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Sunset Ford
St. Louis, MO
5,775 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 5,775 reviews
January 19, 2024
Bad bad they don't stand behind their products which they know they're fully they don't want to help you out at all know they're fully they don't want to help you out at all More
by KEN.PATTERSON
Verified CustomerEmployees Worked With
Helpful January 19, 2024
I had an unbelievably great experience working with Sunset Ford and I would recommend them to everyone! Sunset Ford and I would recommend them to everyone! More
by JPLII00
January 19, 2024
Our contact with everyone at Sunset Ford was very informative and enjoyable. Tim Stewart is very personable and he did a great job keeping us informed, from the time we ordered the new Mustang until informative and enjoyable. Tim Stewart is very personable and he did a great job keeping us informed, from the time we ordered the new Mustang until we picked it up. More
by Jeff P.
January 18, 2024
Schedule my service for the 70,000 miles oil change on my truck, with my Service Advisor Brett. Arrived, pulled in as soon as the doors were open. Brett and the service guys took care of it. Was out less tha truck, with my Service Advisor Brett. Arrived, pulled in as soon as the doors were open. Brett and the service guys took care of it. Was out less than 2 hours as usual. More
by MLR
Employees Worked With
January 17, 2024
Friendly and know their stuff Prices are a bit on the high side. Booking lead time OK. high side. Booking lead time OK. More
by Tgbree
January 17, 2024
Morgan is a great service advisor, she was so busy when I brought my car in but she still greeted me with a smile and made sure to get me on my way quickly brought my car in but she still greeted me with a smile and made sure to get me on my way quickly More
by Brenda
January 17, 2024
I was completely satisfied with all services at sunset ford and will continue to use them for service ford and will continue to use them for service More
by jondeldeb
January 17, 2024
Although, I was happy that Chelsea got my car in to be serviced however, I don't really believe that the car was serviced as it should have been. My car was in there two weeks ago, and when the temps wen serviced however, I don't really believe that the car was serviced as it should have been. My car was in there two weeks ago, and when the temps went done, all 4 tires are down to 26 psi. I find this suspicious. Also, there was no windshield fluid in my car. I was also not provided the rating of the service sheet that shows the condition of the various car parts as I always get when I get this service. So I am not as pleased with the service department as I have been in the past. More
by RHOOK20047
Employees Worked With
Chelsea Pontious
January 17, 2024
Great place to do business with. I bought my car from another dealer since in 2020 no one had cars. But, I come to Sunset for all service. I bought my car from another dealer since in 2020 no one had cars. But, I come to Sunset for all service. More
by DWEHLERS
January 17, 2024
Brett Mathis in the service department is the best, most friendly person in my experience in your service department! friendly person in my experience in your service department! More
by Kingfish
Employees Worked With
