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Sunset Ford
St. Louis, MO
5,785 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 5,785 reviews
October 09, 2021
The attention we got from Tony Pizzella was OUTSTANDING in purchasing our new F350. Such a pleasure to work with everyone at Sunset Ford. Highly recommend using this dealership. in purchasing our new F350. Such a pleasure to work with everyone at Sunset Ford. Highly recommend using this dealership. More
by Wmanes930
Helpful October 09, 2021
Tony and everyone we felt with at sunset Ford were great a easy to work with. They make sure their customers are taken care of. I would definitely recommend Tony and this dealership to anyone. a easy to work with. They make sure their customers are taken care of. I would definitely recommend Tony and this dealership to anyone. More
by Mrckatgibson
October 09, 2021
Great service and communication about service needed and completion. Only negative was the wait for an advisor. Drop off I waited 7-10 min. Pickup I waited 20-25min. completion. Only negative was the wait for an advisor. Drop off I waited 7-10 min. Pickup I waited 20-25min. More
by ewoel
Verified CustomerEmployees Worked With
Bob Edwards Jr.
October 08, 2021
Reviewed my car’s service history, made sure the recall repair was fixed with the service. And the work was done fast. repair was fixed with the service. And the work was done fast. More
by threeseawin
Employees Worked With
October 08, 2021
I have dealt with Mike Sensmeyer for a number of years and he is FANTASTIC!! and he is FANTASTIC!! More
by COCOASMOM13
Employees Worked With
October 08, 2021
Sunset Ford was a great place to go and get my first car. They were super helpful and walked me through every step. They were super helpful and walked me through every step. More
by Dstevens1514
October 07, 2021
Like a lot of places these days, Sunset is short-staffed. While I was initially given the impression it would take up to four weeks for my son's truck to get looked at, it was actually serviced the next day. While I was initially given the impression it would take up to four weeks for my son's truck to get looked at, it was actually serviced the next day. Very grateful. Must add, though, being short-staffed, and I get it, the number of times a phone call to the service dept. was dropped was bordering on ridiculous. All in all, though, great service. Glad to have my son driving his truck again. More
by Mary
Employees Worked With
Doug Bauer
October 07, 2021
Great service! Had my escape in for mechanical issues after my accident and they were very helpful and genuine. Gave me a rental car for a few weeks which I thought was very convenient it was all on site after my accident and they were very helpful and genuine. Gave me a rental car for a few weeks which I thought was very convenient it was all on site. 5 star experience!! More
by Snls32898
Employees Worked With
Other Employees :
Steven Hanback, Sandy Seward, Cody Stefanus, Sean Johns , Bob Edwards Jr., Sydney Smith
