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Sunset Ford

St. Louis, MO

4.7
5,778 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 5,778 reviews

February 07, 2024

I had not done business with Sunset Ford before. Joe and team were great. I would recommend him and the dealership to anyone. More

by conneral
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Liebmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Sunset Ford responded

Thank you so much for taking the time to share this with us! Our team enjoyed working with you, and we wish you all the best with your new vehicle. We hope to work with you again!

February 06, 2024

I have been a customer there for over 30 years! Brett is very professional, knowledgeable and is trustworthy! More

by MKPIEPER1103
Recommend Dealer
Yes
Employees Worked With
Brett Mathis he's the best!!!
Feb 07, 2024 -

Sunset Ford responded

Thank you so much for the outstanding review and your loyalty! It is always a pleasure working with you and we will see you next time!

February 05, 2024

Great salesman Jim Wagstaff, he was able to help find answers to all of my questions and was extremely helpful throughout the whole buying process. No high pressure sales tactics like some other dealersh More

by rnull1476
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Sunset Ford responded

Congratulations on your purchase! Our team appreciated the chance to earn your business, and we wish you all the best. We're here for any future needs. Thank you for choosing Sunset Ford!

February 05, 2024

Very informative. Very helpful . Would highly recommend friends and family . The cars on the lot were very clean . More

by Ptrivitt70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Liebmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Sunset Ford responded

Thank you so much for the outstanding review and recommendation! Our team enjoyed working with you, and we wish you many happy, safe miles. Enjoy your vehicle, and come back to see us!

February 03, 2024

Consistently good service. I enjoy working with Brett and the other people there, and when I drive off in car, I know it's been fixed properly. More

by ARitter
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
Feb 03, 2024 -

ARitter responded

Thanks, Sunset!

Feb 05, 2024 -

Sunset Ford responded

Thank you so much for the great review! Our team enjoyed working with you and we are here for any future needs!

February 03, 2024

I think the salesman and the dealership itself was an excellent experience the salesman was very informative and pleasant to deal with he was very helpful and explained everything very well More

by Mccartneymark @aol.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Pizzella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Sunset Ford responded

Thank you so much for the great review, and congratulations on your purchase! Our team enjoyed working with you, and we wish you all the best. Come back and see us!

February 02, 2024

Had such a great experience at Sunset Ford. Joe my dealer was made the whole experience great. He listened to what I wanted and made it happen. Jeff in finance was also great. Made the whole pr More

by baw640
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Liebmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Sunset Ford responded

Congratulations on your purchase! It was wonderful working with you, and our team wishes you many happy, safe miles. We're here for any future needs and we hope to have the chance to work with you again. Enjoy!

February 02, 2024

They are very slow at getting you in for service. I brought up an issue that is a warranty issue and was told to bring it back in two weeks. They said they need it for a week to diagnose the issue an More

by POLISHMAN_42
Recommend Dealer
Yes
Feb 02, 2024 -

Sunset Ford responded

We appreciate you taking the time to share this with us, and we apologize for any inconvenience. If you would like to discuss further, please feel free to call me. - Justin Heutel, Fixed Operations Manager. 314-467-1101 or jtheutel@sunsetford.com

February 02, 2024

Serves is always nice. Take my car there for every oil change. Will continue going there More

by bwsk_4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Conover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Arendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wyatt Cronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Memphis Brewington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Bernal, Morgan Boyd-Keys, Lilyanna Dunn
Feb 05, 2024 -

Sunset Ford responded

Thank you so much for the great review and your business. Our team is here for any future needs. See you next time!

February 02, 2024

Disappointed at how long the car was in the shop for frozen door locks. Other than that, all was good. More

by SUREMAN01
Recommend Dealer
Yes
Employees Worked With
Mike Souris
Feb 05, 2024 -

Sunset Ford responded

We appreciate you taking the time to share this with us, and we apologize for any inconvenience. If you would like to discuss further, please feel free to call me. - Justin Heutel, Fixed Operations Manager. 314-467-1101 or jtheutel@sunsetford.com

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