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Sunset Ford

St. Louis, MO

4.8
6,168 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,168 reviews

August 31, 2021

Received Great Customer Service from Justin Lombard!! Made a great deal for me! Totally another great experience from the Dealership! Tim Stewart was very helpful with all my questions! More

by BRINKERJOANN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Sunset Ford responded

Thank you so much, and congratulations! Our team truly enjoyed working with you, and we are so happy to hear you had the top-notch experience you deserve. We wish you many happy miles. Come back and see us again!

August 30, 2021

I am so excited to be able to purchase the ecosport after I needed it when my truck broke down and i didn't have tranportation Thanks, Lisa More

by claymaxfinearts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Konersmann, Bob Edwards Jr.
Aug 31, 2021 -

Sunset Ford responded

We are so happy to hear that our team could help you find a great vehicle. Thank you for choosing Sunset Ford, our team wishes you all the best, and we are here for any future needs!

August 30, 2021

This was my first time at the Service Center. The service advisor was very nice and knowledgeable. He answered all of my questions about my service. I was very impressed. Definitely a 5 star exper More

by barnett6415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wilhite
Aug 31, 2021 -

Sunset Ford responded

Thank you so much for sharing this with us! It was s such a pleasure working with you, and we are so happy to have had the chance to earn your business. Come back and see us!

August 29, 2021

Jim W. was great and helpful along with the finance department. Sunset was patient with me during the process and understanding. I recommend Sunset Ford. More

by skitchengolf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Schrijver
Aug 30, 2021 -

Sunset Ford responded

Thank you for the kind words and recommendation. We hope you enjoy your new vehicle!

August 29, 2021

Great service, have gotten all of my maintenance done here and even when Ford failed Sunset took up the slack. Would definitely reccomend to anyone. More

by KID_DECOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Pope
Aug 30, 2021 -

Sunset Ford responded

Thank you for the outstanding review! Our team appreciates your business, and we hope to see you here again soon!

August 29, 2021

Lonnie was great to work with. Great communication, fast service, & excellent customer service! I will continue to use Sunset Ford for my vehicle maintenance. Thank you! More

by chris.delunas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
Aug 30, 2021 -

Sunset Ford responded

Thank you for the outstanding review, Chris! It was such a pleasure having you here, and we hope to have the chance to work with you again.

August 28, 2021

We always come to Sunset Ford for any purchases even though we live in Marthasville, Mo. The whole team are great to work with through the whole purchase experience. Kieth is awesome!! Thank you, we a More

by Hdl0
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Sunset Ford responded

Thank you for taking the time to come to us for your purchase. It is always such a pleasure working with you, and we appreciate your business. We wish you many happy, safe miles, and we look forward to your next visit with us!

August 27, 2021

Larry and Tim provided great customer service. Would definitely recommend Sunset Ford to anyone looking for a new Ford vehicle. From start to finish, they took care of us and answered all our questions More

by JoDuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Sidberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Sunset Ford responded

Congratulations on the purchase of your Mustang! We appreciate the kind words and recommendation, and we wish you many happy miles. Enjoy!

August 27, 2021

Everyone was very nice Wish there had been more of a selection, understand why there isn't right now. Very pleased though with what I purchased. More

by Debbie.otts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant
Aug 30, 2021 -

Sunset Ford responded

Thank you so much for the great review! Our team truly enjoyed working with you, and we appreciated the chance to earn your business. We wish you all the best. Come back and see us!

August 27, 2021

The dealership is clean and inviting. The serve department is efficient and staffed with knowledgeable and friendly employees. I have never had a problem with quality or completeness of service. More

by STEVENDSMITH72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
Aug 30, 2021 -

Sunset Ford responded

Thank you for the kind words and recommendation! We are very lucky to have Lonnie on our team, and we are so happy to hear that she provided you with top-notch service. We look forward to your next visit!

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