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Sunset Ford
St. Louis, MO
5,785 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 5,785 reviews
October 28, 2021
I have been very pleased with the service I receive at Sunset Ford dealership.Although the phone system seems to create delays, the service writers and shop people I have been very helpful. Sunset Ford dealership.Although the phone system seems to create delays, the service writers and shop people I have been very helpful. More
by Bill W
Verified Customer
Helpful October 28, 2021
Service advisor’s very knowledgeable. Answered all my questions regarding the work being performed on my truck. questions regarding the work being performed on my truck. More
by PATJMO
October 28, 2021
At Sunset Ford the staff is always very helpful, friendly and courteous. Even throughout their busiest days they make sure that we get helped out. We’ve been with them for many years and highly recommend t and courteous. Even throughout their busiest days they make sure that we get helped out. We’ve been with them for many years and highly recommend these guys! More
by Eterry7972
October 27, 2021
Great service and we love our new truck!! Thank you to everyone at Sunset Ford!! everyone at Sunset Ford!! More
by Mike and April B
October 27, 2021
The repair was good, but the verification call person said that I could wait for it and that it is a quick fix. Upon arriving,I was told it would be ready after 300PM. It appears the notification service said that I could wait for it and that it is a quick fix. Upon arriving,I was told it would be ready after 300PM. It appears the notification service has no idea of how the service department works. If I would have to have been at work that morning I would have been in a jam. More
by Gpstudt99
Employees Worked With
The shuttle driver was great also, name unknown , Lonnie Pope
October 27, 2021
Love this dealer, and Cory and Larry are amazing! If your in the market please go see them. They are as straight forward, honest, and helpful as it gets. That’s why we have bought three trucks from them thro in the market please go see them. They are as straight forward, honest, and helpful as it gets. That’s why we have bought three trucks from them throughout this year! Thanks again Gentleman! We will be back! More
by Joshua.a.roth
October 25, 2021
Working with everyone at the dealership was great. I can’t complain about any of the staff. It just took awhile since there wasn’t really anyone there. Considering it was a Sunday and there was very few can’t complain about any of the staff. It just took awhile since there wasn’t really anyone there. Considering it was a Sunday and there was very few customers, I would have expected service to be a little quicker. More
by annaemeadows21
October 25, 2021
I bought a explorer back in march and have had a time getting things fix. getting things fix. More
by B_KINCAIDE
