. Now we are being told we have to pay for this part and pay for installation. i just spent $50,000 on a brand new truck, and included with this purchase they throw in a package called the run around also known as, “we have your money now, so we can treat you anyway we want”. to add to all of this, which should have been our sign to get out of Sun Toyota while we could, when we we were doing the paperwork, we were taken to a back office with a finance person to talk about warranties you can add on your vehicle. The woman assigned to us only told us the top package for us to buy which would raise our monthly payment over $100. I asked if there are any other cheaper packages, The lady starts to argue with us saying she only tells people about the top most expensive package cause thats what SHE thinks is good for us. Can you say scam?!?! We finally come to an agreement for a warranty Wr have now had our truck for almost 3 weeks. My husband’s tag expires on his birthday in a few weeks, He goes to try to renew his tag online at the DMV & find out his tag is still under his old truck so we cant renew his tag until they tranfer it. I tried calling to see if we can get this resolved & they just give me a number & a extention of a business that does the transfers for them ( the business didnt answer & i had to leave a voicemail). Now why did i pay $196.01 for a tag transfer if i have to go thru all this bs myself?? So if you would like a good experience buying a brand new truck i would suggest not going to sun toyota in holiday. More
by sarah.dicky
Employees Worked With
n/a
November 05, 2017
John Marazzi I went to the Holiday Toyota to service my vehicle and experienced excellent customerservice by John Marazzi. He was polite, professional, and went ou I went to the Holiday Toyota to service my vehicle and experienced excellent customerservice by John Marazzi. He was polite, professional, and went out of his way to be helpful and get my questions answered. Anita More
by Anita
Employees Worked With
John Marazzi
November 05, 2017
Great sales man Did not have a long wait time was ina nd our pay Hayes took care of me very well and work a great deal for me thanks pay Did not have a long wait time was ina nd our pay Hayes took care of me very well and work a great deal for me thanks pay More
by Ajudham
Employees Worked With
November 04, 2017
A salesman I could trust, Taylor Khatibi I met Taylor Khatibi during my first visit to Sun Toyota. I liked him immediately and knew that when I was ready to buy a car. I wanted to buy it fr I met Taylor Khatibi during my first visit to Sun Toyota. I liked him immediately and knew that when I was ready to buy a car. I wanted to buy it from him. I know little about cars, but several people recommended Toyota as the most reliable car. Taylor was so patient and anxious to please me, including spending a lot of time talking to my son in California. He found the perfect car for me, a 2014 Toyota Camry, which met all my needs. More
by Marcia
Employees Worked With
Taylor Khatibi
