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Sunset Ford

St. Louis, MO

4.8
6,129 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,129 reviews

November 12, 2022

Blake went above and beyond! He’s such a nice guy. Buying a car was never easier! More

by Jen mollett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Balkenbush
Nov 14, 2022 -

Sunset Ford responded

Congratulations on your purchase! We are so happy to hear that our team took great care of you, and we wish you many happy miles. Come back and see us!

November 11, 2022

The service advisor was more than helpful and the mechanic that I talked too was extremely helpful very happy with detailed information on my scheduled. repair More

by R123152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Jansen
Nov 11, 2022 -

Sunset Ford responded

Thank you so much for the outstanding review and for your business. We wish you all the best, and we will see you next time!

November 10, 2022

Blake was very knowledgeable and helpful In selecting my new car. He knew exactly what I was looking for and was able to find More

by marilyn645
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Balkenbush
Nov 11, 2022 -

Sunset Ford responded

Thank you so much for sharing this with us, and congrats on your new vehicle! Our team wishes you all the best, and we hope to have the chance to work with you again in the future. Enjoy!

November 09, 2022

I went in for service and was out in about an hour and a half, had a lot of things done the crew. There was very friendly, and very knowledgeable. More

by SENSAY60
Recommend Dealer
Yes
Employees Worked With
Michael Sensmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Sunset Ford responded

Thank you so much for sharing this with us! Our team truly enjoyed working with you, and we wish you all the best. See you next time!

November 06, 2022

Very easy to work with in and out excellent customer service, will definitely buy another vehicle from them again More

by Johncordes13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Morber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Sunset Ford responded

Thank you for the outstanding review, and congrats on your purchase! We truly appreciated the chance to earn your business, and we are happy to hear that our team took care of you. We wish you all the best. Come back and see us!

November 06, 2022

I have absolutely no complaints about Sunset Ford or Joseph Arendall. Every employee I have had contact with has been very knowledgeable and helpful with a smile. Because of this, Sunset Ford is now my More

by WBHYDE77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Raster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Andracsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Arendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Sunset Ford responded

Thank you for choosing Sunset Ford! Our team enjoyed working with you, and we hope to have the chance to see you again!

November 05, 2022

Friendly sales people, good selection, very convenient location, exceptional, professional and knowledgeable service team and parts department. More

by morscheln
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Sunset Ford responded

Congratulations on the purchase of your new vehicle! Our team enjoyed working with you, and we are happy to have the chance to work with you. We wish you many happy, safe miles. Come back and see us!

November 04, 2022

Friendly, no pressure sales, very accomodating re test drives of diff models. Great experience and an awesome new car! More

by mjhumbarger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Sunset Ford responded

Thank you so much for taking the time to share this with us! We truly enjoyed working with you and wish you all the best. Come back and see us!

November 04, 2022

Dropped off my vehicle early they called me just after opening to make sure what they were going to do for me and offered me some of the other items that might need addressing More

by k_steiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of name have not had a bad one yet
Nov 07, 2022 -

Sunset Ford responded

We appreciate you sharing your experience with us! Our team is always here to help, and we will see you next time!

November 04, 2022

A lot of people walking around doing nothing but no one asked me can I help you More

by SHERWINS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Wise
Nov 07, 2022 -

Sunset Ford responded

We appreciate you taking the time to share this with us, and we apologize for any inconvenience. If you would like to discuss this further, please reach out. - Justin Heutel, Fixed Operations Manager. 314-467-1120 or jtheutel@sunsetford.com

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