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Sunset Ford

St. Louis, MO

4.8
6,109 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,109 reviews

September 01, 2022

I always come to Sunset Ford because that’s where I bought my car and I feel more comfortable than just going to a smaller station More

by alibobo1960
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon Fletcher
Sep 02, 2022 -

Sunset Ford responded

Thank you for the 5-star review! We appreciate the positive feedback on your experience with us. We look forward to your next visit!

September 01, 2022

Very clean the salesman was very helpful There was no high pressure sales tactics I would recommend them More

by tracydavis7067
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Sunset Ford responded

Thank you so much for the outstanding review and recommendation! It was wonderful working with you, and our team hopes to see you again!

September 01, 2022

We had a great buying experience with Jim and everyone there. Would definitely recommend anyone to choose Sunset Ford. It was fairly quick and their team made sure we were happy with our purchase. From t More

by becca7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Sunset Ford responded

Thank you for taking the time to write this wonderful review. We’re very happy to hear that you had great experiences with our team and look forward to working with you again.

September 01, 2022

Decent experience, I would recommend Jim as a sales associate to work with, it was a simple process to buy a vehicle offers were fair considering today's market conditions. Sunset offered the best dea More

by smirky2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Sunset Ford responded

Thank you for the 5-star review and we're glad you had a good experience with Jim. We hope to see you again in the future.

August 31, 2022

Cory is always so nice and very helpful when I go to get a new car. He has been helping me and my family for years. Everyone at ford is extremely nice and helpful. Definitely will keep coming back! More

by Angelamarier81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Sunset Ford responded

Thank you for the outstanding review, and congratulations on your purchase! We are so happy to hear that our team took great care of you, and we appreciated the chance to earn your business. We wish you all the best and will see you next time!

August 31, 2022

We really liked Cory until we bought it. Then he asked about reniging! Not cool More

by schenewerkv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Pupillo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Alhf in service was very nice in helpi us
Aug 31, 2022 -

schenewerkv responded

He was very nice until he asked us about reniging on the deal. He could cancel it and make it go away

Sep 30, 2022 -

Sunset Ford responded

Thank you for taking the time to share your experience with us. We are sorry that you weren’t completely satisfied with the experience, but we wish you all the best with your vehicle. Please reach out to me with any questions or concerns. Thank you! - Pete Heutel, General Manager - pheutel@sunsetford.com or 314-467-1148

August 31, 2022

Service was excellent and done in a timely fashion. The service advisor was polite and knowledgeable. More

by RALPHMARTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacky Elliott, Jon Fletcher
Sep 01, 2022 -

Sunset Ford responded

Thank you so much for sharing this! Our team is here for any future needs, and we hope to see you again!

August 30, 2022

I'm 67 and have dealt with Sunset Ford since I was driving at the age of 16. Started driving my grandfather's 1954 Ford Crestliner. More

by A_STENGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conan
Sep 01, 2022 -

Sunset Ford responded

Thank you so much for taking the time to share this with us! Our team always enjoys working with you and appreciate your loyalty. We wish you all the best. See you next time!

August 28, 2022

Very busy location. If you don’t have an appointment, they are rude. If you do have an appointment, you still wait 2 hours. More

by tracyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Jansen
August 28, 2022

Our purchase was fast and Hassel free very happy. Would definitely purchase another vehicle from them. More

by JOANEDSTER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Geraghty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Sunset Ford responded

Congratulations on your purchase! Our team enjoyed having you here, and we wish you many happy miles. We hope to see you again!

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