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Sunset Ford

St. Louis, MO

4.8
6,130 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,130 reviews

November 25, 2022

Such a great experience from the Sunset Ford St. Louis team. Working with Cory Pupillo and the rest of the Sunset team is always a pleasure. Have been buying here over 10 years now. Kudos to the sal More

by tony1957
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pizzella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Belcher
Nov 28, 2022 -

Sunset Ford responded

Congratulations on the purchase of your vehicle! Our team always enjoys working with you, and we appreciate the chance to earn your business again. We wish you all the best, and we will see you next time!

November 24, 2022

Jordon was very polite and friendly. Very clean facility. Prompt getting the car done as soon as possible More

by Mpoochie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Arendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Sunset Ford responded

Thank you for taking the time to share this with us! Our team truly enjoyed working with you, and we will see you next time!

November 23, 2022

Customer service is lacking. I had to call about my truck and was told “they haven’t gotten to it yet…wait, yeah, I knew there was something I forgot to do today. It’s ready”. Ve More

by JENNIANDRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hisle
November 22, 2022

Chad was the most diligent salesman I’ve ever worked with. We told him what we wanted and he did not stop until he found exactly what we asked for. Could not recommend him enough. The entire process was More

by Kayla Reese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Morber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Sunset Ford responded

Thank you for taking the time to share this with us! Our team truly appreciates your business and recommendation. We wish you all the best and hope to see you again!

November 20, 2022

Everything was fine with the service the only problem I noted as appears to be understaffed and answering the phone had a 10 minute wait also you should be open on Saturday so people can at least pick up t More

by INSOLENT_JESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Sunset Ford responded

We appreciate you taking the time to share feedback on your experience. We wish you all the best and hope to work with you again!

November 20, 2022

Keith was honest and very patient while we tried to decide. He explained everything very well. We feel like our Explorer will be great. We are very happy with our buying experience More

by Dhs3577
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Sunset Ford responded

Thank you so much for the wonderful review! Our team appreciated the chance to work with you, and we wish you many happy miles. Come on back and see us!

November 19, 2022

The staff in service department are always so friendly and helpful. It’s very easy to schedule service. More

by lon651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Sunset Ford responded

Thank you so much for the outstanding review! It was a pleasure working with you, and our team looks forward to your next visit with us!

November 19, 2022

Sunset Ford was very honest and up front no hidden Fees. Cory Pupillo was a pleasure to work with. Thank you Sunset Ford! More

by Nicholl0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Sunset Ford responded

Thank you so much for taking the time to share this with us! We are so happy to hear that our team took care of you, and we wish you all the best!

November 18, 2022

I have bought a lot of new trucks in my 62 years of life, and wish I would have found these guys a long time ago! Best buying experience of my life. Thanks again Cory and Darell. More

by Tom Guy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Sunset Ford responded

Thank you so much for taking the time to share this with us! Our team enjoyed working with you, and we hope to see you again. Enjoy your new vehicle!

November 16, 2022

It was a pleasure doing business with Mike Geraghty and Sunset Ford. The process was easy and everyone went out of their way to help me. I love my new car. More

by Davis.linda0320
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Sunset Ford responded

Thank you for the 5-star review! We strive for an easy process. Enjoy your new vehicle!

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