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Sunset Ford

St. Louis, MO

4.8
6,114 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,114 reviews

March 22, 2022

Amanda was amazing to work with. She communicated quickly and answered all our questions before we even walked in the showroom. More

by Tabithamichal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Saggio
Mar 23, 2022 -

Sunset Ford responded

Thank you for the 5-star review. We're happy to hear Amanda took great care of you and was able to answer all your questions.

March 22, 2022

Good no problems thanks x x x x x x x x x x x More

by Rseyer1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Fletcher
Mar 23, 2022 -

Sunset Ford responded

Thank you for the 5-star review! We're happy to hear you had no problems.

March 21, 2022

The employees are friendly and very patient. Tgey do there best to please the customer. More

by AVONLADY777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Sunset Ford responded

Thank you so much for the fantastic review and your business. See you next time!

March 21, 2022

I had a great experience with Sunset Ford. All of the folks there are great and made it easy to buy my first vehicle. More

by Adam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Farrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Sunset Ford responded

Congratulations on your purchase! It was such a pleasure working with you, and our team wishes you many happy, safe miles. Welcome to the family!

March 21, 2022

I use Sunset Ford for all my Ford service needs and I’ve never been disappointed. Brett Mathis in particular is great to work with. More

by SUPERBEADSDETAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Sunset Ford responded

Thank you so much for the fantastic review! We are so happy to hear that Brett and the team took care of you, and we wish you the best. See you next time!

March 20, 2022

This was my first time at this dealership the experience was wonderful,the service was great More

by petie1491
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Shepard
Mar 21, 2022 -

Sunset Ford responded

Thank you for the outstanding review! We hope to have the chance to work with you again. Welcome to the family!

March 20, 2022

It was good but due to a shortage of staff wait was quite long. Other than that everything was handled well. More

by TSJONES20124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Bernal
Mar 21, 2022 -

Sunset Ford responded

Thank you for the feedback on your visit. We appreciate your business and hope to see you again.

March 20, 2022

Used car buying process was quick and painless. From test drive through inking the deal, the staff was attentive and informative. Couldn’t have asked for a better experience. More

by colleenmurphy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Shepard
Mar 21, 2022 -

Sunset Ford responded

Congratulations on your purchase! We are so happy to hear that our team took care of you, and we appreciated the chance to earn your business. We wish you all the best, and we are here for any future needs!

March 20, 2022

It was great doing business with Cory and the team! Great Customer Service and team work! More

by Marlenegaddy31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Sunset Ford responded

Thank you so much for the fantastic review! Our team appreciates your business and hopes to see you again!

March 20, 2022

Car is good, only thing was that wasn’t the process it should of been. Was told I was getting rewards points and never have heard back about them. No response and call store and no one knows about them or More

by CT
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Morber
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Sunset Ford responded

Hi CT, congratulations on your purchase! While we are happy to hear that you like the vehicle, we do apologize that you didn’t leave with the 5-star experience we aim for. Our goal is always to ensure our customers leave with all of the information they need or are available after the sale to answer questions. If you have any concerns or questions, please reach out to me at your earliest convenience. I would be happy to discuss. Thank you! - Pete Heutel, General Manager - pheutel@sunsetford.com or 314-467-1148

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