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Sunset Ford

St. Louis, MO

4.8
6,110 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,110 reviews

November 13, 2021

Jim was great & super professional. The whole process was very smooth & Sunset Ford (& Jim) took great care of us! More

by alyssalfitz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Sunset Ford responded

Congratulations on your new vehicle! It was such a pleasure working with you, and we are so happy to hear that our team took great care of you. We wish you all the best. Come back and see us!

November 13, 2021

Could not have had a better experience. Tony was awesome to work with as always. More

by Dcarverton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Wymer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pizzella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Sunset Ford responded

We appreciate the fantastic review! Thank you for choosing Sunset Ford. Come on back and see us!

November 13, 2021

I had a great buying experience and appreciate all the help from the staff making our decisions. More

by MASTERSHAKE050290
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wilhite, Howard Wood
Nov 15, 2021 -

Sunset Ford responded

Thank you so much for the fantastic review! Our team truly enjoyed working with you, and we appreciate your business. Enjoy your vehicle!

November 13, 2021

We thoroughly enjoyed our purchase experience with Sunset Ford. Tony was extremely professional, courteous and helpful. We would recommend taking a trip to Sunset to work with this family dealership for yo More

by Maverick22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pizzella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Nov 15, 2021 -

Sunset Ford responded

Thank you for taking the time to share this with us! Our team truly enjoyed working with you, and we appreciated the chance to earn your business. We wish you all the best. Come back and see us!

November 12, 2021

I've always had the best service at sunset Ford. They've always taken very very good care of me More

by LACARTER47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Bauer
Nov 12, 2021 -

Sunset Ford responded

Thank you so much! Our team wishes you the best, and we hope to see you again.

November 11, 2021

They were very transparent about the vehicle history, and proactive with communication during the purchase. Thank you! More

by RYAN.HARTMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Sunset Ford responded

Thank you, Ryan! Our team appreciates your business, and we look forward to your next visit.

November 11, 2021

No one cares. Had my RV there 3 times and never got the No one cares. Had my RV there 3 times and never got the work done and then you go on STRIKE More

by BAKERC56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Sensmeyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Sunset Ford responded

Hey Mr. Baker, I was going through reviews and saw this posted from last month. I believe we have addressed your concerns, but wanted to make sure. If you need anything else, please don't hesitate to contact me. Thank you, Jennifer Hall, Service Director 314-843-4431 at ext 1228

November 11, 2021

Sunset always has the best customer service and service overall!!! I Will continue to bring my fords to you all! Thank you, keep it up. More

by Snls32898
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Early
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Raster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Wymer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Laurent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Morber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin dews , Sandy Seward, Sydney Smith, Stacey Krafft, TJ Schmidt
Nov 12, 2021 -

Sunset Ford responded

Thank you so much for the outstanding review! Our team appreciates your business, and we look forward to your next visit!

November 10, 2021

Customer service was awesome and my salesman Jim Wagstaff was the best. They didn't fight back and forth with me on my trade in and help me with everything. Highly recommend this place. More

by zjunkel87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Nov 12, 2021 -

Sunset Ford responded

Congratulations on your purchase! Our team appreciates your review and recommendation, and we wish you many happy miles. Come back and see us again!

November 08, 2021

We have bought 4 cars from Sunset Ford and. each time we have received great service and excellent care from everyone. Cory is the best and we would recommend him to all our friends. More

by jane54p
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Sunset Ford responded

Thank you so much for the great review and recommendation! Our team appreciates your business and we hope to see you again. Enjoy your vehicle!

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