Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sunset Ford
St. Louis, MO
6,110 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,110 reviews
August 06, 2021
Always do a great job and Lonnie Pope does amazing, Mike also does a excellent job on letting me know everything about my Fprd 550 also does a excellent job on letting me know everything about my Fprd 550 More
by jhengst
Verified Customer
August 06, 2021
Brought our Ford Flex in for the air conditioner compressor to be repaired. Work was completed quickly within one day when I expected a multiple day repair. compressor to be repaired. Work was completed quickly within one day when I expected a multiple day repair. More
by Aalowe
Employees Worked With
Mike Konersmann
August 05, 2021
Mike was great to work with! Always kind, courteous, and informative. Additionally, he was never pushy, but made suggestions upon my request. I had a great experience! informative. Additionally, he was never pushy, but made suggestions upon my request. I had a great experience! More
by jacob.stull416
Employees Worked With
Michael Wilhite
August 05, 2021
Sunset Ford’s service department has always handled my service needs. I have always been greeted in a friendly manner and believe that the service department does an excellent job. service needs. I have always been greeted in a friendly manner and believe that the service department does an excellent job. More
by rbmcdill
Employees Worked With
Michael Wilhite
August 04, 2021
Great service. Always professional. Mike Sensmeyer took great car of us. We love this dealership - consistently awesome personable service. Would highly recommend. We will be back. great car of us. We love this dealership - consistently awesome personable service. Would highly recommend. We will be back. More
by Drummerdan
August 04, 2021
Everyone was very helpful at the service department. Mike was extremely timely and helpful with ensuring our cars were serviced and taken care of. The more I visit, the more it makes me want to come back. It was extremely timely and helpful with ensuring our cars were serviced and taken care of. The more I visit, the more it makes me want to come back. It’s truly nice seeing familiar faces every time I go in. More
by Fusion
Employees Worked With
Michael Wilhite, Lonnie Pope, Sean Johns
August 04, 2021
Good service and quick turnaround. This is a good rating and you still want me to stretch this out to twenty five words! Really? For an oil change! and you still want me to stretch this out to twenty five words! Really? For an oil change! More
by rick.l.weis
Employees Worked With
Michael Wilhite
August 03, 2021
Everyone always seems to go the extra step to help make sure you are satisfied with their service. Always a very pleasant experience at Sunset Ford sure you are satisfied with their service. Always a very pleasant experience at Sunset Ford More
by DAND1960
August 03, 2021
I dropped the car off in the morning and the service was completed timely. My wife picked up the vehicle. She informed me that she was treated rudely and a customer that found out he was served before her e completed timely. My wife picked up the vehicle. She informed me that she was treated rudely and a customer that found out he was served before her even though she was standing there when he came in was more apologetic than the Sunset employee. She also asked me where the car wash code was because she didn’t see it. I looked and didn’t see one. Do you still provide that benefit? More
by rjashipp
Employees Worked With
Doug Bauer
August 03, 2021
Was very professional And kept me posted. Would Was very professional And kept me posted. Would recommend people to use there service department. Thank you for the professional people they have.th Was very professional And kept me posted. Would recommend people to use there service department. Thank you for the professional people they have.thank you. More
by L.C.STALLINGS
Employees Worked With
Doug Bauer
