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Sunset Ford

St. Louis, MO

4.8
6,276 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly ...
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Today: 8:30 AM - 6:00 PM Closed Now
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11700 Gravois Rd

St. Louis, MO

63127

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Showing 6,276 reviews

March 08, 2021

Jim Evans went above and beyond to make a deal with us on the car we were really looking for great experience all the way around More

by vincekarcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lombard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Evans
Mar 09, 2021 -

Sunset Ford responded

Thank you for sharing this! We always encourage our team to go above and beyond for our customers. It is great to hear that Jim did that for you. We hope you enjoy your vehicle for many years. Come back and see us again!

March 08, 2021

We have bought two vehicles here and just bought a new 2021 Ranger. Everyone at Sunset is helpful and thorough. We will continue to get our vehicles serviced here. More

by MissyCowin28
Recommend Dealer
Yes
Employees Worked With
Jenn Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Raster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clinton Sowards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treff LaPlant, Sean Johns , Sydney Smith, Blake Balkenbush
Mar 09, 2021 -

Sunset Ford responded

Thank you so much for your loyalty, and congratulations on your Ranger! Our team appreciates your business and always looks forward to working with you. We will see you next time!

March 06, 2021

I very much appreciated being able to drop my car off via a tow and being worked in for service. All of the service people were very helpful, Loni of course is my fave. But it was very disturbing that it too More

by Cheryl M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Pope
Mar 08, 2021 -

Sunset Ford responded

Thank you for the feedback, Cheryl! It was a pleasure working with you, and our team is here for any future needs!

March 06, 2021

Very friendly knowledgeable and up front about the different cars. Explained the benefits of the car we were looking at compared to some of the cars available. I told him a figure I was looking to More

by Williarm1987
Recommend Dealer
Yes
Employees Worked With
Keith Boerding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Sunset Ford responded

Congratulations on your purchase! Our team truly enjoyed working with you, and we are so pleased to hear that you had a great experience. Thank you for choosing Sunset Ford! Come back and see us again!

March 06, 2021

I always take my vehicle to Sunset Ford for service their staff is friendly and very knowledgeable, I love the way they clean my car to protect me from Covid, I feel real safe there More

by Bozz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Konersmann, Michael Sensmeyer, Lonnie Pope, Doug Bauer, Sean Johns , Bob Edwards Jr., Sydney Smith
Mar 08, 2021 -

Sunset Ford responded

Thank you for taking the time to share this with us! Our team has been working extra hard to ensure we are protecting every customer. We appreciate your business and look forward to working with you again!

March 05, 2021

Co sidelong its kinda far fro. My hous3 and there's few ither Ford dealer that is much closer... I will continue to do business with sunset ford ( from buying my next new vehicle..service..or body work More

by Pone10
Recommend Dealer
Yes
Employees Worked With
Cory Pupillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Sidberry, Doug Sucher, Mike Konersmann, Howard Wood, Sean Johns , Sydney Smith, Pandora Cheatham
Mar 08, 2021 -

Sunset Ford responded

Thank you for the outstanding feedback! We look forward to your next visit!

March 05, 2021

I had the best car buying experience that I’ve had in a long time. Staff was friendly. My sales Jim was great. He listened to what I was looking for. He also looked through the inventory to and found a suv More

by lsteffen1225
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Schrijver
Mar 05, 2021 -

Sunset Ford responded

Congratulations! We are so happy to hear that our team provided you with the service you deserved, and we appreciated the opportunity to earn your business. Thank you for choosing Sunset Ford. We are here for any future needs!

March 05, 2021

Service advisors are always eager to help, great attitudes, and easy to deal with. I was kept in the loop about my vehicle's progress, and service was completed as promised! More

by Matthx2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wilhite
Mar 05, 2021 -

Sunset Ford responded

We truly appreciate the positive feedback on your experience with us. We hope you’ll share your experience with others, and we look forward to your next visit!

March 05, 2021

Brett was great, always takes great care of me when I come in. I’ve been going there for 15 years now, and will continue to. More

by B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Sunset Ford responded

Thank you for sharing this and for your loyalty! It is always a pleasure working with you, and we look forward to your next visit!

March 05, 2021

Historically very goodNow not good. Appt. times to far out unacceptable. A month really! I left car for two days was first on wait list. never looked at or examined. so I picked it up and left. More

by Puck2mas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Konersmann
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